Fernwood Rockdale had a promotion on face Book to win by playing on turning a wheel
I had a go and i Won a free membership
When i called them they game a lot of different excuses
I told them it was false advertising and when i put a comment on line they try to delete it and they took the false wheel out of face book
That tells me they are scamming people and to get them to sign with them
I got a very rude arrogant young lady if you can call her that talking over me that she did not like that i have put a bad comment but i just hung up on her as i did not appreciate her talking over me
they are rude and a terrible customer service
Just be aware not to get trap

Beware of Fernwood Rockdale - especially their young sales associate SAMANTHA. The rudest person alive that doesn't listen to you, just speaks AT you. Will never be attending ever again! Disguisting and needs to be reported

Beware of Fernwood Loganholme.
Never been treated so poorly in all my life.
Janine should not work in the health & wellness industry. She is a Bully. I am a true believer in Karma.

I got a mail there was wrote “15% off your membership and 0 join fee“. but I need paid around $200 online first . then when I go to the Fernwood Gym. the staff charge me $22 every week. I ask what is it the $200 paid online. they told me it is start kit. this question I ask over 3 staff and one of online staff. they get me 3 different answer.....so what it is ?

In this mid year. I just move house to other way. there have a Fernwood gym in town center. but recently tthe staff told me they prepare close the gym....so my membership will be cancel .I just join the gym half year. ...please refund my start kit money. It is really waste my money and time !

They don't really like working with you, and are very pushy. They take money out of your account without warning, they don't reply when you ask them to get back to you they are unorganised and need to learn how to treat people and get customer service lessons I'm blown away by the, not a pleasant place or staff it's like a primary school play ground, and they are not friendly once you join. And I just can't give any stars, I only put one star cause I had too.

Fernwood is an absolute amazing place to start your journey to happier healthier life.
It’s honestly not just a gym but like truly like joining a family. Staff are always friendly and helpful so glad I joined

I have a ridiculous goal in 3 years, the staff have been amazing, I feel better about myself going to this gym over another I was unfortunately a member of (not a fernwood)
Kelly my PT has me going from strength to strength and I am able to look in a mirror without crying.

THANK YOU

Be very careful with this gym. They take as much money as they can. I signed up for a one year membership however they kept taking money out of my bank. They should not advertise a one year membership if it is not. Also there is a $15 fee if a payment is late and they do not care about the circumstances. All they care about is making money. Try another gym. I will never return to Fernwood.

I go to Fernwood Beverly Hills and the staff is amazing. Love the classes and everything about this place. Can be pricer than other gyms but I wouldn't go anywhere else

I joined Fernwood and ended up cancelling my membership. The Les Mils group fitness does not adequately warm up your body for the class. You get charged a $20 fee if the fortnightly fee does not go through, I was charged this fee when my bank suspended my CC due to fraudulent activity on the account. The exit fee is ridiculous, a month worth of fee plus $200. It's just a cold corporate gym.

I was planning to move out of the town as an emergency case happened in my life and I called Fermwood to discuss about my cancellation my membership.The lady told me that I had to pay 2 direct debits but I make sure I had to pay cancellation fees and she said no after even she checked my details on their computer. NEXT DAY, I went and cancelled my membership and all of their faces turned away from me and doesn’t even talk to me properly. Just saying like pay what you have to pay and go away. While I am at gym, they do not even nice to customers. What an awful experience.

Money hungry upsellers who have bad attitudes and none of the trainers are inspirational or motivating and actually all overweight. I’ve hated this gym since the day I joined and have cancelled (for a price) of course in true fernwood fashion

I have spoken to the staff a few times in regards to my membership they are disgusting with there attitude which I find to be so unprofessional .They also like to scam people and are money hungry !!!! Don’t recommend at alll

Loving Fernwood Ryde Gym !! The new management have made a big difference and i'm just loving the changes. It's great to go to a gym close to one of my work locations that are friendly and welcoming. I feel at home when I come here.

Worst gym I have ever been to. Rude staff, tiny gym space, horrid culture of people hogging equipment on their phones. So far it’s my worst gym experience and had the highest fees.

I give no stars to this money hungry company all they are interested in is taking your money, not your well-being or your financial situation, makes me very angry to how they can do this to people