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Reviews

1.2

51 reviews
5
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3
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Nuisance calls all day

published

I'm sick of energywatch pestering me. I have had 8 calls I one day and have told them to get lost and stop calling me.

Tuffsy

TuffsyNowra

Idiots keep calling

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I used the energy watch comparison to check that my new energy contract was good before the cooling off period. I did not give them my mobile number but gave them my landline which is only used for a broadband connection. I have call number display so I can see that they are the only number that calls me. Every day, two or three times a day they ring me. I changed my answering machine message to say "Hello Energy Watch, this is John ...., I got what I needed from your website so please don't call again." But they keep calling! I am now having my land line and internet disconnected. Thank you Energy Watch for disturbing a person with Autism Spectrum Disorder. Maybe a good lawyer can get me some compensation.

rastas472

rastas472Murwillumbah

  • 9 reviews
  • 18 likes

Energy Watch is a joke

published

My change over of Power Supplier never happened even though I received a confirmation Email from Energy Watch saying it would (now 3 Months down the track). They haven't responded to Emails, and don't return calls Whatever you do 'STAY AWAY' from these idiots!

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Incorrect advise

published
Vince H

Vince HSydney

Very smooth and sly!!

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Fast talking and not to be trusted!! I joined Mojo Energy on the recommendation of Energy Watch but found that the appropriate paperwork had not been completed.

All in all just a quick sale with no care.

Too many Saffas in the call centre

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I'm not sure where this call centre is based but there were a lot of saffas answering the phone although not rude just annoying they keep calling when I'm not interested.

The Real EnergyWatch?

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The Google result indicated Energy Watch was a site where I could compare Suppliers. I completed the Check. Decided not to change. Then received a call from an Energy watch Representative. I asked [name removed] (rep) why he was calling, and he responded with "Just following up". Huh? (I missed that bit when I clicked o.k.) I informed him that I had checked the Comparison and would be staying where we were. I then hung up. He rings back. When I asked him for his full name and reminded him that I had politely told him "Not interested" He hung up. A call to Energy watch asks me if I am a Business Customer or a Private one????? Are they a comparison site, or nothing more than a Supplier with a dodgy name?.

Young man ignored my billing request

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Checked out energy watch and was called by one of their people i told the person i didn't have internet banking and requested a paper bill each quarter mentioned this on more than 2 occasions but he still set me up for email internet banking lucky i checked my emails and there was my bill rang supplyer and they confirmed i was not set up for paper billing.

Unprofessional and full of lies / tricks.

published

Don't even bother going through this company.

1) Totally unprofessional sales team, speaking at 100km/h and kept cutting you off
2) They lie and try to put words in you mouth trying to get you to agree to their suggested plans
3) When questioned, answers kept changing and and nothing seems quite right
4) Very pushy and try every trick in the book to try and get you to agree on the switch / plan even after you've said no many times over.

You're better off on going direct to the big boys and leave these dodgy company to their own.

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Nicky

NickyGreater Melbourne (Outer), VIC

Absolute lies!

published
Sam

SamSouthwest, VIC

  • 25 reviews
  • 19 likes

Spam

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Just wanted to get a quote and have a think, they called almost as soon as I clicked the next button I said I couldn't talk at work as I have to be on the work phone said I would look at the info and let them know. Within an hour I have had 5 calls from the same number. I rejected all of them and have now blocked the number.

If someone says don't call at work and let me think about it, don't spam them.

Misleading information given to me just so they to get a Commission for themselves

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HONEST REVIEW

HONEST REVIEWMELBOURNE

  • 7 reviews
  • 1 like

DIS-HONEST AND MISLEADING

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Energy watch stuffs you up completely. They only recommend the retailers they have been sponsored by. Suggested me changing my gas with AGL and power with power direct. Its like having one foot in one place and another food in another place; lots of hassle and complete mess. The rates after you are signed up is different to the rates they give you over the phone when they try and sign you up.

Energy watch said they will do all the transfer, everything, hassle free, but nothing was done except sending my details to the retailer. I had to make several calls to fix everything up.

NOT HAPPY WITH ENERGY WATCH.

Leo_34

Leo_34Melbourne

  • 13 reviews
  • 7 likes

Dodgy business

published

They will call you ask if you need power and gas on your property. Next step is to find you the best provider in your region (they will obviously say that the sponsored provider is the best), then they will send you an email, however, they will ask you for your Medicare or Driver's License number so they can make the contract under your name, instead of sending you an email with the best quotes. Very dodgy

So rude

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Received a call from Mark from Energy watch. Once I said I had decided on a supplier just hung up in my ear. Would not use this company

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O.M.G. So bad!!

published

Do yourself a favour and DO NOT use these guys. They managed to stuff up everything!! Told me they had arranged my electricity with Energy Australia (who, when I called to see why they hadn't connected my electricity, had never heard of me!). It was one error after another. Never again. I wished I'd reviewed them first. If I'd just called Energy Australia direct, I would have been fine!

no discount

no discountMelbourne

  • 18 reviews

Energy Watch Changed my power supply from Energy Australia to Power Direct without my approval

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2 comments
no discount
no discount

Happy to see nothing has changed at energy watch as at 19-10-2016.How are they still operating?

no discount
no discount

Who watches energy watch!!!!!! seems like no one.....................

Robyn / Neill Richards

Robyn / Neill RichardsNewcastle NSW

  • 3 reviews
  • 5 likes

Less than one star. Not what it's cracked up to be.

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Was told with some enthusiasm the new provider would charge $170.00 per quarter compared with $320.00 being paid. Received first full account and it was exactly that same as previous provider. Don't fall for the nonsense.

Go direct to the company

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I haggled and got best deal from Energy Watch for electricity. They did come up with an offer of 18% discount on current rates that I was paying. Rang my company direct, got 22%. Go direct IMO.

Chris

ChrisCentral Highlands and Goldfields, VIC

Be very cautious indeed!

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I have solar panels so my power consumption and costs differs greatly between seasons. They deliberately tried to manipulate these figures to suit their preferred provider. Worse still I thought they were simply advising on a suggested alternative and would be e-mailing me more comparison details only to find out with the reordered message they were trying to sign me up. Fortunately I was able to decline and make clear I would not be making any decision without more information. Very unimpressed. The feeling was I was dealing with real sharks.

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