From 9 April 2022, Dale Alcock Home Improvement is offering a $50 donation to The Salvation Army to thank their customers for completing a review. This donation is provided irrespective of rating. It is possible that reviews were written by customers who received such a reward.
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- Verified customer
Steve and Urvi
Steve and Urvi were both friendly and very helpful. We wanted to extend our 1930's home, and the design Steve developed based on our ideas really achieved everything we wanted. He made sure we could maximise our yard space and living space, while still sticking to our budget and all regulations.
1 comment
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Julyea JonesPerth, WA
- Verified customer
Steve Kemp
We are very happy and delighted to have met Steve Kemp. The design he did for us is just perfect and ticked all the boxes of our brief. He is such a gentleman and kept us informed with every step of the design and very skilled at understanding our (my) garbled design requirements.
1 comment
Dale Alcock H.Dale Alcock Home Improvement
Dear Julyea,
Thank you so much for leaving this lovely review, it's great to hear this brilliant feedback about Steve - we certainly agree he is such a gentleman! Wishing you all the best on the rest ... Read more
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Tracy and RobPerth, WA
- 3 reviews
- Verified customer
Really happy with our Dale Alcock experience
We have a home originally built in the 1930s and had been considering a renovation over many years. When we decided to take action, it was important to us to use a builder who was well established, with a track record in maintaining character features of older homes. We had heard positive reviews about Dale Alcock from friends who had built with them and made the initial approach.
Our Design Consultant, Simone Carter, was fabulous to deal with in the planning phase. Simone managed to tick all the boxes in our brief and we really liked her...Read more
design ideas and enthusiasm for the project. We then met Katy Wynne who managed the pre-construction process and found Katy to be similarly enthusiastic. Katy was also very helpful and professional in managing the variations required throughout the project. Beau Maister, our Site Manager, was great at keeping us informed throughout the build process. Beau managed the build through to early completion and his attention to detail and care for our home was impressive. We were living nearby and able to monitor progress on a regular basis. Beau was readily available and happy to deal with our many questions. When issues arose, they were tackled professionally and swiftly. We received positive feedback from neighbours regarding onsite progress and professionalism of the many trades people who attended the property. Overall, we had a great experience with Dale Alcock - in particular the communication, professionalism and transparency of the team. We are delighted with the transformation of our home and expect to enjoy it for many years to come.
1 comment
Dale Alcock H.Dale Alcock Home Improvement
Dear Tracy and Rob,
Wow what a pleasure it was to read this lovely feedback on your experience with our team. It's just amazing to hear your positive experience with each member of our team you worked... Read more
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Robert and SusanPerth, WA
- Verified customer
Excellent communication from Design Consultant
We are very pleased and satisfied with the communications we have had with our garden studio Design Consultant, Dean Brunton. He is very skilled in his area of expertise, reliable, polite and he listens to our comments and responds helpfully and appropriately. We would have no hesitation is recommending Dean to any prospective clients.
1 comment
Dale Alcock H.Dale Alcock Home Improvement
Dear Robert and Susan,
Thank you so much for this lovely feedback on your Design Consultant Dean, it's fantastic to hear how helpful he has been on your renovation journey so far. Wishing you all the ... Read more
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JennyPerth, WA
- Verified customer
Delightfully life-changing
We had been considering a home extension and talked to a number of builders over the years, then as soon as we met with Dale Alcock we knew we could do this. The team really listened to our vision them provided their expertise and guidance to help us realise it. We were involved as much as we wanted, consulted where necessary but not burdened with unnecessary project management issues. In less than three months we are back home, delighted with our new bright spaces. They change the way we live. Thank you Dale Alcock
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Dale Alcock H.Dale Alcock Home Improvement
Dear Jenny,
Thank you so much for taking the time to leave this feedback about your experience with our team during your renovation! It's so great to hear how much you love the new space and how the r... Read more
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Chandra GunawanPerth, WA
Excellent preparation for home improvement
The preparation of my home improvement was excellent including the design stage until the contract signed. The design consultant Dean Brunton was great and communicates well to update the progress of the project .
1 comment
Dale Alcock H.Dale Alcock Home Improvement
Dear Chandra,
Thank you so much for taking the time to leave your feedback about your experience so far with our team! It's great to hear how pleased you have been with Dean during the design consulta... Read more
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Nick AustenPerth, WA
- Verified customer
Excellent Granny Flat Build Experience - Great Team
We are extremely happy with our 3 bedroom granny flat in St James - on an odd shaped block. It went smoothly from beginning to end, delivering to us an immediately usable dwelling within the time and budget discussed and agreed from the start. Chris Vietch's site management meant a stress free and comfortable journey.
Steve Kemp - Initial Design Consultant (Highly recommended)
Initial consultation with Steve went very well - he is an extremely skilled designer and very approachable - we quickly arrived at a practical design which met all our c...Read more
1 comment
Dale Alcock H.Dale Alcock Home Improvement
Dear Nick and Louise,
Wow what a fantastic review and a pleasure to read! Thank you so much for your lovely feedback, the whole team are so pleased to hear how happy you have been with the service, fr... Read more
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- Verified customer
Great Granny Flat Building Experience
Excellent customer service throughout design and building process of our new Granny Flat in our backyard. Communication by the building manager kept us fully informed at all times throughout the building process. The project stayed on time and on budget despite weather challenges during winter. The trades onsite did a great job, were courteous and aware we were living onsite. We are very happy with the outcome.
1 comment
Dale Alcock H.Dale Alcock Home Improvement
Dear Bruce and Jeannette,
Thanks so much for leaving this lovely feedback about your experience with our team! We are so glad to hear how pleased you've been with the whole process and especially how ... Read more
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Ben JPerth, WA
- 2 reviews
- Verified customer
Stunning Sorrento
Transformed our old tired house into a stunning modern family home. Had heard that home improvements can be stressful, however Dales took the stress away, had great communication through out and provided a fantastic result. We are so happy with our new home.
1 comment
Dale Alcock H.Dale Alcock Home Improvement
Dear Ben,
Thanks so much for leaving this wonderful review! The whole team are thrilled to hear how happy you are with your new home. Our team pride ourselves on ensuring the renovation process is as ... Read more
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JoyPerth, WA
- 2 reviews
Dale Alcock home improvement crew are A1 meaning "out of this world"
My daughter hired Dale Alcock crew to put an extension on the house and didn't ask my opinion as she said she felt comfortable and great with them. Everything was as promised, so professional even the workmen knew I work nights so not to knock just go round the side. The communication these guys have is fantastic, everyone did the promised thing at the promised day and time. The two managers (one was called Blake sorry forgot the other guys name haha) came round often checking and kept us in the know with everything that was going on. OK! n...Read more
ow you have got that the timing and communication was 100% let's get down to the work done. Brilliant! everyone is so envious, it is a fabulous extention and great quality. Time wise I think it was finished earlier than quoted but who's whinging. Everything about the staff and workmen we met in this crew is five star, you cannot fault Dale Alcock. Why am I writing this review? I like people to compliment me when I deserve it at work and I congratulate people when they deserve it and this company deserves it.1 comment
Dale Alcock H.Dale Alcock Home Improvement
Dear Joy,
What a pleasure it was to read this review! The whole team are just so happy to hear this amazing feedback, it is really appreciated.
It's great to hear you are so happy with all the service... Read more
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- Verified customer
Quality & service; second to none!
What a wonderful success. The service during and after the renovation has been impeccable. Our team was always happy to help and accommodate our needs. And the building manager; a dream to work with. We couldn't be happier with the end result.
1 comment
Dale Alcock H.Dale Alcock Home Improvement
Dear Natasja and Marcus,
Thank you so much for leaving this lovely feedback! We are so pleased to hear how happy you are with our team, especially your site manager Blake who is a real superstar!
Wishing you both all the best in your updated home.... Read more
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The reviewer stated that an incentive was offered for this review
Rob APerth, WA
Great work and very efficient
Recommending a great service with an excellent team of professional people that managed this process form start to finish seamlessly.
We are very happy with the end product and the quality of the finish
1 comment
Dale A.Dale Alcock Home Improvement
Dear Rob,
It's so great to hear you're happy with the finished product of your Granny Flat! The whole team appreciates the recommendation and your kind words about the process as a whole. We really va... Read more
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- Verified customer
Our extension has changed our life!
The concept design by Steve Kemp for an extension to our 1960's house was absolutely perfect and the reason we chose to build with Dale Alcock Homes. We were able to live in the old house while they built the new part. No time was wasted in building the extension and Beau Maister's attention to detail on site was reassuring in that we didn't have to worry if the different trades were doing it right! We now have an amazing house blending the old and new and absolutely love it! Thank you Dale Alcock Home Improvement.
1 comment
Dale A.Dale Alcock Home Improvement
Dear Steve and Carolyn,
Thank you so much for leaving this wonderful review! The whole team are so pleased to hear how happy you are with your extension and how it has 'changed you life'. Thank you fo... Read more
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Russell C.Perth, WA
Exceeded my expectations.
Dale Alcock Home improvement has been a joy to work with, and the final finished building has exceeded our expectations. The site manager Blake was always there ensuring the tradesmen employed finished their jobs to the highest standards. Being a bespoke service meant we were able to have a personal input that gave the project a finish that put our own preferences on show. A first class job! and a very satisfied customer.
1 comment
Dale A.Dale Alcock Home Improvement
Dear Russell,
Thank you so much for taking the team to leave this wonderful review! It's great to hear how pleased you are with the whole service and the finished product!
From the whole team, we hope you enjoy your gorgeous Granny Flat!... Read more
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- Verified customer
Quality extension in keeping with our beautiful federationhome
Beau Maisters of DAHI oversaw a quality extension in keeping with our beautiful federation home. Using new technology to tuckpoint the exterior. Quality wood doors, windows and flooring. Cornices throughout. Nothing was too much trouble and very accommodating of our family who lived in our house throughout.
1 comment
Dale A.Dale Alcock Home Improvement
Dear Andrea,
Thank you so much for taking the time to leave this lovely review about your experience renovating with us and with your site manager Beau. Beau shared some lovely finished pictures of yo... Read more
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KirstiePerth, WA
A brilliant experience
The Dale Alcock team worked collaboratively with each other and with us to bring our dream home into reality. Everyone we dealt with, including all the trades, were so professional and helpful making a potentially stressful experience much more bearable. Nada's design work with us was brilliant. She was so patient and came up with a brilliantly creative solution to maximise the flow and utilisation of the space and to keep us within our budget. Katy was so helpful and let us take the time we needed to make the right choices. Chris our site...Read more
manager was an absolute pleasure to deal with. He was proactive at making sure that we were always informed of what was happening, and was excellent at problem solving and involving us along the way. We are so delighted with our new home. It has exceeded our expectations in terms of quality of finish and how it meets our family’s needs every day. Our dated, cramped 70's house has been transformed into open, stylish living. We now have a home which will suit us forever and are enjoying it so much.1 comment
Dale A.Dale Alcock Home Improvement
Dear Kirstie,
Wow what a lovely review! We really appreciate you taking the time to leave your feedback and the whole team are so thrilled with how happy you are. It's great to hear you and the family... Read more
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- Verified customer
A smooth process and an incredible result!
The team at Dale Alock; Wayne March, Katy Wynne and Beau Maister went out of their way to provide a client centered, clear, smooth and transparent process for us. The quality of our house is exceptional, the project/site management by Beau was outstanding, and we always felt included in the processes and decision making along the way. Katy was professional, knowledgable and collaborative when choosing our interior finishes and dealing with minor changes. Wayne was diligent and creative when spending hours discussing our design, opening our eye...Read more
s to new ideas, and the result is beyond what we hoped. Thank you to all the team, and the trades that helped along the way. Our family and friends are totally blown away by what the team has achieved. Thank you!1 comment
Dale A.Dale Alcock Home Improvement
Dear Bec,
Wow thank you for leaving such a lovely review about your experience with us! It's fantastic to hear how pleased you have been with everyone - Wayne, Katy and Beau so enjoyed making your hom... Read more
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DaphnePerth, WA
- Verified customer
Excellent Communication
As a person who has never built a house before, I found that the detailed step by step process covering everything from design, colours, fixtures and fittings etc to be extremely beneficial. Informing me on the things that previously I didn’t know I didn’t know. Additionally, I found that all the Dale Alcock staff I came in contact with, including Tina, Design Consultant, Hannah, Pre-Construction Coordinator and Cameron, the Site Manager, were extremely helpful, friendly and were able to happily answer my questions and resolve any issues I had ...Read more
from time to time. Above all, the greatest feature of the whole process from site works to final handover was the excellent level of communication by the informed, efficient and friendly staff. Thank You Dale Alcock Home Improvement for my new house.1 comment
Dale A.Dale Alcock Home Improvement
Dear Daphne,
Thank you so much for taking the time to leave this wonderful review! We are so proud to hear that Tina, Hannah and Cam were all so helpful and able to assist you fully throughout your jo... Read more
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ChristinePerth, WA
- Verified customer
Professionalism at its best!
The Dale Alcock Home Improvement Team was professional and committed to providing a good quality product from start to finish in renovating our home. Wayne, Design Consultant, was very helpful and friendly with advice and what we could achieve, Katy Pre-construction had sound product knowledge, and Cameron, Site Manager, was professional and an excellent communicator. Main trades were friendly, accommodating and cleaned up after each day. If there was a concern it was followed up and addressed immediately. The DAH team gave us confidence knowing that we were in good hands and would achieve a high quality finish. Thoroughly recommend DAH for any build.
1 comment
Dale A.Dale Alcock Home Improvement
Dear Christine,
Thank you so much for taking the time to write this wonderful review. It was a pleasure to read about your experience with Dale Alcock Home Improvement and we couldn’t be more gratefu... Read more
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Marcia O.Perth, WA
- Verified customer
Modern and Wonderful Reno.
My point of contact your Site Manager Blake is a real treasure and an asset to the Supervisory team at your company.
His effort and organizational skills of coordinating the trades work schedules on time where much appreciated. He was always willing to respond to any inquiry I had and followed up with satisfactory solutions.
His team of trades people take pride in their different trade areas of expertise and each separate trade had done wonderful work in their presentation of completed works. Upon encountering them on site during their specif...Read more
1 comment
Dale A.Dale Alcock Home Improvement
Dear Marcia,
Thank you so much for your lovely words about Blake and your experience renovating with us! Our team are so pleased to hear! Blake definitely is an asset to the team and we’re thrilled yo... Read more
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Dale Alcock H.Dale Alcock Home Improvement
Dear David and Rachael,
you all the best on your renovation journey with us! Warm regards, MeganThanks so much for leaving this wonderful feedback on Steve and Urvi! It's great to hear how happy you are with your design, your finished renovation will look amazing! Wishing... Read more