Was with foxtel for 12 months was okay customer service was bad they were always rude we ended up changing to iinet never been so happy with the net cheers

Expensive. Better to get streaming. More choices. Packages can be expensive and you dunt want evergthing in the packages sometimes. On the phone is ok. When I was cancelling the offer give a discount.

3rd month having issues with recording shows on Foxtel. Have to wait for 10 minutes, then when u do talk to some one. They never resolve issue and keep repeating them self, hard to understand. Missing out on whole series. Think we have taped things, then it says it is not taped. Series link used to be so simple. Will be cancelling Foxtel, already have Netflix, has a lot more to choose from and dont get repeats all the time. Looking at KAYO, a lot better for sports, and you tube app.

My family love Foxtel is offers something for all of us in my home, affordable and customer service is really good too we’ve used it a few times and was quick and efficient

CONSTANTLY overcharged my account. I had to put notifications on all my transactions to make sure they were charging me properly. Disgusting company and worst customer service ever. This a scam of a company.

My Foxtel cable is no longer working and Telstra Foxtel told me it is because NBN has taken over their cables and as such NBN are not maintaining Foxtel cable. Hey what about telling the australian public that not only that NBN affect phone and internet but Foxtel as well. Took over 6 months for Telstra to get me satelitte as they kept sending out technicians and replaced the box 3 times but the issue was I was not getting signal to the pit.

You took out Eurosport from your channels, the only channel I had Foxtel for.
I've cancelled my subscription. That's it. I know I am not alone. Bye bye Foxtel. A know that I am not alone.

I got foxtel thinking it might be worth the money, but unfortunately foxtel is terrible, repeats, removing channels and ads and more ads and more ads, so many ads my brain hurts. They show more ads than free to air television and i pay for this, will be cancelling asap.

Why would you take away discovery science to put up another network dedicated to murder. This is asinine, first you take away the actual syfy channel to play reruns that are older then my kids, over and over again. Their are way to many of us that actually like science. You charge us enough to give us an actual science format. This is unacceptable. I know you don't really give a damn, but you will, you are not the only game in town any longer. Your format sucks... constantly taking away those things we find most enjoyable.

the foxtel service is terrible. It Took me more than half a day to close off foxtel account attached to my Telstra account and the only way was to pay the account even though I did not authorize the account and never used it. You have to watch out the Foxtel and Telstra combined service.
I never used foxtel and highly recommend others not to.

been with Foxtel for 12 years. On the platinum package. A total waste of time and money.
Bad signal, Poor support and just so many channels with no value.
Time to move on to the streaming services available, at a fraction of the cost.
What's so amazing, it took a total of 30 minutes to get someone to understand that I do not want this Foxtel service and to disconnect my service. They tried to upsell the same package at a cheap price. What kind of business do you run. Ridiculous.

Terrible customer service by Foxtel! The company has no compassion and is totally unethical. Please lift your game and stop treating your customers so appallingly. Would not recommend at all.

I could give negative stars, but can’t. The Offers and services are extremely confusing and keeps fluctuating with no proper communication.
The customer service in Phillipines is just pure and sheer incompetence! They have no comprehension of their own products. Looks like they employ robots that can do 1 or 2 things. Absolutely no problem solving skills, something that is crucial for customer service.

Will never recommend Foxtel to anyone.

I’ve been with Foxtel for over 20 years but it was getting more and more frustrating. My internet modem was in another room so I couldn't easily connect and access On Demand programs. Wifi would have done the trick but IQ3 doesn't have wifi. And no I didn't want an IQ4 satellite (with wifi) as an alternative. Or I could have used Chromecast from Foxtel Go - but unlike everyone else Foxtel charges extra for Chromecast.

Anyway, there are now so many alternative and cheaper ways to get content.

The final straw for me was when they wouldn’t offer me the same deal they were offering new subscribers. So much for loyalty. So I unsubscribed.

Have been very dissatisfied with Foxtel from beginning. Late to connect service, TV drops out. Wifi was useless and it got to the point we were sick of calling so just used our mobile phone data. Poor customer service. Continued to withdraw money from account even after cancellation a month prior. Sent the modem back as requested and was still charged the following month.

You pay a $117 a month and a million adds and Foxtel can just remove channels to suit them selves.Rip Eurosport channel. Why not consult customers and see what they would like,not Foxtels back pocket.