??!

Reviews

4.8

1,680 reviews
5
(1,495)
4
(100)
3
(18)
2
(14)
1
(53)
  • Product Quality
    4.9 (274)
  • Return Claim MadeYes (16) · No (287)
  • Shipping
    4.7 (186)
  • Customer Service
    4.5 (35)
Previous
Next

Reviewer Photos & Videos

  • More
Clare

ClareIllawarra, NSW

Poor after sale service

published

Postage was awesome.
Then the fun stopped there.
My products came with free trays; had to chase redemption details then to date still have received them and have followed up several times. And given run around each time.

1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

Fast and excellent service

published

Items were delivered in two days, excellent online service. Great sales and choices. Definitely will shop again. Afterpay options allow you to have the goods whilst paying over two months.

1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
Leanne

LeanneSydney, NSW

Friendly and Always Helpful Staff

published

I have ordered many products with Kitchen Warehouse and have never been disappointed with either the quality of their products or with the delivery. Thanks to Alannah and the team!

1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
Kitchenware Shops

Find out how Kitchen Warehouse compares to other Kitchenware Shops

Know better, choose better.

Compare all
Emily

EmilyGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Great range and easy returns

published

Love Kitchen Warehouse, they have a great range in quality kitchen utensils. I was surprised at how quickly the items I ordered came! I had to return a glass container set I purchased online (only because the containers were smaller than I anticipated - my mistake for not reading the measurements!) and was able to go into the physical store to do this. It was a pleasant experience and the workers in the store were super helpful, the money deposited back into my bank account within days.

1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
Jess k

Jess kSydney, NSW

Perfect place to get your back to school needs!!

published

Great prices, high quality products that were delivered in a timely manner. I purchased a lunch box and lunch box Carry bag I was unsure if it would fit so I called customer service, they were more than hooray to assist and gave me the correct measurements so I had piece of mind before purchasing that it would fit perfectly!! very happy will definitely shop here again!

1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
Donna

DonnaSouth East Queensland, QLD

Love the mug

published

Great service ordered the mug took 1 week too arrive ordered same mug from eBay in November still has not arrived a big thanks i got a dinner set love it too

1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

Super fast shipping, great deals on the items I wanted

published

The items were shipped quickly, and were packaged well and came undamaged. I love the products and luckily I was able to get them at an amazing price. Great service!

1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
Faye

FayeGippsland, VIC

Easy to use

published

Ordered my Fowler's Vacola Kit online, ordering was easy, I was kept updated as per delivery. Order arrived in perfect condition. I have enjoyed bottling my home grown apricots. Can't wait for the tomatoes to ripen!

1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
bushbaby

bushbaby

  • 5 reviews

Beautiful glasses; stylish and well made

published

I ordered 2 sets of whisky tumblers. They arrived well packed in good time. They are stylish, beautifully made and suitable for soda, juices and water as well as whisky

1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
Kitchenware Shops

Find out how Kitchen Warehouse compares to other Kitchenware Shops

Know better, choose better.

Compare all
VPM

VPMSouth East Queensland, QLD

  • 5 reviews

Great Quality and looks

published

Purchased to add to the first dinner set as we liked the quality and the discounted price was right.
I would recommend this to anyone looking for a good quality dinner set at a reasonable price.

1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
Angela P

Angela PMetropolitan Adelaide, SA

Great value kitchen items and fantastic customer service

published

Ordered a bunch of items to stock up the house for next year's Christmas which we are hosting, and found some great specials and so much variety to choose from in. Unfortunately the order was delayed & arrived late but Customer Service were great at following it up for me.

2 comments
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
Angela P
Angela P

That's okay, your representative was great in following it up for me.

Paul

PaulPerth, WA

A Satisfied Customer

published

I ordered a Titan Trash Compactor 30L. This is a rubbish bin which is so practical and stylish it is one that compliments a kitchen not one to be hidden away. Within two days I ordered a second bin for my sister-in-law. Kitchen Warehouse offered competitive prices, the online ordering faultless, packaging and delivery better than competitor retailers I have used. My first time using Kitchen Warehouse and as a satisfied customer I will certainly use them again in future.

1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
Gratz

GratzBrisbane

  • 20 reviews

Good, but product packaging was a let down

published
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

Great service.

published

Website was easy to use and order from. The Products were exactly as ordered and the items came well packed and in very good time. Would use this company again.

1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
Grapeape987

Grapeape987

  • 3 reviews

Brilliant service

published

Had to ring twice and both times my queries were resolved promptly and to my complete satisfaction. I am very happy customer and I would recommend to anyone. I will use this store again in the future.

1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
Kitchenware Shops

Find out how Kitchen Warehouse compares to other Kitchenware Shops

Know better, choose better.

Compare all
Carseca

CarsecaSouth East Queensland, QLD

best product of its kind

published

Still the best product around for kitchen bathroom and hard to remove marks. Shines stainless beautifully and is brilliant on shower glass. I use it on cookin g pans and utensils to bring them up to near new.

1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
Rachel

RachelPerth, WA

  • 2 reviews

Awesome

published

I'm a big shopping online since I got a brain tumor & it was so easy. Love this store highly recommend it. The products are awesome & i cant wait to do my next order.

1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
Chamila P.

Chamila P.Perth, WA

Great service

published

I ordered Jamie oliver fry pan, Jamie Oliver stew pot and Scanpan steamer with stew pot on boxing day sale. Great service and i got them on time. Thank you

1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
Narelle K

Narelle KGreater Melbourne (Inner), VIC

Poor Problem Resolution

published
1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
Jeremy

JeremyCanberra 2600, ACT

  • 7 reviews

Great price and free delivery

published

I purchased a Le Creuset Stoneware Heritage Covered Rectangular Dish (33cm) during the Boxing Day sales in 2022 and the item was delivered 9 days later.
The package was well cushioned for delivery and arrived at the doorstep in one-piece. Online store was easy to navigate and to make the credit card payment.
I received the order confirmation immediately but did not receive any expected delivery dates from the seller. This would be the only negative feedback I have.

1 comment
Kitchen Warehouse
Customer Service T.Kitchen Warehouse
Page 4 of 84
See all Kitchen Warehouse reviews

Questions & Answers

Connie Dick

Connie Dickasked

Kitchen Warehouse

I am looking for a replacement seal for the inside of my oven. It’s a schotts ceran brand

No answers
Belle

Belleasked

Kitchen Warehouse

The photograph of the pan did not show correctly what I wanted and I would like to exchange the pan please

1 answer
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

Hi, Belle! You can send us an email to [email protected] or contact us on 1800 332 934, available Monday to Friday, 9am to 7pm AEST, and we'd be happy to assist or discuss this further.

jane_rowlands_

jane_rowlands_asked

Kitchen Warehouse

As yet I still haven’t received my order. Was very disappointed as it was a Xmas present for my daughter.I ordered the yoghurt and ice cream maker on 9/12 and as of today 27/12 it still hasn’t arrived.Tracking said it should arrive 30/12

1 answer
Kitchen Warehouse
Customer Service T.Kitchen Warehouse

Hi, Jane.

Thank you for your feedback.

Please contact us directly on 1800 332 934, we'd be happy to discuss this further over the phone.

Kind Regards,
Kitchen Warehouse

Get an answer from our members and Kitchen Warehouse representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.