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Reviews

4.3

253 reviews
5
(185)
4
(23)
3
(7)
2
(9)
1
(29)
  • Product Quality
    4.3 (61)
  • Return Claim MadeYes (6) · No (58)
  • Shipping
    4.5 (33)
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Ironh

IronhSydney, NSW

  • 4 reviews
  • Verified customer

Horrible customer service

published
Product Quality
1 comment
Froothie
Athena Solutions Pty LtdFroothie
Kathy M

Kathy MNorth Queensland, QLD

  • 2 reviews
  • 1 like

Optimum Electric Mandolin

published
Product Quality
Shipping
Return Claim MadeNo
1 comment
Froothie
Athena Solutions Pty LtdFroothie
  • Verified customer

Replacement Blender is incredibly powerful

published
Product Quality
Return Claim MadeNo
2 comments
Froothie
Athena Solutions Pty LtdFroothie
Dave M.
Dave M.
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Thomas J.

Thomas J.Sydney, NSW

Great product.. Warrenty as described and good experience with customer service

published
1 comment
Froothie
Athena Solutions Pty LtdFroothie
Erich

ErichMetropolitan Adelaide, SA

Excellent Product

published

Froothie Optimum 600M Cold press Juicer
Order despatched immediately after only 1 phone call questioning delay.
Product has given excellent results in quantity of juice and easy to clean. A little difficult to dismantle given we are an elderly couple and hands no longer as strong as in earlier days!!!
Apples, carrots, cucumber and pineapple juice easily. Have experienced difficulty with celery stalks - have to cut into very short lengths otherwise the fibre blocks the outlet very quickly.
Any suggestions as to how best to process that type of vegetable or fruit?
Would recommend this product to anyone requiring an excellent way to enjoy fresh fruit and vegetable juice at home.

Return Claim MadeNo
1 comment
Froothie
Athena Solutions Pty LtdFroothie
Dennis V.

Dennis V.Greater Melbourne (Inner), VIC

Great customer service

published
Product Quality
Return Claim MadeNo
1 comment
Froothie
Athena Solutions Pty LtdFroothie

Thank you so much for your lovely feedback and support Dennis :)

If there's anything at all we can help with don't hesitate to get in touch!

Reg

Reg

  • 2 reviews

Froothie: Shocking service and Promises!

published

Shocking Service! Will never ever buy from this company again. They delivered four months late and then promised a Blender as a "sweetener" to get me off their backs. To this day, and after various emails nothing has arrived. Froothie does not respond to emails either! What ever you do don't buy from them!

Product Quality
Return Claim MadeNo
2 comments
Froothie
Athena Solutions Pty LtdFroothie
Froothie
Athena Solutions Pty LtdFroothie

They tell me the delivery at the end of the month... but which month?

published

7-3-2019 I ordered a ThermoVide on the 7th of March, in pre-order with stock arriving at the end of March
8-4-2019 asked for an update, the answer (8 days later) was that the stock was arriving by the end of April
9-5-2019 asked for another update, they said that the shipment would arrive the following week .... delivery to me by the end of May.
This is very very unfair and annoying.

Shipping
Return Claim MadeNo
1 comment
Froothie
Athena Solutions Pty LtdFroothie
Amy

AmySouthwest, VIC

Best of the best!

published

I’ve had my optimum for over 5 years now and it truly is the best blender I’ve ever tried. It blends my daily fruit and veg to perfection! I broke my jug this year and the replacement was effortless and so affordable to replace. I’ll never own anything but a froothie!!

Product Quality
Return Claim MadeNo
1 comment
Froothie
Athena Solutions Pty LtdFroothie
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A Mac

A MacHunter Region, NSW

  • 2 reviews
  • 1 like
  • Verified customer

BEST buy ever!!

published

From my morning smoothies to my ice cream desserts, the optimum 820 is perfect for my life on the road. Helps me keep healthy and create all types of wonderful things! Oh and I can't wait to make hot soup in it now winter is getting close! What a perfect travel mate!

Product Quality
Return Claim MadeNo
Honest Person

Honest PersonSydney, NSW

  • 3 reviews

Best quality, Great customer service!

published

I've owned 9400A 2nd Gen blender for a few years now. Such a powerful blender. We use it almost every day making Smoothy, ice-cream, dip etc, and it's still working like new. Have a ThermoCook as well, what a smart machine. Thank you for making high quality products. Customer service has been awesome as well when I ordered replacement jug cuz I dropped it. I also have a Vibrofit. Very happy with all these products. Highly recommend!!

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

9200A is amazing

published

With a son with sensory disorder finding a blender that makes ultra smooth smoothies was vital. It does exactly that and super fast too. Customer service was great too. Can not recommend this blender and Froothie enough. 4 other family member have gone on to purchase the 9200A and they love it as much as I do.

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Optimum blender

published

I just love this blender and I use it almost everyday to make smoothies!! Nuts are ground at its best!! Happy with it!! Much recommended and must have this product.

Product Quality
Shipping
Return Claim MadeNo
1 comment
Froothie
Athena Solutions Pty LtdFroothie

Great price awesome blender

published

I love my blender. It does everything I ask of it reliably well. My smoothies are smooth, my nuts are ground how I like them and the best thing is making smooth cauliflower mash in it.

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Great service and quality products

published

I have purchased a optimum 9400 blender in 2013 and a 600 cold press juicer in 2015 both have lasted very well and work as good today as when I purchased them. We use them both daily

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

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Mich1

Mich1Greater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 7 likes

Love it!

published

Got the Optimum Blender 2nd Gen and I can't live without it. I use it for making nut milks, smoothies, blending soups. I also use it to make my nut and coconut butters. However I find it frustrating that you can never get all of it out of the jug and I hate waste. Even using the little spatula doesn't do it for me otherwise I would give this rating 5 stars. I have had the jug leak from the bottom and even though it's under warranty I had to pay for a new one. I must say that the customer service was great in helping me with this though.

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Alison McLean

Alison McLean

  • 2 reviews

Blender Magic

published

Our optimum 9400 gets thrashed! We use frozen bananas and frozen strawberries and our house made almond milk also created from the blender, with a mixture of other ingredients and it makes a smooth thick milkshake like mixture! Kitchen Magic! Simple Easy Fun my life philosophy!

The reviewer stated that an incentive was offered for this review

mkrisanne

mkrisanne

  • 2 reviews
  • 1 like

Daily usage

published

Love the G2.6 blender & use it every dayto make smoothies, soups, healthy pancakes or fruity sorbets. It does make it easier to get the kids eating healthy. We wouldn’t be with out it!

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Jasmine H.

Jasmine H.Greater Melbourne (Outer), VIC

Nutriforce blender- Used everyday for over 2 years!

published

I used to think I was making smoothies until I got this amazing blender and realised I was previously making slurries. Love that I can order extra cups and replacement blades

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Love my Froothie Blender

published

I love making my green smoothies everyday, blends all green vegies into a nice liquid. I did have problems with the bearings on my jug as the kids washed the bottom, but Froothie gave me the new parts to fix it for free and was shipped really quickly. Thanks Froothie.

Product Quality
Shipping

The reviewer stated that an incentive was offered for this review

Page 2 of 13
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Questions & Answers

Luisa

Luisaasked

Where are these appliances manufactured please?

1 answer
Froothie
Athena Solutions Pty LtdFroothie

Hello Luisa,
It's a local brand, the products are developed in Australia, we are based in Melbourne.
The manufacturing is done in our factory in China like all other brands in the industry.
However, I would also like to add that we have all the certifications and perform quality control on all shipments.
I hope this helps If there's anything else I can clear up let me know!
Warm regards,
Alex

Matt

Mattasked

The lid on my 9200A is 'out of round'. The way it was packaged has pressed one side in, creating an oval instead of round. Is there a fix for this?

1 answer
Froothie
Athena Solutions Pty LtdFroothie

Hey Matt,
Can you please email us at [email protected] for more information to make sure we have we need and we will assist you ASAP. We are trying to respond to every single message within a few hours or minutes if possible. So you will get a very proper response to any emails you send us.
Best
Alexandra Froothie Team

James50

James50asked

How to I contact the Froothie company, as I can't access their website on Google.

1 answer
Optimum Appliances
Athena Solutions Pty LtdOptimum Appliances

Hello James50, our website is www.froothie.com.au. You can contact us via [email protected] or just call our office at 1300 309 900 :)

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