If I could give this -10 I would.
These people are SCAMMERS.

They overcharged for TOLL and TAPE. Both services never used. Point of origin and destination is 15mins max 20mins on main road from Preston to reservoir. I had to pay on the spot otherwise they wouldn’t unload the last couple pieces of furniture. When I asked the driver and [name removed] how they came up with That amount the couldn’t even work it out. The said I have to email and the full invoice will be sent with how charges are worked out. [name removed] apparently the “big boss...Read more

Not good - we hired them for packing and for moving; the packing wasn't done very well at all and was significantly more expensive than it was supposed to be because they packed way over the top; spending much more time packing than it should have, and using way more materials than necessary. We had hired more than enough packing materials (we hired enough for a 4 bedroom house and we only have a 3 bedroom house) and they ended up using significantly more so that we ended up having to pay to use their materials (e.g. a mini zip lock back with 3...Read more

I was moving a one bedroom apartment and had everything ready in boxes, they just had to dismantle the bed and sofa. The move was a complete disaster. They took so long (9 hours!) to move just down the street. They could not figure out how to assemble an IKEA which is the most basic of all furniture, ended up doing it on my own. It was obvious one of the men was new, he had no clue on what he was doing. I regret using this company as I paid so much for no reason. It just seemed like they picked up two random men from the streets and told them t...Read more

I made the mistake of using Quote Request - Removals Compare thinking I would get a lot of quotes from reputable removalists. But it appears to be a front. They all have similar names - Diana Removals, Olivia Removals, etc. But it is really just a sales function that gets contractors with their own truck to do the work. Diana Removals gets paid a commission.

We chose Diana Removals. We ordered a 16 tonne truck believing it would be big enough (3 bedroom house). It wasn't - we have a lot of stuff. The removalists told us they probably co...Read more

I booked through Diana Removals online and was told that it would cost $95 per hour and $45 for petrol and then they charge by the minute after the first two hours but since it was a small job should only take about 2.5 hours. They turned up with a very small truck and three men even though l was told l would only get two men so l reluctantly agreed to the extra man for $55 per hour. I had a small unit and was only moving 15 minutes away. The truck was too small so two trips were required and took 5.5 hours and just before they had had unloaded...Read more