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John I.Wide Bay-Burnett, QLD
One let down on our EGE9TS
Our stovetop cooks perfectly, the nobs do only limit the gas from full noise to low in the last bit of turn you have before full low, but we worked this out straight away and it isn’t a problem for us.
The fan forced oven and grill works fantastically and cooks food well.
There is one massive let down that has truly beat me though. The Turnspit assembly is terribly designed. The way the gears are set up, they can’t even turn a 500 gram perfectly balanced piece of pork without breaking. After 3 unsuccessful attempts with trying to have the sit...Read more
uation rectified that started 2 months after I got the oven, including 3 visits from the serviceman and a new turnspit assembly, I have given up and unfortunately never had a turnspit roast from this oven in the 2 years I’ve had it and am super disappointed about it. It was the biggest selling point for me and has cost me a lot of time and effort trying to get my oven to produce a turnspit roast. Overall, great oven and cooktop, just don’t talk to me about the turnspit... Thanks!Purchased in August 2021.
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adele s.Central Highlands and Goldfields, VIC
Burner not working
Front burner never stayed on the day it was installed, still waiting 4 weeks later for someone to look at it, not one of the burners will burn low to simmer, never been so disappointed ever in a product, company not doing anything very disappointed in them also
Purchased in June 2021 at Harvey Norman for A$1,600.00.
1 comment
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Don’t waste your time or money
Bought this model from Harvey Norman two years ago & had the glass on oven door shatter, loose oven door, gas burners not working or uneven flow. Last straw was when inside oven glass shattered, oven door still loose. Print from controls came off with cleaning also. Bought extended warranty, thank goodness! In store credit & replacing with better brand.
Purchased in February 2021 at Harvey Norman.
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Find out how Euromaid EGE9TS compares to other Freestanding Ovens
Know better, choose better.
So many issues after a few months
We have only had the oven for a few months and purchased from Harvey Norman, as was recommended by the salesperson.
After second time cleaning the numbers and writing near the dials all started coming off, and every time you clean they wipe clean off. There is no way of telling what temperature you are putting the oven on or the setting.
The rubber seal surrounding the inside of the oven also started to come away and is now almost completely off, which I presume is releasing heat while the oven is on.
After turning the oven off the cool down fab stays on for about an hour, not sure if this is normal.
Not very happy that this happens after paying good money and after only a few months. Wouldn’t be recommending this product.
1 comment
Ruben R.Euromaid
Hi Tania,
So sorry that this has been your experience. We have sent you a private message so we can discuss further.... Read more
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helpmeSydney, NSW
- 2 reviews
- Verified purchase
What a Lemon
*****Updated***** 22nd February 2022
I purchased the Euromaid EGE9TS appliance on 4th February 2018 from Harvey Norman. Since then we are now waiting for our 6th replacement within 1 year to be delivered and I’m not at all convinced the issues will ever be resolved.
Here is a history of what has occurred.
Our first upright cooker was faulty, as the oven would not turn off unless it was pulled out and switched off at the power point wall socket.
Within a week our 2nd upright cooker was delivered however it was so badly damaged (not from delivery as the box was un damaged) even the stainless steel backing plate (protected in a box by foam) was warped.
...Read more
Purchased in February 2021 at Harvey Norman for A$1,500.00.
1 comment
Ruben R.Euromaid
So sorry to hear that this has been your experience. Can you please respond to our private message with your contact information. Thank you.
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Rose GranadzSydney
- 3 reviews
- 3 likes
Cheap Replica of the Original EGE9TS
This review is based on the Warranty replacement cooker that I received and previously Positively reviewed original Model.
I was offered this oven as a Warranty Replacement after waiting three months on a simple part. This replacement was apparently an Upgraded model however it most definitely is not!
Same model number completely different quality oven. The heat escapes from the top of the oven door making it very uncomfortable to use the cooktop at the same time.
I can feel the difference in quality, the overall appearance looks si...Read more
milar but definitely not the same oven that I had. I've had the oven for two days and already noticed issues. The oven stays on even when turned off. I had to fiddle with the dials turning it on and off a few times before it would actually turn off. Total lemon! Dont waste your money!1 comment
Ruben R.Euromaid
Hey Rose,
Sorry to hear you are not happy with your new appliance.... Read more
Do you mind please sending us a private message with your contact information so that we can get in touch to discuss your concerns? Thank you.Similar opinion? Write a review on ieatwords.com.au!
2nd oven now and still got issues with fan and cooling down time
I previously had the dual fuel euromaid oven of which i had no issue sfor 10 years went and purchased a new one from Harvey Norman Toowoomba a Euromaid EGE9TS/GE9SS - the first one had a huge dent in it and Numbers & writing on dials etc wiped straight off...soo replaced after 5 months of chasing them and f/up - the second one now - too afraid to clean the front after unpacking in case numbers wipe off again - stupid right??? Then used the fan assisted grill last night and had to turn off at mains as it seems the fan and heat wasnt going to tu...Read more
rn off - now tested again early this morning and same but fan did turn off after about 1 hour for 10 minutes of grilling - I would not think that this is normal - opened the door after calling euromaid and after 1 hour of cooling from grilling for 10 mins it is still hot in there or quite warm - but at least the fan turned off...not normal I wouldn't think and hows the power bill go with that??? Not happy at all3 comments
Ruben R.Euromaid
Hey Monique,
Do you mind direct messaging us your contact information so that we can get in touch to discuss your concerns?... Read more
Thanks.He my ph is 0746988208
Ruben R.Euromaid
Thank you. We will be in touch.
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Questions & Answers
Sandraasked
How long before oven fans turn off after use
1 answer
Rachel A.Euromaid
Hi Sandra, Thank you for reaching out to Euromaid, Please contact our customer care team on 1800 444 357 with the model number of your appliance and they will be able to assist you further. Alternatively you can email us at [email protected]
Glenasked
Our small burner will not simmer how do we turn down to low. We use cast iron cookware and it boils anything on the lowest setting
Thanks
1 answer
Rachel A.Euromaid
Hi Glen, Thank you for reaching out to Euromaid, Please contact our customer care team on 1800 444 357 with the model number of your appliance and they will be able to assist you further. Alternatively you can email us at [email protected]
Ashley S.asked
Oven light won’t turn off on euromaid ege9ts/ge9ss f96 series
1 answer
Rachel A.Euromaid
Hi Ashley, Thank you for reaching out to Euromaid,, Please contact our customer care team on 1800 444 357 with the model number of your oven and they will be able to assist you further. Alternatively you can email us at [email protected]
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Mitch H.Euromaid
HI Adele,
sorry to hear..can you please send us a message with your contact details so we can assist