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3.3

42 reviews
5
(20)
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3
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1
(15)
  • Product Quality
    2.3 (7)
  • Return Claim MadeYes (0) · No (10)
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ToniB

ToniBMelbourne

  • 2 reviews

Probably pirated

published

This site is selling a dvd series two months before the Australian release date but with PAL format. I doubt if it's original and based on the previous review, I'm glad I didn't risk it.

Frustrated

Frustrated

  • 3 reviews
  • 3 likes
  • Verified customer

Warning - copied DVD's

published

I purchased three sets of DVD' s from this supplier only to find that at least one set (and I suspect all) are not originals. I suppose I should have realised when the delivery time was 6 to 10 days.

I then sent an email indicating my disappointment at being supplied copies and I have had no further communication from the supplier.



So if you want original DVD’s DON’T buy from this company.

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Questions & Answers

Being M.

Being M.asked

was going to order a box set so glad i check reviews looks like the good reviews are fake

1 answer
ness
ness

I ordered a box set late last year, it took a few weeks to arrive but I got it and I'm happy with it. Just didn't get an order confirmation email ever, which I thought was weird. But I would definately use them again, because they were a lot cheaper than some other sites.



Marley

Marleyasked

I ordered some DVD's on the 10/8/18, still nothing, however email states that I have received them??? Tried contacting this Shaun, NO ANSWER, EVER! Tried emailing them and email kept returning?? Tried Messenger on their FB page, still no reply!! Is this a fake company?

5 answers
Ccc
Ccc

No, this is 100% not a fake company, I'm pretty sure it's a very small business though. I paid the extra postage charge which might explain why I received them so quickly. I think if you don't pay the extra postage it can take 3 weeks to arrive. As I wrote in my review I ordered on a Sat & they were on my doorstep the following Fri. Before I ordered I emailed him to see if there was another way to pay as I didn't have a Paypal account. He replied to my email shortly after. I was initially unsure about whether DVDSHELF was real or a scam but I can tell you without any doubt it is real. What did you actually order from DVDSHELF? You say you've waited 10 days, I wouldn't be alarmed yet (especially if you didn't pay the extra postage for quickest delivery) Be patient & let me know how it progresses.

Frustrated
Frustrated

Hi Marley
It took me nearly a month to get my DVD's as I think they come from China. I know that when I got them I found out they WHERE NOT ORIGINALS. I did expess my disappopintment about this as their web site looks like they are selling original copies. I got no reply !!!
So if you are happy with getting copies you'll get them in about a month. If you want originals Buy somewhere else.

Marley
Marley

Hi all, I just received my DVD's, they seem to be ok, however the packaging is a little different from the others I have, as these are seasoned DVD's from a sitcom...finally got a message from Shaun, in which he was very nice and apologetic. I have ordered from am American Company, cant remember their name, I didn't pay a postage fee, and they arrived in 4 working days. Thank you all for your advice.... :)

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