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Lavina H.South East Queensland, QLD
Terrible
The garments from Dissh are very poorly made and overpriced! Their sizing is all over the place and very hard to find a piece of clothing that fits me good, without being too tight or too small in areas! I’ve had to exchange a lot of garments recently because of this! It’s a shame they don’t offer refunds as a lot of other stores do this! I’ve bought a lot from Dissh but won’t ever again! Sadly this overpriced, cheaply made and low standard company has lost yet another customer!
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BeckyPerth, WA
Very average customer service
The customer service really lets dissh down.
I have had a 50/50 success rate of my purchases from here with the items that I really like making up for the see through/poor quality stuff I have to send back.
But the customer service is terrible!!!
The email manner of staff is really poor.
When you look at more successful sites, Princess Polly etc there's no comparison in regards to professionalism and quality of service.
I emailed asking if a dress that had sold out would be restocked and was told it wasn't then it got restocked the next day. Sh...Read more
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Not a fisher and Paykel Darling Downs, QLD
- 2 reviews
Be very careful with online buying
I bought a skirt online as it wasn't available in store (listed as online only). Quite disappointed with the quality, poorly made. Stitching was coming undone around the zipper, and zipper was quite stiff. I had to restitch it. What really surprised me was the garment tags weren't Dissh, it was another label..... I've bought online with Dissh before with no issues but after this experience, I think I'll stick to buying in store only.
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Great customer service
I emailed the team about the site not working properly which resulted in me not being able to apply a discount code, and they responded and applied the refund same day!!!
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No refund
They offer refunds on their website so I returned an item that was way too big ( shipping was $8) and they refused my refund?? Online retailers that don't offer free returns and refunds won't be having my business.
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Travel22South East Queensland, QLD
- 5 reviews
Be careful buying online
I purchased a dress online which did not fit! Requested a refund on my card and after back and forth emails they still refused! Pretty much impossible to get another item the same value so of course you then give them more Money. I have purchased a lot from this store and this was the first time I had to return an item! Never will buy again from Dissh!!
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Mary
- 2 reviews
- 1 like
Returns policy is a disgrace
I recently purchased items online but they didn’t fit. They refused to refund me in store. I had to ship the items back to them and pay for postage. This is no way to treat online customers.
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