I recently went looking for a quote for adding a microphone to my Mipro wireless PA. I called several retailers, Luke at Soundgear Australia was the only one to warn me of the changes coming to operating frequencies and ensured I only bought equipment that would comply with the changes.
He was also happy to discount based on other quotes I had obtained.
He kept in contact to ensure delivery at a time when someone was home.
I cannot fault the service provided, the experience was excellent and I would highly recommend this company to anyone buying sound equipment.
Professionalism, customer focus, price, communication, delivery.