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Reviews

1.6

7 reviews
5
(0)
4
(0)
3
(2)
2
(0)
1
(5)
  • Build Quality
    2.3 (4)
  • Value for Money
    1.8 (4)
  • Ease of Use
    2.3 (4)
  • Cleaning & Maintenance
    2.5 (4)
  • Product is used
  • Safety
    2.3 (4)
  • Preheating Speed
    2.5 (4)
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John I.

John I.Wide Bay-Burnett, QLD

One let down on our EGE9TS

published

Purchased in August 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Safety
Value for Money
Preheating Speed
Product is used Daily
See all answers
adele s.

adele s.Central Highlands and Goldfields, VIC

Burner not working

published

Front burner never stayed on the day it was installed, still waiting 4 weeks later for someone to look at it, not one of the burners will burn low to simmer, never been so disappointed ever in a product, company not doing anything very disappointed in them also

Purchased in June 2021 at Harvey Norman for A$1,600.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Safety
Value for Money
Preheating Speed
Product is used Daily
See all answers
1 comment
Euromaid
Mitch H.Euromaid

HI Adele,

sorry to hear..can you please send us a message with your contact details so we can assist



Don’t waste your time or money

published

Bought this model from Harvey Norman two years ago & had the glass on oven door shatter, loose oven door, gas burners not working or uneven flow. Last straw was when inside oven glass shattered, oven door still loose. Print from controls came off with cleaning also. Bought extended warranty, thank goodness! In store credit & replacing with better brand.

Purchased in February 2021 at Harvey Norman.

Build Quality
Ease of Use
Cleaning & Maintenance
Safety
Value for Money
Preheating Speed
Product is used Daily
See all answers
Freestanding Ovens

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So many issues after a few months

published

We have only had the oven for a few months and purchased from Harvey Norman, as was recommended by the salesperson.
After second time cleaning the numbers and writing near the dials all started coming off, and every time you clean they wipe clean off. There is no way of telling what temperature you are putting the oven on or the setting.
The rubber seal surrounding the inside of the oven also started to come away and is now almost completely off, which I presume is releasing heat while the oven is on.
After turning the oven off the cool down fab stays on for about an hour, not sure if this is normal.
Not very happy that this happens after paying good money and after only a few months. Wouldn’t be recommending this product.

Date PurchasedNov 2017
1 comment
Euromaid
Ruben R.Euromaid
helpme

helpmeSydney, NSW

  • 2 reviews
  • Verified purchase

What a Lemon

published

Purchased in February 2021 at Harvey Norman for A$1,500.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Safety
Value for Money
Preheating Speed
Product is used Daily
See all answers
1 comment
Euromaid
Ruben R.Euromaid

So sorry to hear that this has been your experience. Can you please respond to our private message with your contact information. Thank you.

Rose Granadz

Rose GranadzSydney

  • 3 reviews
  • 3 likes

Cheap Replica of the Original EGE9TS

published
Date PurchasedApr 2018
1 comment
Euromaid
Ruben R.Euromaid

2nd oven now and still got issues with fan and cooling down time

published
Date PurchasedFeb 2017
3 comments
Euromaid
Ruben R.Euromaid
Monique
Monique

He my ph is 0746988208

Euromaid
Ruben R.Euromaid

Thank you. We will be in touch.

Questions & Answers

Sandra

Sandraasked

How long before oven fans turn off after use

1 answer
Euromaid
Rachel A.Euromaid

Hi Sandra, Thank you for reaching out to Euromaid, Please contact our customer care team on 1800 444 357 with the model number of your appliance and they will be able to assist you further. Alternatively you can email us at [email protected]

Glen

Glenasked

Our small burner will not simmer how do we turn down to low. We use cast iron cookware and it boils anything on the lowest setting
Thanks

1 answer
Euromaid
Rachel A.Euromaid

Hi Glen, Thank you for reaching out to Euromaid, Please contact our customer care team on 1800 444 357 with the model number of your appliance and they will be able to assist you further. Alternatively you can email us at [email protected]

Ashley S.

Ashley S.asked

Oven light won’t turn off on euromaid ege9ts/ge9ss f96 series

1 answer
Euromaid
Rachel A.Euromaid

Hi Ashley, Thank you for reaching out to Euromaid,, Please contact our customer care team on 1800 444 357 with the model number of your oven and they will be able to assist you further. Alternatively you can email us at [email protected]

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