Reviewer Photos & Videos
tonyGreater Melbourne (Outer), VIC
Simple no fuss lending
One can never complain about great service
Jeff and Malinda do an outstanding job and make the whole process an ever so easy process.
Keep up the good work and I look forward to dealing with you in the future
Tony
1 comment
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EDGE LIVINGHobart, TAS
Professional and efficient service
I have several vehicles financed through finlease and each transaction gets easier.
Great service and teamwork in a very professional manner;
I always give finlease the opportunity to quote and they are very competitive.
1 comment
Finlease M.Finlease
Thanks Edge Living. Lovely to see you we have financed several vehicles for you. I have passed your comments on to Dale from our Tassie office who will be delighted to see this feedback. Kind regards Mark O’Donoghue CEO
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Great Service
Finlease supply amazing customer Service, always very helpful and make everything so easy. All details/Areas taken care of with no surprises on completion, everything explained in full. Completion of loan also done within an astonishing short period of time
1 comment
Finlease M.Finlease
Thanks for this very positive review Toni, It’s really pleasing to see that you experienced a great outcome in all aspects of the process. Kind regards Mark O’Donoghue CEO
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MaggieSydney, NSW
Very professional and efficiency service
The service is so productive with very friendly manner. I am very satisfied with the loan as it is my expectation. Wonderful team work with understanding what the customer needs.
1 comment
Finlease M.Finlease
Hi Maggie, thanks for this feedback and appreciate the comments around our teamwork. We look forward to working with you again in the future. Kind regards Mark O’Donoghue CEO
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awtsserviceSydney Surrounds, NSW
- 2 reviews
Continue to Excel at Professional Service
Sixth dealing with Finlease dating back to 2003. Jay and his team never cease to astound with their excellent, prompt and professional service. Nothing is ever too much effort. Have always sought to protect our interests and achieve cutting edge rates. Have recommended them and will continue to do so.
1 comment
Finlease M.Finlease
Hi AWTSService, your feedback is so good at so many levels:-
To have been our client for over 15 years, entrusting is with numerous requirements over that period. Our business has been built on lon... Read more
g-term clients such as yourself coming back time and time again.Similar opinion? Write a review on ieatwords.com.au!
TAHSouth East Queensland, QLD
- 2 reviews
TROUBLE SHOOTING IS THEIR THING
I initially had a few concerns regarding this company however they have helped me to work through it. I would highly recommend if you have a problem to contact the CEO Mark
1 comment
Finlease M.Finlease
Hi Tah, thanks for this feedback which I am very clearly concerned about and would like to speak with you in person so I can get to the bottom of this. Please call me on my mobile 0412 320 872 so I ... Read more
can have a look at your file. In the seven years we have been running product review this is only the second review I have seen of this nature & concerningly the other one was earlier this week. I am assuming this was a finrent rental which we would have facilitated on behalf of a vendor and I need to see if you have been unfairly treated within the commercial terms of the arrangement. You have my assurance that I will act on this immediately once I have details of your transaction. Kind regards Mark O’Donoghue CEO.Similar opinion? Write a review on ieatwords.com.au!
MarkSydney Surrounds, NSW
- 3 reviews
Great company great service
We have now used Finlease many times, and each time we get great results, quick, on the ball, personal service, means our equipment is delivered when we want it and in time to be put into immediate use
1 comment
Finlease M.Finlease
Thanks Mark, appreciate the positive feedback and thanks for continuing to use Finlease. Kind regards Mark O’Donoghue CEO
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DanonGreater Melbourne (Metropolitan), VIC
- 2 reviews
Never Again!
By far the worst company to ever deal with when it comes to customer service & communication! They start off great when they want your business, but when the contract comes to an end and you are led to believe when you signed up that it does end, it in fact doesn't & they continue to charge thousands for equipment that you believe is already paid for. Be careful they don't continue to charge you... make sure you read your T&C's before signing, because when queried on certain clauses, the staff can't, or won't, answer any questions you have abo...Read more
ut them. To us, they are a big company that bullies small businesses, that's the simplest way to describe our experience. Just hope the staff there can sleep well at night by almost sending our small businesses under, with debts accruing that we didn't understand why they continued to accrue. Email questions were not answered, but simply replied to with threats of credit default listings, by hiding behind special clauses that they will not explain. My best advice is to proceed with equipment financing with this company with extreme caution.5 comments
Finlease M.Finlease
Hi Danon, I am very concerned to see your review and cannot find your details on system via a first name search. Would you be able to call me on my mobile 0412320872 as soon as possible so I can see i... Read more
f this is in fact a Finlease transaction. As you can probably see, the usual feedback we receive on over 700 reviews is markedly different to your experience and I want to investigate this as a matter of urgency. Thank you Mark O’Donoghue CEOHi Mark, thankyou for your response. It is definitely a finlease transaction & I am happy to speak with you, but not sure what it will resolve as I already brought my issue initially to the previous C... Read more
EO, your complaints team, your accounts team, who all wiped their hands of it and even the Ombudsman, but to no avail, so felt I had exhausted all avenues to be heard previously and was hitting brick walls. It is a pretty long story, so if you want to ask your accounts team about the the recent Ombudsman result, you will find who I am. I didn't put my name as I feared retribution from your team.Finlease M.Finlease
Hi Danon, I am the founder and CEO of Finlease, so very concerned that you think you have already spoken with our CEO. I would very much like to speak with you so if you could please give me a call ... Read more
on my mobile 0412 320 872 I would like to get to the bottom of this. It sounds to me that you have had a rental agreement which would have been facilitated by our finrent division on behalf of a supplier and I need to ensure that you have been treated fairly through this process (within the commercial terms of the agreement) which you clearly believe you have not. I can only assist if you will communicate with me. Thanks Mark O’Donoghue CEOSimilar opinion? Write a review on ieatwords.com.au!
Merissa SadlerSydney, NSW
- 2 reviews
- 1 like
CUSTOMER SERVICE WAS OUTSTANDING!
I have dealt with Finlease before and will continue to use them for all our business finance as well as recommend them to people I know. Both times, their customer service and efficiency have been exceptional and they have been so helpful ensuring a normally stressful task of obtaining finance is hassle free! Christos' customer service needs to be recognised as he is amazing! I know who to go to for all my finance needs....FINLEASE!
1 comment
Finlease M.Finlease
Thanks Merissa, such a lovely review and I have passed your comments on to Christos who will be delighted to see this feedback. Our business has been built on happy clients such as yourself coming bac... Read more
k time and time again. Thank you. Kind regards Mark O’Donoghue CEOSimilar opinion? Write a review on ieatwords.com.au!
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JoanneSydney, NSW
- 2 reviews
2nd transaction was just as good as the first
This was the second time in a matter of months that we have used Finlease for business finance. 2nd time round was just as easy as the first. We will certainly be back for round three. Thanks to Victoria, the finance was made turned around faster then we ever expected. Well done Finlease!
1 comment
Finlease M.Finlease
Such lovely feedback thanks Joanne, I have passed your comments on to Victoria. We look forward to working with you again soon. Kind regards Mark O’Donoghue CEO
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KmercialGreater Melbourne (Outer), VIC
- 2 reviews
EASE AND PEACE OF MIND
It was so easy and simple and you feel you are in right hands and they keep you updated at all steps.
Its strongly recommended. The important factor is they keep on guiding you at each step what they need and when the process will complete.
1 comment
Finlease M.Finlease
Hi Kmercial, thanks for the feedback. You have said exactly what we strive to achieve, in making it simple easy and keeping you well informed throughout the process. Thanks for working with us and we... Read more
look forward to assisting you again in the future. Kind regards Mark O’Donoghue CEOSimilar opinion? Write a review on ieatwords.com.au!
Efficient company would defiantly use again
After receiving a recommendation from a close friend I contacted Chris from Finnlease to organise a loan. Chris was extremely efficient in his response and worked quickly to get us the best possible loan for our new truck. We were very happy with the service and would defiantly use them again.
3 comments
Finlease M.Finlease
Thanks for the feedback Elizabeth, I have sent your review onto Chris he will be delighted to see this and lovely to see that you’ll be coming back again. We look forward to working with you. Kind regards Mark O’Donoghue CEO
He really does deserve the credit !
Finlease M.Finlease
Thanks Elizabeth
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Jonathan LordHobart, TAS
Professional, Prompt & Impressive
Whilst I've previously used Finlease Tasmania in a separate professional capacity, this was the first time as a sole trader. Dale was as always highly professional, extremely prompt with his follow-up and highly impressive in his diligence to not only secure finance for our new vehicle but ensure settlement was completed swiftly. That's to say nothing for their highly competitive finance options which leave other providers severely wanting. Highly recommended.
1 comment
Finlease M.Finlease
Thanks Jonathan, your detailed feedback is very much appreciated. I have passed your comments on to Dale who will be pleased to see these. In an increasingly commoditised world, good old-fashioned s... Read more
ervice, personal attention and delivering a great outcome on time stands out like a shining beacon. Thanks for your continued support and we look forward to working with you again soon. Kind regards Mark O’Donoghue CEOSimilar opinion? Write a review on ieatwords.com.au!
ShaneMetropolitan Adelaide, SA
Raving fan
Both Malinda and Victoria have given me nothing but Raving fan service for 2 deals now. Every bit of information and instruction on point, no chasing or delays. Speedy responses and taking control of the communication with the supplier allowed me to go about my business.
1 comment
Finlease M.Finlease
Hi Shane, this is such great feedback on so many levels and is exactly what we strive for. Our clients need to feel confident that everything is taken care of on time with no surprises so, as you say ... Read more
they can get on with their own business. It’s clients like you who are “raving fans” which has built so much about business over 30 years through telling other colleagues and associates about your experience with Finlease. Thanks for taking the time to do this review. Kind regards Mark O’Donoghue CEOSimilar opinion? Write a review on ieatwords.com.au!
Jamie and LindaSydney, NSW
Service Review
Christos from Finlease has been remarkable to deal with. Nothing was a problem. Completly accomodating, professional, so easy to do business with and got us the result we were after. Thank you so much for helping us grow our business! We will be recommending other business owners to use finlease
1 comment
Finlease M.Finlease
Hi Jamie and Linda, thanks for this really positive feedback on Christos, he is a real asset to our business and we receive many great reviews on the work Christos does with their clients. The fact ... Read more
that you would be pleased to recommend Christos and Finlease to other business owners is exactly what we strive for. Thanks again for trying our services and we look forward to working with you again soon. Kind regards Mark O’Donoghue CEOSimilar opinion? Write a review on ieatwords.com.au!
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Efficient and quick service
I found the service to be excellent. The person I was dealing with was punctual in his replys to me and was easy and efficient in corresponding. There was no additional costs that I didn't expect and the rate is okay for me. Thank you for the great and easy experience.
1 comment
Finlease M.Finlease
Hi Craig, thanks for this feedback, it is exactly what we look for as a client experience. Punctual Easy and Efficient is the way it always should be. We look forward to working with you again in the future. Kind regards Mark O’Donoghue CEO
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Matt and Emma Nuich
- 2 reviews
Professional and so easy to deal with!
This is our 4th time dealing with Michael and Victoria from finlease and we couldn't be happier.
The process is just so easy and we would recommend Finlease to anyone financing a vehicle for their Business
1 comment
Finlease M.Finlease
Thanks Matt and Emma, We really appreciate the feedback for Michael and Victoria and I have passed your comments on to both of them. It is so good to see that this is your 4th transaction with Finlea... Read more
se as our business has been built on clients such as yourself coming back time and time again. Finally, the fact that you would recommend our team to other people requiring finance is the best feedback we can ever obtain. We look forward to working with you again soon. Kind regards Mark O’Donoghue CEOSimilar opinion? Write a review on ieatwords.com.au!
Luke CourtneyMurray Mallee, SA
Couldn't recommend Finlease more!
Peter from Finlease was amazing. He found an amazing rate and did all the hard work. The most stress free lease/loan I have ever experienced! I will definitely be using Finlease again.
1 comment
Finlease M.Finlease
Thanks Luke, lovely feedback and I have passed your comments on to Peter and the team in SA. We look forward to working with you again soon. Kind regards Mark O’Donoghue CEO
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RachaelHobart, TAS
First Rate Service
When you are time poor during business hours, the service Finlease are able to provide in working out the best options for your finance needs is so valuable. Stress and hassle free. We have been extremely satisfied with this service and we are now wondering why we haven't engaged the services of Finlease earlier. We look forward to continuing our relationship with our broker for future needs.
1 comment
Finlease M.Finlease
Hi Rachael, thanks for the positive feedback and I will pass your comments on to Dale in our Tassie office. The greatest compliment you have paid us is your comment wondering why you had not used Finl... Read more
ease previously. Any relationship has to start somewhere and we look forward to working with you for many years to come. Kind regards Mark O’Donoghue CEOSimilar opinion? Write a review on ieatwords.com.au!
StevePerth, WA
So helpful!
We borrowed money for a range of equipment from different lenders. The service provided by Miles and Victoria was outstanding. Both were attentive to our needs, processed everything efficiently, and in a timely manner. We recommend their service heartily.
1 comment
Finlease M.Finlease
Hi Steve, thanks for your comments & I have passed them on to Miles and Victoria who will be delighted to see this feedback. Thanks for entrusting us with your finance requirements and we look forward... Read more
to working with you again soon. Kind regards Mark O’Donoghue CEOSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Mai B.asked
Hi, I was wondering if you could help me or at least point me in the right direction. Currently, my situation is as follows:
- I have recently acquired an ABN as a sole trader
-my weekly income can fluctuate anywhere between $300-$3000 per week.
-I am also in the middle of starting a company separate from my current work.
-I am in need of a vehicle amongst other things
My biggest concern is the two defaults on my personal credit file from a couple of years ago. I was unexpectedly made redundant and had no income for a few months.
What are my options when it comes to getting a vehicle? Would I be eligible for a loan/chattel mortgage or a lease agreement considering my circumstances or am I best to sign up for a no credit check rent to own deal?
Thanks for your help.
1 answer
Finlease M.Finlease
Hi Mai, thanks for your question. I think it best one of our team members have a chat with you to see if there are any options & if we can assist.
Can you let us know what state and area you are located as well as your best contact number or email address and I will have a local team member contact you
Thanks
Mark
Paul Davisasked
Can I use equity in my house to secure a business loan being 60% of purchase price.
I am looking to purchase a marine Charter boat business for around the $200,000 mark. ie Borrow $120,000
Thanks Paul
1 answer
Finlease M.Finlease
Hi Paul
Best we have a chat about this as you may be able to secure a loan simply secured by the boat or in the alternative, simply facilitate a property loan where the proceeds are used to buy the boat. My contact number is 0412 320 872 so please feel free to call me. Kind Regards Mark O'Donoghue
Shayanasked
Do you give loan to non-PR residents?
I am currently working as stuff in a university in Sydney and I will get my PR soon in next couple of months (~6months), but I want to know if can get car finance with my current 485 Post Work visa? Something about 20k.
1 answer
Finlease M.Finlease
Hi Shayan, best we have a chat to you to get an understanding of your current visa and time left on it. suggest you either drop a note back with your contact details or call James from our office on 0413470370
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Finlease M.Finlease
Hi Tony, really appreciate this positive feedback and I passed your comments on to Jeff and Malinda. We also look forward to working with you again soon. Kind regards Mark O’Donoghue CEO