88 questions from our users

Rob
Robasked
Top Load GW712 (7.5kg)

Hi my 1st and 7th light come on and starts beeping, anyone have an idea what the problem could be?

1 answer
fisher_man
fisher_man

Pressure sensor out of range.
either tube blocked or leaking air/ water,
or controller faulty.

Duck
Duckasked
Top Load GW712 (7.5kg)

How to replace external water hose?



1 answer
fisher_man
fisher_man

Inlet or drain?

Di - Tassie
Di - Tassieasked
Top Load GW712 (7.5kg)

where is the lint filter in a top loader Fisher & Paykel GW712?

1 answer
Washerlover03
Washerlover03

There is no lint filter. It automatically disposes lint.

Melvo
Melvoasked
Top Load GW712 (7.5kg)

Gw712 model goes out of balance when half way through spinning wash clanging and banging till it stops. Any ideas?

2 answers
Washing Fanatic
Washing Fanatic

Sounds like the washing is unbalanced.
Or u have a heavy item in the machine
That happens to me if I put the bath mat in by itself, as it gets very heavy when wet, or if I don't put it at the bottom with other items on top.

fisher_man
fisher_man

may need suspension rods.

Bec
Becasked
Top Load GW712 (7.5kg)

Hi, our machine has been working beautifully for a long time, but now on the autofill setting, it floods the laundry...will keep flooding until it is turned off. If I set it to the High/Med setting, it didn't flood. However, I have just noticed that it too appears to continue filling and now needs to be on the medium setting. Can you please let me know what the problem is likely to be and whether we can fix it ourselves?

2 answers

It could be the pressure transducer incorporated in the main control board (controller). A small clear plastic hose connects to it. The controller is easy to replace but could be an expensive guess.

Rod
Rod
Daniel Winkler
Daniel Winklerasked
Top Load GW712 (7.5kg)

Hi my GW712 has been sitting in storage for a few years now. Just got it back out to use.
When starting a wash, the barrel spins as per normal, but no water enters. The taps are attached correctly and the water is on.

Any help would be greatly appreciated!

2 answers
Washerlover03
Washerlover03

My Guess is maybe it's a problem with the Water Inlet valves. If it isn't then you may need to get the machine looked at.

micdal22
micdal22

Before spending any money, check that the water filters are clean.
There is a filter on the tap end of the hoses as well as on the inlets to the valves which are in the machine.
Check/confirm that they are not blocked by dirt.

Hani
Haniasked
Top Load GW712 (7.5kg)

Why does my machine keep stopping when ringing cycle...it's like as if unbalanced...but it's fine...I move clothes around and it continues on n on! Any ideas?

2 answers
Washing Fanatic
Washing Fanatic

This happens to me if I put something in that becomes quite heavy when wet, such as my bath mat. it always unbalances my Machine.

fisher_man
fisher_man

needs suspension rods (pack of 4)

cackle21
cackle21asked
Top Load GW712 (7.5kg)

Which way around are the hot and cold taps at the back of the machine?

1 answer
Rose L
Rose L

As you look at the back cold is on the right Hot is on the left. I actually realised in full sunlight there is a raised symbol marking it as such.

Phil
Philasked
Top Load GW712 (7.5kg)

Could you please tell me the manufacturing date of Unit Serial no. AUT580744 product 92131A-NZ. This is now not completing a cycle, stopping at the rinse/spin stage, and beeping. After emptying of clothes and coming back the next day it was able to pump out and partial spin but unable to repeat with a faint hot plastic? smell. Any thoughts?

2 answers
Ariel Audsley
Ariel Audsley

Sorry don't have an answer but I just started having the same problem on mine serial men554126 hope we both can find what's wrong

Phil
Phil
GK Gil
GK Gilasked
Top Load GW712 (7.5kg)

I have a lot of scale or build up in the bottom of my washing machine - How can you get the water etc to completely empty as when you open the lid after a cycle has completed some water can be seen below the washing bowl?

1 answer
JM1309
JM1309
JM1309
JM1309asked
Top Load GW712 (7.5kg)

Question for F&P....Can you tell me the build date for my GW712AU - Product Code 93200A - Serial REN568758? Also can you confirm my cycle count; I calculate 8*256=2048 cycles. I have calculated this by entering Diagnostic Mode Level 10 and observing the 5th cycle light from the left illuminated, therefore binary value 8 times 256 to get a 16 bit value. Note there was no low binary value to add.

1 answer
Denise
Denise

Serial number REN568758 was manufactured 10th May 2006 - cycle count sounds correct for a machine of this age - approx. 3 to 4 loads a week

Glenda
Glendaasked
Top Load GW712 (7.5kg)

Can you tell me how old this model would be, I think it was 10 years ago I brought it ??
The model is GW712AU serial number EEN564337 product 93187-A
Just deciding weather to buy a new one or try and get this one fixed. One of the straps that
Hold the bowl has pulled away from the top

1 answer
Fisher & Paykel
Rudi K.Fisher & PaykelSend a private message

Serial number EEN564337 was manufactured on 6th May 2005

Scooby
Scoobyasked
Top Load GW712 (7.5kg)

GW712....have replaced motor controller pass BUTdont know where the pin for the front panel plugs into it????? Can you possibily tell me ...or post diagram please?

1 answer
Fisher & Paykel
Rudi K.Fisher & PaykelSend a private message
Geoff
Geoffasked
Top Load GW712 (7.5kg)

My GW712 is dripping water into the bowl where at start up water enters to fill the machine. What could be the cause of this? My wall taps dont leak as ive checked them with the hoses off.

1 answer
Fisher & Paykel
Rudi K.Fisher & PaykelSend a private message
Lins Curtis
Lins Curtisasked
Top Load GW712 (7.5kg)

My F&P Washing Machine has the error code 129 (stops pumping water into machine).

2 answers
troy
troy
Lins Curtis
Lins Curtis

Brilliant.......Well done Troy.
Thanks for your help.
Cheers
Lins

Claude
Claudeasked
Top Load GW712 (7.5kg)

My F&P GW715 was working beautifully until my husband moved last weekend. Now it beeps non stop.
any ideas what may be loose???

2 answers
Fisher & Paykel
Rudi K.Fisher & PaykelSend a private message

Please check the hoses are on the correct taps and the taps are turned on.

Sorry no. We just moved house yesterday and ours is fine. I have already done 2 loads...

John A
John Aasked
Top Load GW712 (7.5kg)

How difficult is it to replace hot/cold water valve in model GW712? Any helpful tips thanks. I'm a complete beginner.

1 answer
Fisher & Paykel
Rudi K.Fisher & PaykelSend a private message
Freddo
Freddoasked
Top Load GW712 (7.5kg)

I have a GW712 that has been overloaded. Power is on at wall but no supply to control panel. Is there a reset? Or this there potentially a bigger problem?

1 answer
Fisher & Paykel
Rudi K.Fisher & PaykelSend a private message
Nate13
Nate13asked
Top Load GW712 (7.5kg)

Hi! My machine is stuck on drain even when I turn it off at the power button it still on drain and when I start a cycle it fills up with water then starts beeping then starts filling up with water again. The weirdest thing was it stop last week when it started happening then just started doing it all over again today. Can you help me out with the issues?

2 answers
Fisher & Paykel
Rudi K.Fisher & PaykelSend a private message
Lease
Lease
john
johnasked
Top Load GW712 (7.5kg)

What is the best way to clean the barrel? Its leaving black flaking

1 answer
Fisher & Paykel
Rudi K.Fisher & PaykelSend a private message
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