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Reviews

(184)
(17)
(6)
(7)
(43)
  • Customer Service
    4.6 (74)
  • Timeliness
    4.7 (46)
  • Job Satisfaction
    4.7 (38)
  • Rates and Fees
    3.9 (37)
  • Product Quality
    4.8 (85)
  • Return Claim MadeYes (0) · No (81)
Margaret A.

Margaret A.Greater Melbourne (Outer), VIC

Last window done Craig.

published

Ollie & Aaron did a fantastic job.It is the last window in our house,& the most expensive due to the fact that it was a second story, & a steep roof. Hope you liked the knitted things I sent for your daughter Craig.

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GabK.

GabK.AU

  • 4 reviews
  • Verified customer

Great looking windows that not only look good but are great for climate control

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Shelley and Daryl

Shelley and DarylGreater Melbourne (Outer), VIC

  • Verified customer

Great Product

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  • Verified customer

Ease, carefree and modern

published

I ordered 3 windows and 2 sliding doors in August 2012. I wanted a durable product, thermal ventilation and noise reduction. I live right on the street.

It has been absolutely durable. Maintenance free. The windows are really good. Feels a lot lighter in here. I can just open and close them with ease. Haven't had to do anything.

Thermal ventilation has been great. Definitely noticed a difference.

Noise reduction has been good. It is a lot quieter. Hear less neighbors, don't really hear the cars. This was a big change. Used to hear neighbors when they had their parties. Not anymore.

The installers were really good. Efficient. Quick.

Today I'm looking at back door, window and front door.

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Maxine Neville

Maxine NevilleGippsland, VIC

  • Verified customer

Great quality and good service

published

Our old window was dog damaged. We ordered a new Ecostar window in March 2022. It was installed in May or June 2022.

Our dogs are big. Our biggest is 60kg, the other two are 50kg and 38kg. The dogs jump on them to try and get birds or to get inside and they haven't been able to damage them. The windows are indestructible.

The installation was easy and breezy. They came in, did their job and put the curtain rod back up for us.
Everyone throughout the process has been polite and friendly.

The one thing we didn't like was we felt a bit pressured to make a quick decision back when we bought in 2022.

Today we are ordering a door and windows.

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  • Verified customer

Has modernized my house

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Guard and Teaute John

Guard and Teaute JohnGreater Melbourne (Outer), VIC

  • Verified customer

The Look is Great

published

We ordered 4 windows from Ecostar in early 2022.

The installers did a good job and cleaned up. We did the front ones as we live on a busy road. Very noisy. The noise has reduced a lot. Before you could hear a lot of noise. Now it is quieter.

We feel great regarding the safety. You can't open from the outside. Very safe.

The look is great. Everybody notices. It looks bigger now.
It is cooler in summer. Before you couldn't stay in the front room on a 39 degree like today and now with our windows we can.
I would give it 8 out of five if I could.

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John and Sue Davey

John and Sue DaveyGreater Melbourne (Metropolitan), VIC

Sleek construction and well engineered

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The Ecostar windows and doors are outstanding quality. Double glazing makes a lot of sense. Ecostar know their product very well.

My motiavtion for looking at double glazing is for thermal insulation.

Product Quality
Return Claim MadeNo
David and Janice Green

David and Janice GreenGreater Melbourne (Outer), VIC

  • Verified customer

I love them because they look bright and fresh

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Very happy

published

We are extremely happy with the windows. During the scorching days over December and January the kitchen/family room has been kept at a very comfortable temperature without the use of air-conditioning.
They are everything you said that they would be. We give you five stars for excellence.

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Pam

PamGreater Melbourne (Outer), VIC

  • Verified customer

Security- Completely sealed- No stress now

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Rod and Serrin

Rod and SerrinGreater Melbourne (Outer), VIC

  • Verified customer

We are thrilled with the final result

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Kefford and Tiffaney

Kefford and TiffaneyGreater Melbourne (Outer), VIC

  • Verified customer

Noise reduction- Thermal efficiency- Keeps the house cozy- I like how it looks

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I stopped at an EcoStar stall at my local shops because I was curious- I wanted our home to be as environmentally friendly and cost-effective as possible.

We live on a main road and were having issues with condensation and mould on our windows, plus some pretty extreme power bills because we are reliant on electricity only (no gas).

Since having them installed about 3 years ago we've noticed a significant improvement in traffic noise, and our room isn't freezing in winter. Condensation and mould issues have all but disappeared.

They look great from the inside and outside and are easy to clean and maintain.

We are excited to be adding an additional 4 windows and another door to our home.

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Really happy overall

published

I have been completely happy with the service I have received on both occasions. The two reps that have been have been very helpful & informative.
The installation of my first lot of windows were done quickly & efficiently by a great team of men.
I am now waiting for the last of my windows to be installed.

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O'Dell and Jon

O'Dell and JonGippsland, VIC

  • Verified customer

Makes the house Pop

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Fiona and Brian H

Fiona and Brian HGreater Melbourne (Outer), VIC

  • Verified customer

Thermal improvement and Airflow

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Phillip and Louise

Phillip and LouiseGreater Melbourne (Metropolitan), VIC

  • Verified customer

Keeping the House secure and an even temperature

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We ordered two windows from Ecostar about just in the bedroom.

We wanted to get rid of the mold and condensation. It was west facing and we got all the afternoon sun. We then another four windows at the front in the lounge/dining [2018] and then office and the family room and the spare room [2019].

The thermal improvement has been significant. At least a 50% improvement. It is cooler in summer. We haven't had the air con on much at all. It keeps it warmer in winter.

The noise has improved. At least 50% improvement. We live right on a tram line so that has been good.

The installers have been excellent.
Today we are looking at the kitchen and the family room door.

  • Verified customer

Looking to do more

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The old windows had a lot of air coming thru. A lot of heat and cold coming through. Even with the fire roaring it would still be cold. They were leaking water as well.

We ordered four big windows and a sliding door.

Now you don't feel the breeze anymore. It doesn't take as long to warm up anymore. Also on a hot day it is more comfortable.

The looks of what we had before and what we have now is chalk and cheese. I think it looks fabulous now. I like the framing. The look of the windows look good. Modern and clean.
The installers were great. They did some extra work. Their clean up wasn't perfect. It could have been better.

David

DavidGippsland, VIC

  • 2 reviews
  • Verified customer

Upgraded the house! I just stand and look at the windows some times.

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  • Verified customer

New House Without Moving

published

My Ecostar windows were installed in July 2022. I wanted double glazing because those windows are west facing and I wanted to improve thermal insulation. Keeping it cool in summer was the main reason.
Now we haven't had to use the air con as much and there has been a reduction in the noise from the road.

The three installers, under the leadership of Ollie, were excellent. Punctual, great at their job and extremely polite. Very modern look.

Overall, I am extremely happy and am now ordering another three windows and a door.

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Questions & Answers

Phillip

Phillipasked

What is the BAL rating of your double glaze windows?

2 answers
Gunny
Gunny

Hi Philip, As we live in the middle of a suburb that has never seen a bush fire, l considered the BAL as not applicable, You could contact Ecostar directly to acertain your individual requirements.

Ecostar Double Glazing
Mike CEcostar Double Glazing

Hi Phillip
We are fully tested and compliant to BAL 40. We also comply to BAL FZ as long as external BAL FZ steel shutters are fitted.
Any more info, please call 1300 ECOSTAR
Kind regards
The Ecostar Team

Peter

Peterasked

I am only interested in noise reduction as I live on a busy road. Could you provide the RW rating of your various products?

Thanks.

1 answer
Ecostar Double Glazing
Mike CEcostar Double Glazing

Sorry Peter, we missed this question. Our standard double glazed glass unit will eliminate 80% of external noise. If acoustic glass is used in the unit, them almost 100%.
Kind regards
The Ecostar Team

Bernard

Bernardasked

How much does a standard room window cost?

3 answers
John Reynolds
John Reynolds

Ni Idea Bernard. I didn't buy the windows.

Ecostar Double Glazing
Mike CEcostar Double Glazing

Hi Bernard
There are no standard room windows. All Ecostar double glazed windows are individually made to measure for maximum thermal efficiency and noise reduction. The price for the window depends on your choice of design, opening option, double glazed unit spec, colour and much more. That is why we offer free quotations in the comfort of your own home. When you have made your choices, we will leave you with an itemised quotation there and then. To arrange a free quote, call 1300 ECOSTAR.

Jennimac
Jennimac

2 windows 2.4m wide each - $17,000 - after sales discounts ringing boss etc $8,900

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