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Reviews

4.4

161 reviews
5
(119)
4
(18)
3
(5)
2
(9)
1
(10)
  • Transparency
    2.2 (9)
  • Customer Service
    3.9 (15)
  • Rates and Fees
    1.6 (5)
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  • Verified customer

So glad we are with Dixons

published

We have been with Dixon Advisory since Daryl was in a small office in Turner, and we continue to get terrific service now that we are in our retirement years. Our team has changed over the years, and all have been good. We enjoy our visits for our financial planning and really appreciate how our team takes an interest in our lives and especially in our money! Thank you Karina, Komal and Daniel and all that have preceded you.



Review collected in partnership with Dixon Advisory

Richard

RichardMurrumbateman

  • 2 reviews
  • Verified customer

A Very Happy Client for Seventeen Years

published

Review collected in partnership with Dixon Advisory

D and M

D and MFadden 2904, ACT

Customised active financial advice we trust

published
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Anthony

AnthonyCanberra

Two good decades in the market with Dixon

published

Twenty years a Dixon client this year! A lucrative outcome and a great education in the business of investment. I certainly benefited from Dixon's expertise, integrity and ingenuity in the pursuit of yield. Dixon has an excellent corporate culture and a strong commitment to the welfare of its clients.

Ron

RonMurrumbateman

Very Happy

published

Great Advice

published

We have been with Dixon Advisory (Gold Service) for seven years, during that time their advice has seen our SMSF grow every single year. They offer great investments and have access to products not available to ordinary consumers. They have also helped us restructure our SMSF to take the maximum advantage from the ever changing superannuation rules. I would recommend them to everyone and especially to those people on defined benefits pension schemes.

J Reeve

J ReeveBrisbane

first rate advice on establishment and proactive in exploring investment opportunities thereafter

published
Barb T

Barb TScarborough

Client satisfaction

published

Our experience of being involved with Dixon Advisory

published

My wife and I operate our SMSF under the supervision of Dixon Advisory.
We have found them to be very helpful with both the investment advice offered and also the excellent client contact provided.by their advisors.
Our portfolio has also benefited in recent times by the spread of investments on offer which have certainly added value to our SMSF..
As Dixon has grown so too has our knowledge of the investment mix available to us and because the investment committee has an active interest in many of these, we feel more comfortable participating in well researched offers available to us.

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John

JohnSydney

Highly professional services & Very customer oriented

published

I have been with Dixon Advisory for over 10 years and at all times I have found my managers and the staff to be ultimate professionals.
I have been very impressed with their patience in explaining what, to me, are sometimes sophisticated and complicated options and issues and then they are always prompt in acting on any requests I make.
I have no hesitation in contacting my Dixon operatives for their advice and opinions which prove very useful in
assisting me with my decision - making.
I don't hesitate to mention Dixon to my friends and relatives and to recommend them when appropriate

Regards

John McCumstie

Client service

published

I often ring Dixon Advisory asking for various things such as transferring money and general help with the management of my affairs. I have always found a strong willingness from the staff at Dixon Advisory to help me. I would like to highlight the efforts of Francois Scheepers and Craig Cameron. They always act and assist in a highly professional and courteous manner. I cannot recommend them highly enough.

Excellent Professional and trustworthy Superannuation Fund Manager

published

We have been with Dixon Advisory since 2009. We are very impressed with their professional management skills and the ongoing well researched investment advice we receive, especially from Hazel our Investment Advisor, Erin our Financial Advisor and Lester, Associated Director Superannuation. We transferred from one of the major Bank's Superannuation Funds and wish we had done so years earlier. We also enjoy and appreciate the Seminars and Investor Conferences throughout the year. We highly recommend Dixon Advisory.

Another satisfied customer.

published

Dixon Advisory provide an excellent, highly professional service inspiring confidence and trust in their clients. I joined Dixon Advisory after the G.F.C. because of their successful reputation and their personalised approach to their clients. I appreciated being educated, involved and informed in the investment process. There is ongoing interaction with all the team members who manage one's portfolio aswell as ongoing advice taking into consideration changing needs and requirements as one ages.

Max

MaxSydney

  • 2 reviews
  • 1 like
  • Verified customer

Very professional with personal attention.

published

We were with Industry Super Funds previously however had very limited interaction or involvement with investment decisions. That was one of the reasons for moving to a SMSF with Dixon's 5 years ago. We are consulted, advised and informed regularly at formal and informal levels. While we make the final investment decisions Dixon's provides us with a very comprehensive level of advice, information and administration services.

Excellent service. Makes Super simple

published

We have been with Dixon Advisory for 8 years and we couldn't be happier.
The team have made Super simple. They are always in touch and are always happy to answer any of our queries.
We're more than happy to recommend Dixon Advisory.

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Edward

EdwardSt. George

  • 13 reviews
  • 5 likes

top notch SMSF advisors

published

I definitely recommend Dixon Advisors but, mostly, I HIGHLY recommend Victor to anyone and everyone I possibly can - professional staff, really good returns from their solid financial advice, no bulls or hidden T&cs etc.

  • Verified customer

Outstanding Management

published

I have been a client of Dixon Advisory since its inception and prior to that with Darryl in his Turner office.Thanks to the outstanding management of my SMSF by Dixons my recent retirement future is secure.I have at all times been impressed by the personal service, proactive advice, education and investment presentations,estate planning and the comprehensive management of my funds.I have great confidence in Dixons and have recommended them to many colleagues and friends who also have been impressed by the outstanding service that was provided.

Review collected in partnership with Dixon Advisory

  • Verified customer

Very professional.

published

We have been with Dixon Advisory for nearly 20 years firstly with financial planning while running our own business then managing our portfolio into retirement.
We have found all the staff to be very helpful and professional while giving financial advice or portfolio management and would recommend Dixon Advisory to anyone seeking SMSF advice.

Review collected in partnership with Dixon Advisory

Excellent financial advice and portfolio management

published

We have been with Dixon Advisory since 2010. After careful consideration and research we decided to invest through Dixon Advisory and have been extremely happy with that decision.
We have received excellent financial advice and portfolio management.
Although financial times have been tough in resent years our original investment has grown in value at a very impressive rate.
We recommend Dixon Advisory and thank their very professional and helpful Canberra staff.

Mary and Steve

Mary and SteveHunter Region, NSW

  • 2 reviews

Sound and helpful advice

published

We have had our SMSF portfolio with Dixon's for over 10 years and have been completely satisfied with the service provided. Our interaction with Dixon personnel has always been met with professionalism and they have provided knowledgeable and sound advice.
Dixon personnel are proactive in interpreting legislative changes and communicating these changes clearly to us and offering appropriate advice re the best course of action for our circumstances.

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Questions & Answers

Emiko

Emikoasked

If we can't sell our Fort Street funds, how can we close our account and leave Dixson? Do you charge us an exit fee?

2 answers
Gibbo
Gibbo

Emiko, If you have an SMSF with Dixons you need to check with them on the procedure to close the SMSF. There are requirements to be met with the ATO. Dixons charged me fees to close my SMSF - a flat fee of $2990 plus about 1% of the value of each investment (up to a maximum of $399).

I do not know how you sell the Fort St funds if there are no buyers - maybe you have to wait until Dixons sell all the assets held by the funds. Ask them what they plan to do with the Fort St funds.
R

Hornswoggle
Hornswoggle

Emiko, you can move your entire fund to another accounting firm, your smsf owns Fort Street, not Dixon's. If you want to fold the fund and cash out, you'll have to wait for Fort Street to sell. As Dixons charges fees up front, wait until they have finished your end of year tax return, you've already paid for your end of year financials - you won't get a refund from them if they don't do it but you'll have to pay someone else to prepare it for you. Messy.

Anne

Anneasked

Does anyone think that Dixon Advisory in 2020 has changed under the new investment committee and administration and would be worth giving a second chance to manage one's SMSF? Any comments gratefully received.

2 answers
Gibbo
Gibbo

My experience with their investment advice was not good and I've since separated from Dixons. . They were OK with general administration of the SMSF .
I dont know if the investment committee has changed but be wary of them recommending their own financial products.

R

Anne
Anne

Thank you very much!

hate2seeitgo

hate2seeitgoasked

Like many others, we are increasingly disillusioned with Dixons' tendency to push investments in which they have a stake, and we have lost a lot of capital as a result, so my question is: are people going to a different SMSF manager, or to industry funds or retail funds, what's your solution?

5 answers
Jayel
Jayel

Cant sell Fort Street (Walsh & Co. A subsidiary of Dixons) so stuck with an SMSF until all assets are sold. I dont trust advisors at all after this experience so opened a Commsec account and bought ETFs for now. Will go with an industry fund as soon as I can. Advised by Dixons that there is a long list of sellers and Fort Street has no buyers (also controlled by Dixons) but they will need to do something by June 2020. Till then, ETFs and a Commsec account is working better than my years at Dixons. At least I can trust myself.

Anne
Anne

I lost so much money with Dixon's I took my SMSF to another advisor. On his advice I have sold just about all the Dixon products and am in no fee paying ones now. I am completely disillusioned with Dixon's and regret having ever been a client.

Jayel
Jayel

Likewise, all Dixon products (except Fort Street that cant be sold) gone. Too unethical for me and funds are not performers. I lost a lot also on totally non performing funds recommended by Dixons that just happened to be their own products. Best advice is to get out or don't consider getting in.

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