3 questions from our users
Nantesasked
Hi, do you have a supplier/importer in South Africa? If so, please provide me with some details.
1 answer
ECO N.Ecoriginals
Hi, Thank you for your interest in Ecoriginals. At this stage we're supplying Australia & New Zealand. We'd love to know more about your company, so please forward further details to [email protected] All the best
Nat lewyasked
Ordered 2 weeks ago online and still haven't received. Wondering if this is the usual for everyone?
3 answers
That is very unusual. I usually receive within days. Their customer service is great. Email them and they will help follow it up.
ECO N.Ecoriginals
Hi Nat,
Thank you for contacting us.
Please contact our customer service team at [email protected] and we can further look into what has happened as our orders should be received between 2-4 business days in metro areas across Australia. We look forward to hearing from you :)
Hi ecoriginals,
All sorted and picked up. I apologise for blaming you guys... Apparently it was our postie who stuffed up.
I am very happy with the service from you guys and will definitely continue to use :) next arrival coming today! Thankyou!
Burnsieasked
Where can I buy these nappies please?
1 answer
ECO N.Ecoriginals
Hi there, you can purchase on either our website www.ecoriginals.com.au or through one of our retailers, also listed as stockists on our website (there are around 300 stores across Australia). Thanks very much.
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