Epson WorkForce WF-3620

I have now owned this printer for just on three years. Throughout ownership it has performed very poorly. Specifically, no matter how often the printing heads are cleaned that machine does not print cleanly (leaving multiple blurred lines of print). Second, when scanning a multiple page document the printer always jamms on the second page as it is fed into the printer. Thus today the printer goes to the tip & I will purchase a different brand.

Have had this printer for one month, and has already broken!! I bought it home and it would not connect to the wifi, just kept coming up with error, it then used an entire ink cartridge printer multiple copies of things when I only asked for one copy! Then when I was printing something it took up all the paper in the tray, instead of just one piece of paper and now its very jammed and I can not un-jam it and it will not work at all. I have contacted support but unfortunately they were unhelpful. Am not going to have to go out and buy a new printer.

Since purchasing the printer for less than 2 years ago it will refuse to print (saying not connected) although the main menu show as connected and green light. Loose memory of toner and indicate it is empty although still full. Sometimes reinstalling the software will allow it to work. My brother in Europe has the same printer and the same problems. Spoke to Epson who said it is a hardware problem and need to be repaired, which will have an inspection fee of $110

The ink frequently runs out, and if it is low on any color it will prevent you from printing in Black and White - even with plenty of black ink. I have used Epson printers for years, and I was always pleased with their performance and reliability, but the WF-3620 is an absolute piece of trash. Do yourself a favor, stay far away from this printer!

Fitted a new Epson XL black cartridge to the printer and immediately got the 0x97 error which none of the suggested fixes could solve. Disappointed with Epson on this occasion and I have been a long time purchaser of Epson printers in the past. Looking at a new printer as this Epson can't be fixed as whilst the 0x97 has gone the printer won't print.

I bought this printer specifically because I wanted to print out quality photos. This does a terrible job! Washed out colors and the ink barely lasts a few weeks and is very expensive. SO disappointed! Printing my photos at Costco and Shutterfly and spending the extra money. Don't purchase, if you're considering!

Print quality ? - poor
Refill prices? - Over the top
I use quality paper but the Printer uses it as a sponge!
EPSOM advises using 2XL Cartridges as ink will last longer! Please program this into your product as I am lucky to get 10 copies before M & Y run out on Plain Paper Normal print setting.
Priced at over $100 for a complete package or $29 - $32 single cartridges, I've had more ink replacements than hot meals.
Very disappointing.

i have enough experience with Epson printers. They only accepts genuine cartridges which HIGHLY expensive. Mine failed exactly just after the warranty period. The printing quality is terrible. It shatters ink every where on paper. So my opinion is to stay away from Epson. The scanner is working ok, but once the printing fails, the printer has to go to bin.

I am onto my second WF-3620 printer. I had to replace the first one because of poor printing (smudging over the page). Luckily it was still under warranty (so I thought). Now onto my second printer and it is doing the same thing and it's not even a year old. What a waste of money and my time. I have replaced all the cartridges at great expense a few times. I also hate the scanning interface. It's slow and cumbersome, and at times doesn't do what it's meant to do.
Verdict - I will never ever by another Epson printer again.

I have had two WF3620s, one as an original purchase, and another warranty replacement. Neither worked successfully and require a lot of print head cleaning to get reasonable results. Sometimes a head clean before every job. Paper feeding is OK although my printer balks at 220 gsm high quality photo paper.
It gets one star because about all it does is spread ink on to the paper. Not necessarily in high quality.

this got good reviews but I cant agree. already had it replaced once and have had to call technical support on numerous occasions. cant work out how to print photos. the instruction manual doesn't even tell me how to load the photo paper. Im no computer wizard but Ive had printers before that were easy to use. will be advertising this on gumtree soon. will never buy another Epson.

December 16th 2017 Update: update on last review

this is hopeless. had to reset printer again for about the 6th time in 12 months. now for some reason it wont print .AGAIN. another reset. then it will be another and another. definitely buying a new printer but then have to go through set up and hope its a good one.

Print quality is average but has 2 major flaws:
1. doesn't print anything that is light coloured very well, becomes unreadable
2. every time you come off network with device, like a laptop, you are likely to have to reinstall, remove modems and so on as the thing wont show up as online.

Was recommended at the store, clearly they are being paid off by these crooks.

Print quality was very good for a while, then deteriorated and never recovered despite just a week ago replacing all ink cartridges ($164). I've done the clean heads and alignment procedures numerous times with no improvement. This is the 2nd Epson of the same model and it is less than a year old. It now won't print anything and displays the error code: 0x97 despite numerous restarts. Seems Epson reliability is short lived - I won't be buying another Epson. I'm not interested in warranty etc - I just want a printer that gives no trouble.

Printed decent quality until the starter ink ran out, then purchased new full Epson cartridges, including the large black.
Never could get it to print again, mad I wasted nearly enough dollars on the ink to have just bought a new printer.
When I took it to the local dump, the recycling bin for printers had several fairly new looking Epson workforces, what a surprise! That at least made me feel I wasn't throwing away a fixable printer.

Cheap & nasty, so don't expect anything great. Printing quality is average, constantly gets jammed, pulls additional sheets out with each printed sheet. Cartridges often don't get recognised - regardless of whether they are genuine Epson or compatible cartridges, hence need to reinstall them often. Overall, a big nuisance of a printer.

I have used Epson products before and have been happy until now. I expected the WF-3620 to be better than the last comparative model but the color photo printing is horrible. There is no excuse for it. I though maybe the setting weren't right but I tried everything. Thankfully this was not expensive so it's now going into the garbage.