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John GlennsonCragieburn
- 5 reviews
Not the best oven out there
The Euromaid GG90s design is what I would call looks over design. I am quite disappointed by the cooking efficiency of the oven, with frequent burns on my cakes and pastries. I also find the knobs difficult to use, with it having an overly complicated system for each area to cook. I would not recommend this oven to others, even if it were on Sale!
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Difficult to use, knobs keep falling off!
This product is incredibly frustrating. The knobs constantly fall off and if the oven is not turned on correctly, it doesn't pre-heat. It also cooks unevenly - anything at the back burns and the front doesn't even brown properly. Since purchasing this I am very disappointed with the quality. Our research was extensive and we were assured that this product was of good quality for the price we paid. After 4 years, we are now thinking it might be time to replace our oven.
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KarenAU
- 2 reviews
- 4 likes
Oven has never worked properly
Burns almost everything, even on the lowest setting. There does not seem to be any regulation, burns cakes, scones etc. Have tried to discuss with Euromaid but they keep insisting it was the gas fitters fault, but other similar reviews would indicate not. Frustrating beyond belief. I notice it is now discontinued which may suggest something.
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BobGippsland, VIC
- 6 reviews
- GG90SNG
- Verified purchase
Its a beauty
We purchased this from Harvey Norman about 6 months ago, give or take.
I will be honest, didn't look at any reviews, but, given we only wanted a natural gas 90cm oven as well as only having a certain amount to spend, this was it. Overall it has so far been great, no issues cooking home made fruit cakes(three at a time) and scones plus plus, perfect. I have worked out the settings after checking google, fairly easy. The only real downside for us is that when you light the oven it is difficult to see the gas flame especially during the day. (Rarely bake at night) The top plates, the three of them show signs of rust within a short space of time.
Cheers
Bob
1 comment
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Disappointing to say the least
Very disappointed with the GG90S. Purchased November 2016. We are on gas. (LP not NG) and at point of sale were told this oven once it gets to required temp shuts off and reignites. It doesn't do this. The oven once ignited goes from cold to red hot with no in between.To hot for paves and cakes. Oven does not regulate temp at all. This seems to be the case with the hot plates as well. Can not regulate heat. Jets were changed on installation.
4 comments
Ruben R.Euromaid
Hi Ray,
Thanks for taking the time to raise your concerns with us.... Read more
Whilst we cannot speak to what you were told at point of sale, in regards to your other concerns, it is possible that the working pressure is incorrect or the minimum rate has not been adjusted correctly (by the installing technician). In reference to the operation of the oven, the flame does not shut off at set temperature – it reduces to minimum rate. If this isn’t adjusted correctly, the temperature in the oven will continue to rise Please get in touch with us if you would like a technician to attend and investigate further - 1800 444 357 Thank you.Hi. Thank you for your comments.
We have forwarded all the relavant imformation to the person below. Name address contact number and included proof of purchase and date of purchase but as yet have heard nothing.
Kellie Spencer... Read more
Hi. After sending all the relevant information through to Euromaid on the 28/03/17 we are still waiting for them to contact us about sending a technician out . Maybe its in the to hard basket now? We ... Read more
did supply all that you asked for :). Very pour customer service Euromaid.Similar opinion? Write a review on ieatwords.com.au!
TeresaAU
Need extra parts.
We have just purchased the oven and can't wait to use it properly. Just wondering though what is the smaller tray for as it doesn't fit in the 90cm wide oven also I am wondeeing where do I get another wire oven rack from as the two that came with oven is not enough need at least one more.
1 comment
Ruben R.Euromaid
Hi Teresa, please contact our spare parts division for assistance on these parts. email [email protected] or alternatively call 1800 444 357.
Many thanks for your feedback
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KevoFrankston
Scrap metal
We purchased this oven in June last year. The gas burners won't stay lit, you can't regulate their heat. The oven won't stay on for longer than 10 minutes. My 2 year old sold pulled out the plastic control knobs for the timer/clock they are now lost. The oven cooks unevenly. Overall this oven is the biggest waste of money absolute rubbish
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MaryWa
Control Knobs
Enjoy the cook top, roomy and great for using a number of pans. Oven gets very hot to touch, not particularly safe for younger children. Knobs keep coming off. Today the timer knob has come off and unable to get it to stay on. Would appreciate pictures or diagram of how to fix. Thanks
1 comment
Ruben R.Euromaid
Hey Mary,
We have sent you a direct message.... Read more
Thanks.Similar opinion? Write a review on ieatwords.com.au!
Disappointing
Very unhappy with the euromaiid GG90S, had it repaired once already, purchased in 2014. The burners wouldn't light and the repair man said it was often a problem with these ovens. Now, of yesterday, the oven wont stay lit. Am seriously thinking of buying a different brand oven. Have to book a repair again today. And of course it won't be under warranty. So disappointed with this product especially when the sales assistant raved about it when I was purchasing.
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Find out how Euromaid GG90S compares to other Freestanding Ovens
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- GG90SLP
- Verified purchase
wish i had never purchased this oven..worst oven out there
We purchased this oven after being told by the shop assistant that it was the best one out there, well weren't we in for a rude surprise. We also got talked into the extended warranty, which is useless. We have always had trouble with the stove top lighting and you cant regulate the heat. The oven has always cooked un even because it doesnt regulate properly. Our oven wont even light now, we have been getting fobbed off by euromaid for weeks now it stopped working at the end of July and we have just be told that our part wont arrive until maybe the 17th of october. So we are stuck with an oven that wont work . If looking to buy an oven i would not recommend this make, it is very dissapointing.
2 comments
Ruben R.Euromaid
Hi Karen,
Sorry to hear of your experience. Please send us a private message with your contact information and we will be in touch asap.... Read more
Thanks!Hi how do i private message you?
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- GG90SLP
- Verified purchase
So far so good
We upgraded our 54cm Chef to the GG90S. And I am in love! I am trying to source an extra wire rack. And I am trying to work out what the smaller tray (with rack) are for? But so far so good. A HUGE improvement on my (almost dead) Chef.
1 comment
Ruben R.Euromaid
Hey Rhonda!
Thanks for the comment and welcome to the team ;) ... Read more
If you can direct message us your contact information we will get in touch regarding the additional rack. Chat to you soon.Similar opinion? Write a review on ieatwords.com.au!
Robyn RSydney
- 4 reviews
- 3 likes
oven came with the house
This oven was installed in the house when we bought it and despite upgrading the dishwasher, washing machine and dryer to Miele we decided to give it a go and I'm really glad we did. I love the spacious cook top which can fit lots of pans and gets nice and hot (take note Wolf) and I've baked cakes and roasts in the oven with no issues. In fact it browns particularly well I think. I took off all the knobs to give them a good wash and they went back on easily and accurately. The oven timer gives two options; either select the time and it counts d...Read more
own then switches the heat off automatically or for continuous heat. I prefer continuous heat and bought a magnetic timer that sticks on the front with the added benefit of being able to take it with me if I'm out of the kitchen. They previous owners hadn't left an operating manual but I downloaded one without a problem. This oven would be approximately 4 years and I like it.1 comment
Ruben R.Euromaid
Hi Robyn, thanks for your feedback. its great to hear that you are enjoying the oven.
Thanks again.
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Not happy
The knobs are falling off. It's difficult to turn the gas on, the igniter doesn't work most of the time. It's hard to clean. The oven is very hot and unusable during the summer. One side of the oven bakes well, the other side burns. I do not recommend this product.
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works very well
After reading reviews on this site, the wind was well and truly up my sails, but for a number of reasons, I bought this oven. A bit miffed by the absence of an oven thermo light (that goes out when you get to t he temp), but as I had an oven themometre from my last oven which was broken, I was able to test the control on the temp setting and it is perfect. (And this system is better than an inbuilt one for accuracy as it is independent of the oven). Found the americanization of the oven controls to "Gas Mark 1- 8" a bit mind blowing but even a...Read more
fter one week, Mark 5 is 180. (You get a scale for reference) No probem with the lack of fan. Even cooking of every cake and roast veg I've already done. In short a very good oven for the money. Gas jets on cook top work very well and hot and temp variation is great. I am very pleased with this purchase. I just had to write and put some perspective into the reviews of this product.1 comment
Ruben R.Euromaid
Hi Shello, thank you for much for your feedback, we hope you continue to enjoy cooking!
Thanks
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No thermostatic control
I nearly bought one of these and glad I didnt as on closer inspection, after reading these reviews (thank you all ) I changed my mind. The griller is the burner at top of oven cavity and only has a gradual gas control vale like a normal stove top burner. Hence, all the heat is at the top and no thermostatic control like a proper oven has. There isnt even a fan to circulate the heat which may have helped. Back to the search, dammit.....
2 comments
EuromaidEuromaid
Hi Iain,
Thanks for the comment. ... Read more
Gas grills will not be fan forced, this is not unique to our brand. Regarding thermostatic control, the grill does not have thermostatic control, it has a variable heat setting that adjusts the flow of gas to the grill burner Best of luck in your search : ) Euromaid Customer CareYEAH,,, do you get the feeling I'm being fobbed off or bluffed everyone?????
Grills are not fan forced, they rely on radiant heat. Ovens, gas or electric ARE often fan forced to more evenly distribu... Read more
te the heat., but the only burner in THIS unit, in the oven cavity is the grill, which is at the top, so unless you turn the unit upside down all the heat in oven is up top. Heat rises so the top of your cake,roast, baked potatoes wet boots are going to get burnt on top and raw at bottom.Similar opinion? Write a review on ieatwords.com.au!
Find out how Euromaid GG90S compares to other Freestanding Ovens
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Doreen RoneyBoyanup
Disappointed
so disappointed with this stove, oven is hopeless, burns cakes, no temp gage in oven, two burners on stove don't work and the middle burner takes ages to light, just not happy. The stove looks good but that is the only thing going for it, if I win lotto I will buy a new stove but not this brand
1 comment
EuromaidEuromaid
Hi Doreen,
Its concerning to hear you are experiencing difficulty with your purchase. ... Read more
We would like to get in touch and discuss this with you. Can you please direct message us your contact information? Thank you, Euromaid Customer CareSimilar opinion? Write a review on ieatwords.com.au!
Rita D
- 2 reviews
- 3 likes
Wrong choice of Cooker
Made a mistake buying this oven, we bought this online and should have looked at the other reviews. I'm a chef and the oven with only 1 shelve, we bought another ( not cheap } everything that is cooked below burns because of the gas not being at the back of the stove but under the metal plate, I have to use the one shelve near the top I'm forever checking cakes are not burning. Top burners go out all the time, the oven timer temps have rubbed off, so have to use a oven temp gauge for the temp. Very flimsy exterior bought this because I wanted ...Read more
a gas grill and not electric grill and this was the only make that had this. Now the oven will not light it keeps going out I bet its going to cost a bit to fix can't afford another at this time. very disappointed .1 comment
Still having problems with this Oven, now the oven won't light at all the button to start the oven fell into the works so we had to light manually now this will not light or stay on what a waste of mo... Read more
ney I can't afford to buy another oven last time we had it fixed it cost over $500.00. It just makes me so mad I now have no oven Thanks .Also no one from euromaid left a comment for me very bad customer service.Similar opinion? Write a review on ieatwords.com.au!
Jessica
- 3 reviews
- 13 likes
Terrible oven! Very disappointed in cooking capabilities.
Due to food allergies I cook everything from scratch and am very disappointed in this oven. The cooktops are too high and won't simmer and the oven burns the bottom of food and takes forever to cook right through. My cakes and pavlova flop and I can't get crackling on pork. The dial on the oven is also silly as it doesn't show temperatures. I learnt to cook in a slow combustion stove and then a gas oven and didn't expect these problems. I am now pulling it out and getting a different brand, even though it is only 18 months old.
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bluemoonsouthernphone.coMELBOURNE
- 3 reviews
- 8 likes
Worst oven ever!
I have had the GG90S for almost a year now and i am now ready to replace it. There is no indicator light for when the oven reaches temp, so everything you cook is a guesstimate. 2 of the (plastic) knobs fell off after just 2 months use. The wok burner does not reach a hot enough temp to cook anything, whereas the other burners burn everything and cant be turned down to a slow simmer. The grill has NEVER worked, not even enough to cook toast. You cant actually fit anything thick under the grill as there is very little clearance, making that rac...Read more
k useless. Very flimsy feel and very wobbly on the adjustable legs. After sales service? HA! I have been waiting exactly 12mths for the local service agent to be bothered to turn up. He claims he need the rep from euromaid and that he wont come down this far to the coast for just one oven. Great. I have just paid for a new oven to be installed and cant wait to get this expensive piece of rubbish out of my kitchen! It was a complete waste of money. Look elsewhere. looked good everythingSimilar opinion? Write a review on ieatwords.com.au!
ispreyAU
- 2 reviews
- 2 likes
Nice looking oven, but cooks your house instead of your food!
Upgraded from a 60cm gas cooker, but feeling quite disappointed. Oven looks solid in the picture. However it's made form very thin pressed steel and has a flimsy feel to it (may be you get what you paid for!). The oven is very badly insulated and looses all the heat from both front and rear. Consequently it takes twice as long to cook your food. The so-called double-glazed door has holes along the top, so its not true double-glazing, so it cooks your house! This will be great in winter, I am sure...
Clean design, easy to operate, rare to get ga...Read more
2 comments
EuromaidEuromaid
Thank you for your feedback. I am writing on behalf of the Euromaid team and I am the Managing Director. Euromaid is the third largest cooking brand in Australia and sells over 70,000 cooking applianc... Read more
es every year. This is an all gas oven and uses a cooling fan. All good quality freestanding ovens use a cooling fan design other wise the surface temperature of the oven is very high. The fan draws air from below the oven door and circulates around the oven cavity and then blows it out between the oven door & control panel. On a large oven such as a 90cm the design will heat the surrounding area. I have the same problem with mine and to the best of my knowledge other brands will be the same. The all gas design tends to give off a little more heat than an electric oven, on the other hand an all gas oven does a great job when roasting. The baking time when using a gas oven will be similar to an electric oven. Gas types are different depending on the area you live in (sounds strange but not all gas is the same) and when your oven is installed the installer must adjust the gas jets as per the instruction manual. If you contact me at the below address I will have a service agent check the oven.Blowing hot air around the control panel is simply poor design. There are many brands on the market and this issue has been avoided. The control panel and the oven door need to be handled by people- t... Read more
he design should be safe and comfortable for the cook! Ovens work better and use less energy to stay hot when they are well-insulated. Better for the environment, better for the wallet, better for cooking.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
David S.asked
Once the burners or oven are lit, when I release the knob the gas goes out even after holding the knob in whilst lit for 20 seconds or so.
4 answers
Rachel A.Euromaid
Hi David, Thank you for reaching out to Euromaid, Please contact our customer care team on 1800 444 357 with the model number of your appliance and they will be able to assist you further. Alternatively you can email us at [email protected]
Hi, I wish your customer support team were as good as you. I sent them an E-mail 2 days ago and still have not received a reply.. Is the e-mail address you supplied correct only I have found 2 other ones on the supporting documents.
Rachel A.Euromaid
Hi David, I am sorry to read this please email me at [email protected] for me to investigate and provide you with assistance as soon as possible thank you
Natalie B.asked
My lpg gas stovetop won't light. Ignition works but no gas coming through. How to clean if blocked by debris plz
1 answer
Rachel A.Euromaid
Hi Natalie, Thank you for reaching out to Euromaid, Please contact our customer care team on 1800 444 357 with the model number of your stove top and they will be able to assist you further. Alternatively you can email us at [email protected]
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Ruben R.Euromaid
G'day Bob!
Thanks for taking the time to leave a review!... Read more
Have a great weekend :)