Ergobaby Four Position 360 Questions & Answers

Hi, both my baby and I love this product. I’m 152cm and am a size 12 and I feel as though it fits us fine. Maybe consider going and trying one on before you purchase - that’s what I did.

Hi Sarah, are you folding down the bit at the front? You know, the section that supports his neck when he is sleeping whilst facing you? That’s the only thing I can think of - I recommend you take a peek at the ergo baby videos, they helped me heaps when I was starting out too.

Hi, thank you for responding! yes we have folded it down, I looked on the website and the models have some of their mouths slightly covered too. He might just need to get a bit bigger. Thanks you!

Hi. I don’t have the Omni model, my carrier is the regular 360 and it has buttons instead of sliders. You’d best contact ergobaby for further support and advice.

Thanks, yes I took it back to Baby Bunting and they phoned Ergobaby for me and left my details with them. Juat waiting for someone to phone me.
I'm pretty sure it's faulty as one of the sliders seems to lock in but the other one doesn't. Perhaps they should have stuck with the old design - sliders may be a bit easier than buttons but not sure how well the sliders will last (especially if one of them is loose from new!)

It states 15 kg in the manual

HI Danakkk,

I have the same problem with my navy blue one. Its also only a year old but is significantly faded for something I only use now and then. May I ask if yours was it covered under warranty?

Hi Sam, I tried twice with my daughter who was about 8weeks at the time and part of her face where it touched the mesh were red. I was concerned it could irritate her skin with further use plus I found the mesh version quite bulky. So I returned this one and got the 360 OMNI in cool gray, which I found better for both of us.
If you are looking at something with cooling options try JPMB(jo Porte mon Bebe) it was voted #1 along side Ergo with JPMB getting Gold award and Ergo getting Silver! Jpmb is a French made and looks to be brilliant but I couldn’t wait buying it from Europe and getting delivered as my daughter was getting too heavy on Caboo so I went for Ergo(my second ergo buy) although I very much wanted the jpmb for Australian weather. Good luck!

I would not buy it as I am sure your son will walk soon. What you could do is going into a baby shop and see how you feel with it. According to the manufacturer, the carrier can be used until 4 yrs old /33ibs but personally, as soon as my child walks ok, I will stop using it as it feels quite heavy on my lower back if I wear it for longer than 1 hr.

Hi Maria,
I agree with Roxaria. My son is 9 months now and sometimes tries to get of the carrier since last few weeks. But every kid is different. Try it in the store and may be walk around for sometime before you decide if you really need it. Hopefully he starts walking soon. All the best!

Thank you for your response, the Omni doesn't appear to have a mesh/extra breathable version though and I have a baby that runs hot and gets sweaty, plus summer is coming up. I ended up getting the 360 Cool Air and a custom detachable pouch on Etsy which works well for us! :)

Hi Nora,
Sorry I cant help you, as I never used it when my baby was newborn. I've always used it without the infant insert wheb he was few months old. Sorry.

it is very long,it is design to fit anyone I would say. should'nt be a problem. double check with store staff when you're buying it tho.

Not sure how long it is. The shop I got it from let me wear it round the store to get a feel for it, so you can probably do that too.

Hi Deb,
Thank you for your enquiry regarding our award winning Ergobaby carriers. The Ergobaby 360 features an adjustable Velcro waistband designed to effectively transfer your baby's weight efficiently for longer comfort and greater back support. The aim is to be able to evenly distribute babies weight across your hips and shoulders. The Ergobaby 360 is a 4 position carrier, although wearers will always find that inward leaning positions (front inward, hip, back) will be most comfortable.
Considering your back, knee and pelvic issues we would recommend seeking professional medical advice before you use our Ergobaby carriers as only your qualified doctor or physician are able to give correct recommendations based upon your specific health issues.
Before purchasing why not visit your local Ergobaby approved retailer who will be pleased to be able to help you try one of our carriers before making a purchase. Details on approved retailers can be found here: http://www.ergobaby.com.au/authorised-retailers/
Do not hesitate to contact Babes in Arms should you require any further information.

Congratulations Deb! I have had lower back issues forever & I find the ergo 360 is perfect to position however it is comfortable for you to carry a baby in (a bit higher or lower on your hips, making sure you stick to the baby wearing safety guidelines of course). My daughter is now 1 & a good 13kg & I find now it's more comfortable for me to carry her on my back now but up until she hit the 11kg mark she was very comfortable on my front or on my side. The only other thing I would suggest is finding a baby wearing expert in your area....yes they do exist! & trying on a few carriers to see which suits you. Good luck & all the best for your new arrival!

It hasn't with my two kids. Also, look at the reviews and online videos on Youtube.You will read the reviews and ask the people in the baby shop for their best carriers.

Hi Nizo, I live in QLD (Brisbane) as well and used the 360 throughout summer with no problem. Bub does get a bit sweaty but that's partly to do with the fact that on those hot summer days I start sweating the moment I leave the house, especially with a 10kg baby strapped to me, and my body heat naturally passes onto bub! Also on those horrible humid and hot days I try to stay indoors, so it really hasn't been a problem for me. I used it in Singapore for a week, and the heat and humidity there is even more intense. Bub didn't overheat, and I just dressed him in nappies and a singlet. The infant insert might make things a bit hotter though, if your little one is going to be using the insert during the hottest months. You could get the Performance insert, which is made from mesh. Ergobaby also make a mesh version (Ventus) that's similar to the 360, maybe you could give that a try if you're really worried about the heat?

Hi ... I did find it hot as he was very small in the hot months and we used an insert. I think i was hotter than him though, he didn't seem phased at all.

Thanks for replying. I thought about the Performance Ventus, but I could not find any reviews. I also physically inspected the 360 and it's definitely thicker than the original Ergo. Also that velcro strap is annoying, so I have officially become stupefied by baby carriers...

I have tried both and would have to say that the original Ergo is by far the best!! The waist band on the new 360 is different.. It's not as thick and supportive. The 360 one is thinner, doesn't sit on hips well, is Velcro and it rides up when I wear it and doesn't actually provide any support compared to the original... I love the original it's so comfy to wear... The 360 is difficult to get on too as the band rides up when your trying to clasp the back strap and it puts pressure on shoulders... I'm very dissapointed in the 360 and its a real shame. I wouldn't recommend it... Stick with the original.

I've tried both performance and 360. The 360 is excellent in comfort,support and better padded but hotter than mesh in performance. However it's still lovely soft cotton. Downside is 15kg weight limit whereas performance is 20kg. The performance mesh is great for hot climate or sports but the strap and neck collar is very narrow around baby face, although my baby's head is tall enough to be above the strap. Depends on baby mind is claustrophobic and cried. Performance is not so well padded. I personally love the performance for the hot tropics but wished they made it more open around baby's neck or with options to fold down.also front facing would make it excellent! The waist strap on both are great in distributing weight. Hardly feel baby's weight.

Hi Kimmy! I was in the same boat with all the Brisbane shops out of stock. I got mine from ababy.com.au (http://ababy.com.au/product-category/slings-carriers/) - it's listed as one of the online retailers, and at $199 is one of the cheaper online options. I just checked, and it's still in stock. Took 2 days to arrive by courier. Hope this helps!