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47 questions from our users
hi I believe I still have a credit card with yous...well it was g.e.is there anyway I can check it is still open
I am unable to fit the gem visa number into my banks setup account space. Gems number is 1 digit too long. It's the weekend and there are no humans to talk to! Any help available left?
the online application process was terrible, on their website id check section was broken, bank statement transfer was not working, the guy from the phone overpromised finalisation to be done today, but no response no updates after 8 hours. why would i bother to pay $99 annual fee to them for internet free 12 month plan?? the whole process is just broken and slow. hassleful
I got approved for 1000 but I needed 2000 as I only applied to buy a new phone is it possible to call you guys to increase it?
Can the available balance on a gem visa be used to pay out a residual value amount to purchase a car
Hi I just had a approved loan/credit card. I was wondering if Is there anyway of getting my gem visa card number and details instead of waiting for it to arrive in post/mail so I can use my card online
I have interest free purchases and one that was put through accidentally as a six month interest free (normal sale). How do I make a payment just on the six month purchase?
Can I use the card over seas to pay for accommodation and will it be interest free for 6 months if over $250
Not completely certain about that! You'll probably get charged an international transaction fee or some such. Though I've not used mine overseas, I can't see why the 6mth interest free wouldn't apply anyway. Shouldn't matter where you're spending the $250+ except I'd suggest the offer is probably relative to Aust. currency only, since you'll be an Australian account holder with them.
I'm certain you'd get the interest free period if you purchased accoms online from Australia using PayPal or similar. Just can't know about doing it while you're overseas.
I've used mine to purchase computer components ($1000+ Aust.) from the US but I always go via PayPal which works differently.
A good question that I'm sorry I couldn't really help with. Maybe call them for confirmation first. I had a look via my login webpage and couldn't find anything on this.
I can say that promotional emails I've had from them have offered overseas travel deals, sometimes 12 - 24 months interest free. Of course there's a larger minimum spend involved in the conditions etc. but pretty good if you want to buy a travel package etc.
Hope this gives you some insight, somewhat.
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