Ecovacs Deebot Neo
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Reviews
Best Buy!
Great for a large open plan home. The best thing about it is, it reaches places that we wouldn't have the time to clean daily! Every inch under the sofa and under the bed is completely dust free. we use this daily. I could never sweep the house daily, but now it does happen. this can do mopping as well, but we have not tried yet.
Show detailsTime saver
Such a brilliant tool to support vacuuming and mopping around the house - saving considerable amount of time not having to do that manually. Save maps for multiple floors, works great on carpet as well as tiles. Love that it cleans thoroughly under the sofas and beds.
Show detailsOur new best friend
Wasn’t expecting much being a special buy from aldi but WOW! We have had Dyson’s for the last 10yrs and I have always raves about them until now. This deebot gets fine dust and fills the bin every clean. It maps well, it has got stuck a few times however we seem to have navigated those in the house now. We are yet to use the mop function but I purely bought it for vacuuming as I have two small children and two cats. I would 100% recommend this product. Amazing.
Show detailsStarted out good. Now regretting it
Bought this vacuum a few weeks ago from Aldi and was initially impressed by the smart technology and mapping of the house. It got caught on a few little things but that is OK. I shouldn't leave stuff all over the floor.
Fast forward to now and it gets stuck constantly on nothing.
I get an alert on my phone that it needs rescuing and when I get to where it is, it's literally against a the corner of the wall or a door. Nothing stuck on anything. It just runs into a wall or corner of something and gives up.
As I am writing this review I have had to rescue it twice. Once it was resting against a tallboy. The second time it was resting against the bedroom wall
Dont buy.
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Makes life easy!!!
Definitely true to its review that motivated me to purchase and it delivers thank you and keeps innovating. Minus work load for me the bot does it.
Show detailsAlready a valued member of our household
The setup was so simple with a QR code that finds the app and creates your robot profile. Mapping the house was so easy and seamless (he got stuck once but that was human error not his fault at all) but very easily found his way out and continued. He has found every room in the house easily (you do have to ensure there aren't things in the way ie clothing or cables, but this is the same with any of them, just logical), he mapped out all the tiled areas and all the carpet areas easily and we now just leave him to do his own thing and he absolute
... Read morely smashes it! Honestly, for the price he is incredible! We bought him specifically to take some of the pressure of vacuuming as we have a very fluffy cat that sheds a lot and generally lots of people come and go, leaving dirt or mess around the place and we couldn't stand vacuuming 3 times a week to keep it clean. 'Creature' as we have affectionately named him has completely removed any need to vacuum I was expecting to have to still do a solid vacuum once a week or so but honestly, he is smashing it! His mopping (which is a bonus as we didn't buy him for this purpose) is honestly better than expected, it is not flawless but we only have to spot a clean once in a blue moon if something is a more stubborn mark. I honestly am so impressed with this, especially given the price! Please if you read the negative reviews take into consideration that there may be some user error in there, I have fumbled as I learned to use Creature and that is a fault I cannot put onto the product.Love this vacuum
The Neo, or ‘Dwayne 2.0’ as we call him after retiring our first Deebot Dwayne is such a time saver!
Yeah, the mapping isn’t the best and he sometimes gets lost or needs to re-map, yeah the mop function isn’t going to measure up to a normal mop and bucket but wow does this guy save us time!! We still vacuum our rugs with the Dyson once a week but for the price tag ($399) this was one of the best investments we’ve made! He gets into the books and crannies that I CBF vacuuming myself. My brother and mum got one and also love theirs.
Highly recommend!
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The Neo does an ok job but we can’t find the Neo on the Deebot website
Not sure why that’s so hard
Save your money
Unfortunately I would not recommend the Deebot Neo. The app and mapping of this robot is terrible. It is very sensitive to movement, often causing loss of map/s and to re-map the house it takes a week or longer with issues. You have to babysit it and follow around, even then once my map was created, it created the house as one big room & no divisions. I’d recommend you save your money for a better robot, as I wish I had.
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Great when it works
Good hardware but the app and smarts stink.
After taking 4 goes and basically babysitting the robot for a day, I finally got my house to map.
The slightest change has the robot thinking it's a new environment and starting from fresh.
Does a great job on suction, when it runs.
It often gets confused and mistakes where it is and butchers my maps, making my house longer and confusing rooms.
My issue now is it thinks the bumper is stuck. Have tried tapping and check the bumper isn't jammed but no good.
Lost my receipt so really frustrated it won't do a thing.
This was a replacement for a 4 year old Roborock, which I retired to my study in the shed, it has had to be restored to service to carry this waste of space.
Hi Ben,
We are sorry to hear that you are not satisfied with the DEEBOT NEO. We have reached out to you via message to see how we can further assist.
... Read more Regards, The ECOVACS TeamEasier to do it yourself
I have tried, I really have, but the Evovac Deebot NEO is completely useless. I have talked to Customer Support and they have tried, but the Vac is just no good at all.
OK, so the suction is fine and even the mopping is not too bad, but the software and mapping doesn't work.
We have a great WIFI signal through the home, but still the vac gets lost and then just goes off and does its own thing. We have mostly wood floor, with some carpeted bedrooms.
We went through the long process of letting it map the home, which it did successfully, but when
Good Store
Happy with the product and service from this company. Easy and quick delivery and easy to use.
Author stated being incentivised for this review
Find out how Ecovacs Deebot Neo compares to other Robot Vacuum Cleaners
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Fantastic vacuum
Bought this from Aldi about 6 months ago. 'Dewy' as we affectionately call him, is amazing. No problem to set up and auto clean specific days and areas or just tidy up a certain area as a one-off. He does get caught on certain things but it's easy to set a virtual boundary to stop this happening. I was going to buy the Dustbin accessory but it's just as easy to empty the dustbin after each use. Great for dog hair. I love him. He does need regular cleaning and a wipe down especially over the sensors.
Be realistic about the mopping function - he has a small water tank and mopping pad. At best he will mop up dust and light stains. He won't replace a manual or steam mop but he'll certainly shine at vacuuming.
Deebot the bot to have
I would recommend this product (one can skip rest of the review). I have been using this for over six months and the bot is going good.
Initially I was sceptical of the vacuum bots as the time and cost of trial and error with this tech was steep. I am in a decent size house too with grooved title flooring and area rugs.
Key things I observed for smooth operation of the Ecovacs Deebot Neo is / are:
- Charge it well before starting to do the first mapping or doing setup.
- Have a stable wifi connection (consider the size of the house and wifi
Neo great, customer service sucks
Trying to buy accessories for the DEEBOT Neo was a nightmare. They don't seem to know which accessory pack is the right one. I ordered a pack thinking it would fit the Neo, I sent an email to check before opening.
I was told it was the wrong pack and told to send it back, it cost me $13.25 for Postage.
I returned the package and ordered from the website the pack described for the Neo. It was $7 dearer than the first pack.
When the package arrived it was exactly the same one I had the first time, not what it said on my order.
After many email
Questions & Answers
We bought this vaccum week ago .on floor it does great work but on carpet it's always
Need to clean sensors
Can I put a 2nd device downstairs and run 2 vacs off the same app
Does this robotvac operate without WiFi access? (I don't have home WiFi, only mobile internet, and I've found some appliances won't connect to a mobile hotspot for internet access). Can the robotvac function fully without use of the Internet and the app?
Get an answer from our members and Ecovacs representatives
Details
Features
- 4 suction levels and 4 mopping modes let you customise the thoroughness of each vacuuming and mopping job. A Max + Mode is the highest suction level, with up to 2600Pa suction power.
- TrueMapping technology uses laser-based mapping and navigation technology to help accurately map your space.
- Ecovacs states that a Laser Detection feature (dToF, or Direct Time of Flight) can detect obstacles as small as 2 mm, from a distance of up to 10 metres away.
- The ability to set custom cleaning areas means the Deebot Neo can clean small, selected areas rather than the whole house or apartment.
- With a simultaneous vacuum and mopping function, the Deebot Neo can provide an efficient robotic clean.
- Mopping mode is equipped with sensors to automatically switch off mopping when required, for example when the Deebot Neo detects carpet.
- App connectivity allows you to schedule cleaning sessions, and view the progress of the robovac in real-time.
- An automatic charging function means the robot vacuum takes itself to the charging dock to recharge, when in need of a power boost.
Category | Robot Vacuum Cleaners |
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Price (RRP) | $799 |
Features | Mopping Function |
Extra Information
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Hi Buckley,
We appreciate your review of the DEEBOT NEO.
... Read more Please find the link to the DEEBOT NEO here: https://www.ecovacs.com/au/deebot-robotic-vacuum-cleaner/DEEBOT-NEO Hope this helps, The ECOVACS Team