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2 questions from our users

Nat lewy

Nat lewyasked

Nappies Newborn Plus

Ordered 2 weeks ago online and still haven't received. Wondering if this is the usual for everyone?



3 answers
Fiona
Fiona

That is very unusual. I usually receive within days. Their customer service is great. Email them and they will help follow it up.

Ecoriginals
ECO N.Ecoriginals

Hi Nat,
Thank you for contacting us.
Please contact our customer service team at [email protected] and we can further look into what has happened as our orders should be received between 2-4 business days in metro areas across Australia. We look forward to hearing from you :)

Nat lewy
Nat lewy

Hi ecoriginals,
All sorted and picked up. I apologise for blaming you guys... Apparently it was our postie who stuffed up.
I am very happy with the service from you guys and will definitely continue to use :) next arrival coming today! Thankyou!

Burnsie

Burnsieasked

Nappies Newborn Plus

Where can I buy these nappies please?



1 answer
Ecoriginals
ECO N.Ecoriginals

Hi there, you can purchase on either our website www.ecoriginals.com.au or through one of our retailers, also listed as stockists on our website (there are around 300 stores across Australia). Thanks very much.

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