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Reviews

2.8

68 reviews
5
(20)
4
(6)
3
(8)
2
(10)
1
(24)
  • Value for Money
    2.0 (10)
  • Product Quality
    2.2 (10)
  • Return Claim MadeYes (1) · No (10)
  • Customer Service
    2.0 (12)
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Sophie

SophieMaroochydore

  • 4 reviews
  • 8 likes

Saved money, but the staff were SO rude!

published

I shopped at Cosco (North Lakes) with my partner for ourselves and one other family. Some of the items in there are really cheap, while others are the same (give or take a few dollars) as everywhere else.

We did save a bit of money by shopping there, but they again have to factor in driving all the way down from the Sunshine Coast. The staff are also incredibly rude and condescending, and seem to go out of their way to be as unhelpful as possible.

I don't think we'll go out of our way to go back. The extra hassle wasn't worth it for such poor service.

Finally, high quality products at extra low prices

published

Costco will change the way you shop. Their customer service is excellent, their veggies fresher than any veggie store in QLD, and their meats? Less expensive than coleswollies and better quality too.
Only a family of two, but there are many things we buy in bulk, and we are saving about 100 a week on food/sundries.
Costco is geared towards the middle and upper class, and not every one will "get" the concept of bulk buying.
Australia needs more competition and Costco is just the group to do it.

Susan.K

Susan.KBrisbane

Great bargains but rude staff

published
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BrisVegas

BrisVegasBrisbane, QLD

  • 11 reviews
  • 30 likes

Wholesale not a retail

published
deandownunder

deandownunderSouth East Queensland, QLD

  • 33 reviews

We need more competition in Australia to stop rampant price gouging.

published
Evelynh

Evelynh

  • 3 reviews

They are simply the best

published

I joined Costgo North Lakes when the store opened, there are so many bargains too many to mention. You have to be disciplined in buying as you can get caught up in the hype. Their vegetables are very fresh and last twice as long as the ones in other supermarkets. The strawberries are from Wamuran and taste delicious. i live close by and the petrol savings are fantastic we have 2 cars and we have saved our $60.00 in that alone. One question how can Woolies and Coles sell discounted petrol in this area but not anywhere else they are ripping us off. I now shop Costgo and Aldi don't need the others
Variety
Lack of zebra crossings in parking areas

Noeleter

NoeleterBrisbane

  • 25 reviews
  • 31 likes

Fuel a total ripoff

published

Fuel bowsers only allow $20, $80 etc. selected $80 but car only took $70. So instead of reversing the $80 Costco took another $80 plus the $70 thus charging me $230 for $70 fuel. They refuse to acknowledge that they have made a mistake and will not refund the money. So much for cheap fuel.

Fuel works out to be about 4 times the price of anybody else. Staff are the rudest I have ever encountered

3 comments
Noeleter
Noeleter

The facts. Just the facts. Also fail to provide the normal things you would expect to find at a fuel station like air and water meaning you have to go elsewhere anyway.

Noeleter
Noeleter
Noeleter
Noeleter

Not going to continue to argue on here with Costco staff who are not allowed to comment on this site. Will let the people make up their own minds.

ONE-TEL

ONE-TELSouth East Queensland, QLD

  • 4 reviews
  • 5 likes

All good at costco north lakes

published

Some prices are cheaper and some more expensive, but you cant please everyone. A really great place to do all your shopping in the same place. Purchased some shoes at 70 % cheaper than leading shoe store. Friendly staff very helpful and going back tomorrow as it was a great first visit. Very Highly Recommend going there.
Everything in one building.

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