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Janelle M.South East Queensland, QLD
Shortcut bathrooms
Old bathroom removed, new one installed. Leaking downstairs after they did the new bathroom, many problems from day one of use. Asked to fix frames they only bogged instead of timber. Shower doorframe is timber and rotting. Many problems, their solutions have never provided us with a beautiful bathroom. Had to buy more tiles to cover their work. The ceiling and cornice was not professional neither was the total fit out with shortcuts taken in most of the job. Many other disappointing aspects of this job which working in the building industry be...Read more
fore, I have never seen such work with the shortcuts taken that have created more of en eyesore and damage. Very disappointed that other customers received good professional labourers and we didn’t. Your business is only as good as the people on the forefront that do the work.Similar opinion? Write a review on ieatwords.com.au!
Mark and DianneSouth East Queensland, QLD
Thank you for the fantastic bathroom makeover
We have used you twice now for the mains and ensuite bathrooms. Your ideas are brilliant and fitted in with what we wanted. Work was done expertly and on time and within budget...so happy with your work. The bathroom looks gorgeous and so chic..
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AliciaBrisbane
- Verified customer
Extremely negligent and unprofessional service!
Before signing the contract, Freedom Bathrooms staff were very nice, responded to all emails and answered any questions I had. Things changed quickly after the contract was signed.
There were many delays. The job was originally quoted to be done in 3 weeks, in reality it came to 3 months.
They didn’t read installation specifications for products before attempting to install them, as a result a bathtub was installed incorrectly, bath filler they made us to return to the supplier at our own loss of money, and then we were asked to pay extra ...Read more
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We were extremely happy with job done and excellent service.
Quoted promptly and within our budget. Work completed in timeframe given. All staff of different trades were punctual and professional. The job outcome exceeded our expectations and we are now making plans for our next renovation project with FREEDOM. Very happy customers
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SLKSouth East Queensland, QLD
- 3 reviews
- 4 likes
- Verified customer
A 2-3 week job that took 8 weeks with constant problems. Do your research (& not on the Freedom webs
We chose to sign a contract with Freedom Builders for a full bathroom renovation (5.5 square metre bathroom) because of their availability to commence earlier than other companies. They also 'appeared' to be thorough, provided quality quotation & dealt with changes to the quotation very quickly.
During quotation & contract stages we were told the following by Freedom reps:
1. Freedom complete 200 bathrooms each year (incorrect - we did our searches);
2. The job would be completed in 2-3 weeks (incorrect, it took just over 8 weeks);
3. Fre...Read more
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Peter GCGold Coast
Excellent Service
We selected Freedom to do our bathroom renovation because we were impressed by the sincerity of the staff (particularly the supervisor - Ben) and the professionalism of their quotation and advice. The work came in under budget and ahead of time. The quality of work was excellent, the tradespeople were always on time, helpful and cheerful. We recommend Freedom unreservedly and would use them again. Work was undertaken in Feb 2017.
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- Verified customer
From 2.5 weeks to 8 weeks
Initial contacts was ok .quote given should have been more detailed). Date for job start was late. Then that's when a nightmare started. Missed quoted on Tiles m2 required were wrong. Needed 3 more boxes. Batch not available so one wall ended up lighter shade.
Plumbing was piped wrong way round. Toilet system placed to high up wall (ended up having lowered to seat but holes on new tiles visible) Vanity and top broken. (They repaired cabinet and replaced top.) Water proofing was not correct ( As I live in a highrise they stated if we have to r...Read more
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Michael PetrohilosBrisbane
- Verified customer
Great experience
We had three bathrooms renovated over Jun-July 2016.This included one which had to be modified for a wheelchair user.Our project was quoted and supervised by Jim Thernberg.We had good advice re layout andl positioning of rollin shower appropriate falls in the floor and installation of a bidet.
The good thing was that when unexpected problems occurred (rotting timbers behind a tiled wall, damaged electrical conduit in concrete slab these were all fixed at no extra cost .
All our tradesmen were courteous and competent.
We purchased all our fittings and tiles via the Freedom Bathrooms shop at Springwood so the whole process was any easy one.
I would thoroughly recommend Freedom Bathrooms to anyone.
Michael Petrohilos
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HappyCarlSouth Brisbane
happy to recommend them as quality bathroom renovators
I couldn't be happier with my bathroom renovation!
Everything went smoothly and the workmanship is excellent, providing an overall immaculate finish. The job involved converting an odd shaped long (rotten) bathroom into a bathroom/laundry. I also needed plastering and cornice work done, which they fit within the job time frame. I appreciated that they were flexible with what I wanted as I provided my own vanity, tiles and light fittings.
Overall I am extremely happy with the end result and am happy to recommend them as quality bathroom renovators. I will be contacting them for my next renovation.
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Peter CutforthSouth East Queensland, QLD
- 6 reviews
- Verified customer
Great creative ideas for our bathroom
Mike came out to look over our bathroom project to give us some ideas on what we could do. We were impressed with his professionalism and he clearly had a good understanding of the opportunities and potential of our old bathroom to be improved. He discussed some floorplan options with us, which sounded appealing. The next business day we received a quote, and currently we're in the process of finalising the agreement. Wouldn't normally leave a review at this stage... but was so impressed with Mike's approach that I was happy to.
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DonnaAcacia Ridge
- 3 reviews
- 7 likes
Great Work
Just got a bathroom done by freedom, couldn't be any more happier. Work was great, excellent tiling. All very nice trade people. Jim and the team made it very easy no stress.
Bathroom was finished on time. Would highly recommend Freedom Bathrooms
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MartyNortham
It took how long.
Why dose it take seven weeks to complete a bathroom renovation. The longest time frame our company takes is 14 days, and that is with replacing the concrete floor.
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Elizabeth.4165Redland bay
Major house extension and bathroom renovation
This is our second house Jim and the team at Freedom Bathrooms has done for us. We had a major house extension completed and both bathrooms fully renovated. We were kept in the loop with all the hurdles that come with this type of work, the staff were courteous and respectful while in our home. We highly recommend Freedom for any work you are considering having done. We sourced some of our own products we particularly wanted and Freedom also arranged the custom shower screens and vanity design on our behalf.
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Initial service was great but went downhill from there
Initial service was great, couldn't have been more impressed, then they started and it went all pair shape from there. Tradies did not turn up when they said they would. The workmanship was poor and not at a high standard. Bathroom end date came and went and no apology or communications want so ever. Would not recommend them at all.
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I love it BUT!!!!
We had gone to Freedom because we wanted someone to be able to do the lot ..we didn't want to have to contact and source all the trades and supplies. What started out as a really good experience turned bad once the work started.NO communication Emails, Phone calls or texts left unanswered. Had no idea who the Job Supervisor was.
The guys that do the strip out don't care about your house we have gouges out of the wood on our stairs.. rough as finishes ie things not straight when put on the wall have silicone that now looks like it is pulling a...Read more
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Steve PridhamBrisbane
Excellant workmanship and friendly staff
Very pleased with Upstairs Bathroom renovation process and final outcome. Jim and the team did thyeir utmost to keep me informed along the way and their suggestions to improve my layout was great. Now planning my Laundry renovation and would not consider anyone else to do it.
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I love my new bathroom!!! Very happy with products and service.
I couldn't be happier with my bathroom renovation! Everything went smoothly and the workmanship is excellent, providing an overall immaculate finish. The job involved converting an odd shaped long (rotten) bathroom into a bathroom/laundry. I also needed plastering and cornice work done, which they fit within the job time frame. I appreciated that they were flexible with what I wanted as I provided my own vanity, tiles and light fittings.
Overall I am extremely happy with the end result and am happy to recommend them as quality bathroom renovators. I will be contacting them for my next renovation.
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Worst Service & Work ever
Couldn't agree more with the existing reviews on Freedom Bathrooms service, time management & dodgy work done by this company. Would not recommend this company to anyone ever. No communication or customer service. Workers fail to turn up. Workers are sent to do work they are not qualified or licensed to do. For eg waterproofing not done by qualified waterproofed & resulted in waterproofing everywhere incl all over the bath tub, which the tub is now permanently damaged & needs replacing. Time frame was meant to be 7 weeks and has taken from Apri...Read more
l and now in mid October and errors still not fixed. Cabinet maker made mistakes in measuring on each job, silicone work the worst I've ever seen, plumbing problems, fixtures faulty etc. the workers themselves did nothing but complain about the company they work for & one staff was found to be bringing extra building products to our house to hide to use on jobs he was doing with the companies clients on the side using their goods. We were told by a sales staff that there was no use complaining as owner is arrogant and every cent we had he had tens of thousands of dollars and won't care that we are left with problems. The staff told us that [name removed] had been bankrupt numerous times and just restarts businesses & that he uses his license for the non qualified workers and would cover them if an error occurred. We were informed by the owner who is [name removed] that he didn't care about the reckless work that his employees did. The only person along the way who was a genuine decent person was their tiler [name removed] who was prompt, courteous and did a great tiling job. We really feel bad that such a nice guy is working for such a dodgy company. Worst mistake ever using Freedom Bathrooms (Springwood QLD)Similar opinion? Write a review on ieatwords.com.au!
Really?South East Queensland, QLD
- 2 reviews
- 2 likes
Totally unprofessional - do not do business with this company!
Extremely disappointed with this company - when we unpacked the shower cubicle boxes the taps were missing and we were told we should have been more careful when the product was delivered! They refused to replace them. One of the panels was warped and had to be replaced, we were told we should have been more careful.One of their "recommended" tradesmen who came around to quote for the installation refused to supply a written quote and claimed he was "doing us a deal" so why did we want a written quote. Nothing but trouble do not go near them!
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Happy customerSouth East Queensland, QLD
- 3 reviews
Terrible job done
I couldn't be more disappointed with their work. For the expensive bathroom I have a bathroom that has a floor covered in water every time I have a shower. Have been out once to try to fix it and it still leaks. Still waiting!!
Do not use this company - you will be sorry if you do.
Expensive and incompetent.
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