I was in fresh fields foodworks last week in bundaberg, I bought a cooked pizza with my mate after that we grabbed some drinks and my friend took them to the register while I held the pizza while I was standing there with it the other worker asked me if I need help I told her no I'm with my friend she then said excuse me what about the pizza I told her I bought it as you can't grab them only workers could as there behind glass she then asked the worker we bought the pizza off if we had bought it or not after she heard that we did she rudely just said RIGHTO to me, she didn't treat nobody else like that in the shop and I was the only black person there

I bought a bar of chocolate at this shop. the chocolate had spoiled and tasted awful. I came back the next day and asked for a refund and they told me to contact the manufacturer! Then when I pointed out that this was against consumer law, they said they wouldnt refund as I didnt have a receipt. Like many people who use Paywave I often dont bother taking a receipt, mostly because I trust that the store would stand by their loyal customers and the products that they sell. But not this one. For the sake of a $6 sale you have lost a lot more as I wont be back

Since the new people have taken over Foodworks Sunnybank, staff can't speak English and a lot of items no prices, i take groceries to check out and they ask me what the price is, how would i know, so they can't scan bottle of soft drink so they take a photo and send to the owner for price, unbelievable, i feel sorry for the staff there.

Foodworks Tahmoor:
Used to be Bi lo now foodworks. Felt sorry for them being a small supermarket trying to compete with Woolworths so I started telling everyone at work (big factory) go to foodworks for cigarettes it's cheaper than Woolworths. Made the mistake of telling the manager it's cheaper. So they put the price up. Stupid move, now 50+ customers will return to Woolworths. What a waste of time trying to get you customers.

Today i went in Sunbury foodworks and while i was been served the girl was discussing getting coffee with another employee! When handing me my change she basically threw it at me and threw my bag up on the end of the counter and ran off asking for a medium capp with one sugar... will not be going back there in a hurry

Recently visited foodworks in guildford, had a very terrible shopping experience, 80% of produce were rotten and costumer service was very unproffessinal and rude, will never go back .

I can find 99.5% of what I want/need and it is clearly set out. The staff is courteous and I prefer their deli as one can have the meat sliced as one waits - I will not buy pre-sliced meat of any description.,

Looking at the comments and I find my local Foodworks (Moora). Out of date food that's just left out, fresh veggies don't last more than 2 days and the meats are horrible. I recently seen devondale cheese that was out of date since October 5 2015. Will never purchase or recommend Foodworks to anyone!!!

we have a new store in mathoura very convenient but extremely expensive can't they put specials on front window or next weeks specials pamphlets out the front I understand a letterbox drop is time and extra cost

We don't use foodworks for a normal shop but they have really gotten better with their specials, Turvey Park store have the best BBQ chickens, leave woolies in the dust on that and they have the best bread and ready made meals.

As a local, foodworks in Mansfield Victoria is a disgrace.. The produce is terrible the fruit n veg looks old and not appealing. But very over priced. The eggs are often watery. And the bread is never fresh.. Over all I feel like it's second grade food terrible quality at a high price.. A complete ripped off..I now will now shop elsewhere...

Expensive and they don't look after the locals..

Foodworks canberra exactly Pearce is the worse in australia,That's the 3rd time I put a chicken on hold and when I go to pick it up, they say * ahhhh, we just sold it* really??
That's your exuse!! They just don't care about customer service, even though I spoke with their manager!! Bad and lazy and rude customer service!!! I'm not going back there ever!!!

Store is dirty Management is rude, fruit and vege is normally rotten, eggs are normally rotten bread is normally off, meat is disgusting and products on the shelf are normally out of date. When you take anything back they don't generally care. Over priced food even though it is off. And underpaid and over worked staff.

The fresh fruit and vegetables is often best described as marginal. They also have a tendency to sell grossly out of date food. Wasabi peas I purchased today, sept 2013, have a best before date of February 2013. The dry goods are on the whole normally ok, but you need to check the dates because clearly they don't care enought to manage proper stock rotation.
Usually ok dry goods
Very marginal fresh produce! often on the brink of rotting.

Out of date food, refrozen icy ice cream, soft old celery, rotten potatoes, overpriced resold items, even Nobby's nuts were enough to put me off nuts for months. There's nothing worse than finding out they're off until after you've swallowed a few and the rotten aftertaste hits you. The place needs fresher food!

As a customer I expect to be treated with respect and care, however when I did not get this from one of the southern downs stores, I was disappointed. The girl who served me stated I smelt and swore at me, when I approached one of the supervisors, my complaint was disregarded due to the fact they were family( mother and daughter). Other than that my experience was fabulous, shelfs were full and all other staff were polite and helpful. Kind regards!! :)
Reliable, inexpensive, helpful, polite, considerate
Staff member was rude