Thanks to Matthew in the Melbourne Showroom for all he has done to assist us through, what has become, a protracted process from our end. So far a very informed, supported and easy process. Many thanks. Leanne

Thanks to the staff in your Melbourne showroom - the process from beginning to end was brilliant.. you guys made what was a daunting task - effortless! Thank you so much! Mark

Truly disastrous experience - made my life a living hell for 5 months and counting - avoid at all costs. The product falls apart, the 'tradesmen' are completely unqualified, rude and rarely turn up and the owner......I dont have words for just how shonky, manipulative and deceitful he is. Excuse after excuse for why the floor isnt finished, why the product does not match what we chose, why the boards are cupping (my fault apparently despite the fact I haven't even lived in the house yet!). He will lie to your face and keep smiling time and again while robbing you blind. I will update further down the track....

After a dreadful customer device and product experience with Timber Floors International (who changed their name to European Timber Floors because they were avoiding so much negative feedback, our floors are now buckling and lifting. Regardless of the fact that they should fix them, I never want these people in our near my house again. Now paying a different company to fix them. It's the lesser of two evils.

Recently my builder got a 120m2 supply of their most popular colour 'Paris' which is soon to be installed in my house in Darling Point. the process was quick and easy because they always have shipments coming in of their product. Personally I think their wide boards are a good quality product and my builder had no trouble with them. Guess it depends on personal experience but id recommend this company to my friends

I just had my floor completed by European Timber Floors and they did an amazing job. I saw this website prior to installing my floor and didn't believe the hearsay, sure enough that's what it was. All these malicious posts have no specific examples of what went wrong just constant complaining. I got Bruno installed in 3 levels of my house in Hunters Hill. The guys on site couldn't be more friendly and the owner constantly dropped in to make sure my job was going the way I wanted it too. My floors don't creek and were finished off beautifully- didn't need them to even come back to do touch ups.

European timber floors did a great job installing aged grey French oak floors into my house at Bellevue Hill, just in time for Christmas like me and my wife wanted. my floor was professionally finished and I have been getting compliments on it ever since. the guys also cleaned and disposed of all the rubbish on site which is what made me write this review because a lot of tradespeople leave a big mess behind. I was referred to this company by a friend who got their floors done a couple of years back so I'm glad they didn't let me down.

Recently my husband and I got beautiful French oak floors installed through out our property. we chose the driftwood from the designer collection and it really gives our house that authentic French countryside house feel. we did do a lot of swapping and changing of our dates but the team at European timber floors were happy to accommodate which made them stand out to me as a great company. the owner is lovely and came on site personally many times just to make sure the job was done to plan.

just wanted to say what a great job this company did installing my wide floor boards and very detailed stairs with shadow lines- which mine you is very hard to do. once we moved into our finished house in randwick my wife and I Constantly kept getting comments on how amazing the floors looked. I'd be happy to refer this company on.

When Timber Floors was in business they did an amazing job on my house in Dover Heights. They supplied and installed my timber floors without even a scratch. Can't say that about most companies. I chose the ages grey colour from their designer collection and still till this day I am happy with the choice I made. My floors still look amazing. thanks timber floors!

Recently my husband and I got beautiful French oak floors installed and supplied by this company. Within days of the quote everything was ready to go. There were so many beautiful colours to choose from in the showroom, their range is excellent, so it was hard to choose but they had an expert on hand to assist the process. I would definitely recommend this company to anyone who wants a job done fast and well.

Timber floors international installed beautiful timber floors into my house in Bondi and i didn't have any problem with the staff or the owner. I rang for a quote and within the next couple of days the workmen showed up on time and even cleaned up their own mess which from past experiences most don't so that's what for me set this company apart from the rest. I will definitely recommend them to my friends.

Buyer beware! We wish we had checked reviews and references prior to engaging this company. A simple job for a lounge room floor turned into an absolute nightmare. The owner not only falsely quoted but never delivered on original promise. He then disappeared leaving us with an unfinished floor!
This was the shadiest and unreliable company. We later discovered that we not the only ones to have had such an awful experience.

Disreputable

Much to our horror, This company used one of our bedrooms as a workshop to cut and prepare the timber then install via smashing holes and scraping all available (newly painted) walls. Their shoddy workmanship, inability to keep promises and belligerent attitude was appalling. The excitement of moving into our first home was tarnished by this hopeless company. Avoid!

My husband and I made a fateful error of judgement in engaging this company. We were previously warned that they were not reliable but we fell for their spiel. We were promised - and guaranteed - that we would have a floor installed within 2-4 working days max after supplying our renovation schedule. Six weeks later, our floor was not complete, all other works held up as a result, and now, almost a year later, it is still not finished to satisfaction and the workmanship just plain shoddy. They were never contactable and literally pulled a disappearing act! Please do your due diligence and choose a reputable company without a history of insolvency and bad press.

Unreliable

[name removed] said all the right things but didn't manage to get close to delivering. Very poor installation and work still hasn't been fixed. Do your research before you engage this company. This company is in administration but we were caught under the new name of European Timber Floors.Wish I had done my research better.
Sounded great prior to installation.
Poor board quality, poor installation, squeaks, cracks, uneven joins. Never completed.