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3 questions from our users

Darren

Darrenasked

FORCE HBG2M (Blue)

I am seriously considering purchasing,, is their a guarantee that the body will not crack or flack, and is it guaranteed against the power coat fading.



1 answer
Everdure by Heston Blumenthal
Alexis P.Everdure by Heston Blumenthal

Good afternoon,
Thank you for your enquiry, with regards to guarantee on fading panels and cracked bodies to the Heston Force BBQ.
These issues tend to be related to poor maintenance and being exposed to a harsh environment (sun and rain) over an extended period of time, also some chemical compounds used in cleaning products can damage powder coating.
The product has been independently tested so as to comply with Australian and New Zealand standards and is number certified as such prior to release on the market.
Dedicated Heston cleaning products have been produced and various generic homemade cleaners can be recommended, it is also recommended the product have a vinyl BBQ cover and be stored under cover where possible, regular maintenance is also recommended as with any new product.
Hope this helps with your decision. The team at Everdure by Heston Blumenthal.

Brenda M

Brenda Masked

FORCE HBG2M (Blue)

What is the best gas to use with my BBQ, propane or butane?

1 answer
Everdure by Heston Blumenthal
Alexis P.Everdure by Heston Blumenthal

Good afternoon Brenda, thanks for your enquiry with regards to your Everdure by Heston Blumenthal Force could you please contact our customer service desk on
1300 739 033 and one of our friendly team will assist you.
Thanks the team at Everdure by Heston Blumenthal.

Robyn W

Robyn Wasked

FORCE HBG2M (Blue)

I recently purchased the Heston Blumenthal Force (pretty blue) and cooked a leg of pork without much luck



I couldn't get the temperature down from 200 deg, even on low. The pork was over cooked and dry and the skin wouldn't crackle. I prepared the skin correctly.

Any tips you could pass on?

3 answers
Buddha
Buddha

Last time I cooked a roast I had the burners on the left with the flat plate turned on. The burners on the right where I had the roast (on a roasting rack) with the grill plate I had turned off. Seemed to work okay. My BBQ heats up a lot quicker than any other I have had and took a little to get use to initially.

Robyn W
Robyn W

I've not used a bbq before either. I'll try again.
Thank you for taking the time to answer



Everdure by Heston Blumenthal
Everdure A.Everdure by Heston Blumenthal

Hi Robyn, If you are able to email us at [email protected] with your best contact phone number and email address, we can get our executive chef to give you a call for some tips on how to get the perfect leg of pork with crackling on the FORCE.

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