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Reviews

2.5

26 reviews
5
(5)
4
(1)
3
(6)
2
(3)
1
(11)
  • Value for Money
    2.6 (5)
  • Causes Irritation Yes (0) · No (4)
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WISEshopper

WISEshopper

  • 2 reviews

Love it

published

I've had one of these for a couple of years now and it's been a hand washing hit! Having a few kids, plus a couple more, plus their friends, plus a working husband.. I can honestly say it's been great. Reliable, easy to use.

Purchased at Coles.

Value for Money
Causes Irritation No

This is the best product ever.

published

Ideal in the kitchen, no contamination for example when you have handled chicken. The best way to wash your hands in the bathroom and toilet. I love using it and some of my friends also start using it.



Purchased at Woolworths.

Value for Money
Causes Irritation No

Shocking

published

Absolutely appalling. The battery cover defies all efforts to open it and as I have no wish to amputate my finger the dispenser has been binned. The first model had no such problem, why did some genius fiddle and make it impossible to use?

Purchased in September 2021.



Value for Money
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Chris

ChrisSydney, NSW

Badly made product

published

Bought this new beaut dispenser form Coles about 3 months ago tried to change the battery, but unable to open the compartment to do so it is completely stuck, will not buy another a complete waste of money, absolute junk, back to the normal hand wash dispenser

Purchased in December 2021 at Coles Supermarkets.

Value for Money
Causes Irritation No
sotto

sottoSouth East Queensland, QLD

  • 2 reviews
  • 1 like

shockingly bad from the beginning, no stars from me; just one because it was required

published

Bought newly designed sytem 12. Feb 2022 at local Coles to replace old, original one which lasted several years. Instructions start with: 1) Remove battery compartment...
It won't budge and seems permanently attached to unit. Customer Service Reckitt Benckiser in Sydney doesn't answer phones but brushes you off with "record a message." They can't be bothered with defective units, or so it seems.
Will return item to Coles ASAP, and do without one.
Advice: Try opening the battery compartment before leaving any store; if it is fused to the body, do not waste your money and time.

Purchased in February 2021 at Coles Supermarkets for A$12.00.

Value for Money
Causes Irritation No
Brennie

BrennieNewcastle

Waste of money

published

First one lasted 3 months then died, thought I would give another a try, bad mistake, lasted 2 days, there won’t be a third. Will try another brand, hopefully better luck.

Junk

published

Worked for a few days after purchase then died. Strated to question the Everready battery as the point of failure. But proved that wrong. We have normal human hands, nothing alien seriously! And this little gizmo from the sweat shops in Asia is yet another example of junk. What a waste for landfill. Happy feet and hands

ENgo

ENgoNSW

  • 13 reviews
  • 4 likes

Mine worked but keep it dry! Here’s an uncanny tip for saving money...

published
Catherine

CatherineBillericay Essex UK

Given up!

published

I have three of these soap dispensers. I thought great to start with,but then for no reason they just started emptying the soap by just keep running. Would I bother buying another one? Definitely not.

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V8Snail

V8SnailWA, 6230

  • 35 reviews

Getting worse with each model. . .

published
Mark M.

Mark M.AU

  • 69 reviews
  • 1 like

Dettol no touch hand wash dispenser review

published

just got a second dispenser for the bathroom to replace the missing one and the one I was using was playing up so got a replacement and it works with two aa battery's

Good idea bad reality

published

I had the same experience when I replaced the batteries I think good idea also but rubbish quality control as it just doesn't work so not happy as I am tired of products not living up to their advertisements

Exasberated!

published

The first version was ok but the latest shorter version is made for geniuses. Cannot open the battery hatch! If it's meant to have a screwdriver why isn't one provided? Taking it back to Coles for refund!

Rog

Rog

  • 2 reviews

Loved it until

published

Loved it until it started wasting the very expensive soap, pouring out without anyone. Changed batteries but it made no difference.
If they cannot fix it we may need to go back to manual pumps.

Jo. D

Jo. DMelbourne

  • 2 reviews

Thought I had a ghost! Lol

published

Loved this for a couple of months, then it started going off at the weirest times. Middle of the night, when you walked out of the room...changed the batteries & cleaned it but still it happened. Wasted 2 full containers of soap trying to work out I was not insane (might need more than soap for that!)..& thanks to this page I know my Dad (deceased) isn't playing tricks on me!! ;) Will be going back to the (cheaper) pump action soaps!!

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jennifer

jenniferSydney, NSW

  • 11 reviews
  • 11 likes

great idea. But fails.

published

Worked great for a short while

published

Used batteries like you wouldn't believe, I ended up getting rechargeable batteries however the dispenser stopped working only a few months after purchase. If it had kept working it was a great product except for the fact that it doesn't take long for the batteries to die. I wouldn't recommend this product due to the fact it just doesn't last and judging by many of the reviews of this dispenser, it seems that it doesn't work and breaks more often than it works.

Good but not long lasting

published

Whilst it was working it was excellent!....... After five weeks it's stopped dispensing soap. You can hear the mechanism trying to dispense the soap, I've checked its not clogged. I've emailed the company but after reading the reviews on here I don't expect much. Disappointing and very frustrating. I won't be buying another or recommending this product because of this.

No good

published

I work in a school canteen and thought no touch would be great. Wrong. Only got a few months use out or it. Would be good if it continued to work. Back to normal pump dispense now

Oneandonly

OneandonlyBrisbane

  • 17 reviews

Only worked for a few weeks

published

After only a few weeks of a new dispenser (and I've had to replace many of these due to them stopping working) I finally thought I'm going to ring dettol and complain about my unit (and the previous 5 that I have owned that only ever lasted a few months). They guy wanted me to post it back to them for testing and then they would get back to me with the results. This would potentially take a week if you count postage time. I said to him what a waste of time I'm better off going and buying another one as I use it everyday. The customer service guy didn't care and just fobbed me off. I won't be buying any more dettol dispensers, back to the hand pump bottles.

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Questions & Answers

Chaneal J.

Chaneal J.asked

My dispenser is going off three times every time I go to use it. Does that mean it’s on its way out?

2 answers
WISEshopper
WISEshopper

I haven't experienced this myself. Have you tried wiping over the sensor? Is there possibly soap covering it?

Chaneal J.
Chaneal J.

Yes cleaned it off I thought the same but the sensor picking up three applications seems electrical.

Denny

Dennyasked

Re Dettol No Touch Refills can anyone tell me where they are available for purchase ?

1 answer
Andrew M.
Andrew M.

No stock anywhere in Australia, apparently. You can prise the cap off and refill with something else temporarily.

Anna

Annaasked

I have just got one of these and it keeps dripping? help?

No answers

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