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21 questions from our users

Maria R.

Maria R.asked

Single DishDrawer

Does 00 stay displayed after was is finished?



1 answer
Denis
Denis

If as you say the listing is monitored by Fisher & Paykel representatives, perhaps they may answer! Although I doubt it, as I didn't ever receive a reply to my letters to this lot... Sorry Maria, while I don't quite understand your question I can understand your frustration, as their instruction books are a disgusting mess. Can I say I have received a lot of help from a mechanic from a supplier here in Melbourne Australia. But this would only help if you are living in this region! One thing I can say, other than sorry! Never make the same mistake twice and tell your friends and family, these people treat their customers very poorly.

Wayne F.

Wayne F.asked

Single DishDrawer

When the dish drawer is finished, it beeps . If your not in the kitchen at the time, is there another indication that the cycle has finished?

2 answers
Aurora
Aurora

There is no light in the timer display.

Wayne F.
Wayne F.

My washer does NOT have a timer display.



Lou M.

Lou M.asked

Single DishDrawer DD60SCX9

Can this model be used as a benchtop dishdrawer? I'm renting and can't install it permanently.

1 answer
Aurora
Aurora

Sorry. I do not know. Ours replaced an older one and is built in. A

Marion S.

Marion S.asked

Single DishDrawer

Do you make a single drawer dishwasher model number DD24SAX9

No answers
Marion S.

Marion S.asked

Single DishDrawer

Is there a F&P single dishdrawer model number DD24SAX9?



No answers
Slowdrummer

Slowdrummerasked

Single DishDrawer

How much water does a single drawer use on fast cycle?

No answers
Philip

Philipasked

Single DishDrawer

Hi. I have a DD60S17 and it stops at the rinse with a 1-3-4 error and beeping every second. The error is for a spray bar loose or water pressure is too low. Neither is a problem. What else could be wrong? Philip

2 answers
ianbreview
ianbreview

https://producthelp.fisherpaykel.com/au/Clean/DishDrawer™/Integrated_Single/DD60SI7/User_Guide_DD60SI7
Above is the link for the user manuals, I can’t see your error code so am unsure but this might be the time to contact customer care see link below :-)
https://www.fisherpaykel.com/au/support/contact-us/

Philip
Philip

Thanks. I had reviewed the user manual and the 1-3-4 code is a U6 fault for a loose spray arm or low water pressure. I will contact F&P customer care and see if they can help.

sonia

soniaasked

Single DishDrawer

the new dishwasher is taking too long to stop after last 1 min?

No answers
Claire W.

Claire W.asked

Single DishDrawer DD60SCX7

Where can I buy a new cutlery basket for this dish drawer?

1 answer
fisher_man
fisher_man

F&P spares has pictures - you only need a product code or model number (located on left hand side panel)
Select the one you need, pay, and get it delivered.

Darren L

Darren Lasked

Single DishDrawer

I’m a looking to buy a single draw dishwasher for a high end party bus I am building and was wondering what’s the quickest wash cycle and best model to buy ?

1 answer
ianbreview
ianbreview

Hi Darren,
RV dishwashers are a bit different to household models. If you search online you will see 450mm wide and drawer models, some that advertise minimum water use etc. The Fisher & Paykel model we have has approximately 30min fast cycle and around hour and half medium however with the knock on the front system its easy to pause and reprogramme. If your party bus was hooked up to 240v and mains water as well as being mainly used to wash glasses I would ask your local club or hotel what they use. Other sources of info would be the many RV forums where all sorts of questions are answered sometimes even correctly. Sorry I couldn’t be more helpful but hope your party bus is a winner. :- )

Samanthaede68

Samanthaede68asked

Single DishDrawer

I have the dish drawer and the drying fan only stops if I open the drawer. I have read all the reviews and answers of this normal it runs for a set time. So I put the dishwasher in at 7.30 and it’s now 21.57 was a 107 min wash and the fan is still running! Surely that is not normal? Model is Dd60DAX9

3 answers
kiwi
kiwi

Hi Samantha yes the fan will stop when you open the door and wash in finished.I do a 35min fast wash and it works a treat for all.Hope this is of help :)

Samanthaede68
Samanthaede68

Hi Kiwi, thanks I have a service tech coming to see me today as the drying after the wash has ended runs until I open the drawer, it’s no longer a “set time” just constant

fisher_man
fisher_man

The fan draws approx 1Watt of power ie 30c every 1000 hrs use.
I see it as a reminder that the was has finished - better than beep sounds

Jean

Jeanasked

Single DishDrawer DD60SCX7

How do I remove the cage of the dishwasher? I moved the drawer no problem but the cage won't move

No answers
Hkem

Hkemasked

Single DishDrawer

My brand new dishwasher is taking longer than the 82 minutes to run the cycle. It’s taking 120 minutes even though it says 82 minutes. What could this be?

2 answers
Jenny v
Jenny v

You will need to contact the fisher and paykel team.

fisher_man
fisher_man

May have a faulty heater - does the water get hot during wash cycle?

Frank Sinatra

Frank Sinatraasked

Single DishDrawer DD60SI7

I also have a DD60S17 model and started having issues right on the 2 year warranty but we had health issues with my hubby going to hospital for 3 months then it was xmas so now jan & 4 months over warranty now. I had double dish drawers with no issues at all. This one been terrible it never did wash properly from the beginning but it only takes breakfast dishes as its in scullery so i put up with it wish now i death with this from beginning. so have you fix this problem? as i scared i got a dud one.

1 answer
Jenny v
Jenny v

No seems nothing i can do. Alot of people who also have one havent been happy. I just use powder only and rinse everything first, which you shouldn't have to do. Cheers

macca

maccaasked

Single DishDrawer DD60SCX9

DD60DA dishdraw wont power up. Any ideas?

3 answers
Kie, Sydney
Kie, Sydney

Get rid of it, cut your loses and buy another brand !

fisher_man
fisher_man

This should be under warranty.
Call an F&P tech to have a look at it.

12cb PERTH
12cb PERTH

There are 3 pcb in one double drawer. In case both drawer not power up is falls into supply board need to fix

Avinadrink

Avinadrinkasked

Single DishDrawer DD60SI7

hello, i am worried about the bad reviews of your only integrated single drawer. i don't want a built in, as i like the look of the neatness of an integrated one. however, i have read the reviews and the DD 60S17 gets shocking reviews. can you tell me please if you have improved it?

1 answer
fisher_man
fisher_man

There is a phase 7 dishdrawer which can be integrated.
I think the biggest problem with the SI7 is there is no control on the front and installers don't leave the remote with the customer.
It starts, runs, gets an error and stops - and the customer cannot do anything because they don't have a remote.
I've been told the SI7 can be integrated with extra components eg isolator.

helen2050

helen2050asked

Single DishDrawer DD60SCW6

i have a single small dishwasher all red lights are showing on panel inside with no power is it just locked or is it something else have tried to unlock in all ways suggested in manual with no success?

1 answer
fisher_man
fisher_man

is the keylock on? red light above key button - hold til it goes out.
Else if all red lights on is possible controller faulty.

Caz

Cazasked

Single DishDrawer DD60SCX7

How long is a normal general cycle?

2 answers
Ljboswell
Ljboswell

I don't know probably 1 he 20. I always use fast cycle for stuff that's been rinsed and it's about 40 minutes.

Fisher & Paykel
Rudi K.Fisher & Paykel

Normal cycle is approximately 128 minutes.
Wash times can vary depending on the incoming water temperature, ambient conditions, type of dish load and whether the drawer has been opened during the wash. Wash times are only APPROXIMATE on the electronic display and based on 20oC (New Zealand and Australia),

SusyQ

SusyQasked

Single DishDrawer

My Single draw dishwasher FAN keeps running LONG LONG after the washing cycles are completed. Model DD60CHX1.
Is this standard?
If so, how long should the fan run for?
If not what is the FIX for this problem?

Sue

2 answers
Fisher & Paykel
Rudi K.Fisher & Paykel

This is normal. The drying fan continues to run for a set period of time after a program has finished to assist with drying.
The fan will automatically stop after the set time is over, or when the drawer is opened. In some cases, the fan may resume when
the drawer is closed again.

Kbgray
Kbgray

If I'm walking past and the cycle is finished but the fan still going I just open the drawer to stop it and let the dishes dry naturally.

Marvalus

Marvalusasked

Single DishDrawer

Does anyone have a DD90ST12 F&P Dishwasher drawer? (90cm wide) Thinking of getting this for the new home we are building.

1 answer
Jenni Munro
Jenni Munro

I live alone in average size unit. Chose the single drawer deep F&P Dishwasher and am very happy with it. I had it integrated so sits nicely under the bench behind the cupboard door. I have been using the dishwasher for about 6 months. It is super quiet, can't always tell if it is finished it is so quiet. I do a quick rinse prior to putting dishes in dw but have tried not rinsing and the result is the same. No water stains or dirt on dishes at finish of wash. Would fully recommend the model of Fisher & Paykell dishwasher I chose.

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