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47 questions from our users

kevin

kevinasked

hi I believe I still have a credit card with yous...well it was g.e.is there anyway I can check it is still open



No answers
Greg Gow

Greg Gowasked

gem visa. I want to cancel my credit card 437732000682140 do I have to pay the annual fee or not greg gow.

3 answers
Greg Gow
Greg Gow

cancel my credit card please.

Greg Gow
Greg Gow

cancel my credit card

Greg Gow
Greg Gow

cancel card.



Jeramil

Jeramilasked

How can I withdraw money in ATM machine using my credit card?

No answers
Patrick D.

Patrick D.asked

I need to cancel card, moving abroad so need to tie up loose ends now

No answers
Colin B.

Colin B.asked

can I use my latitude Visa card in America

No answers
Eric

Ericasked

I am unable to fit the gem visa number into my banks setup account space. Gems number is 1 digit too long. It's the weekend and there are no humans to talk to! Any help available left?



No answers
Noel W.

Noel W.asked

What is the difference between GEM Visa and GEM Essential

No answers
Carol

Carolasked

I have lost my gem visa card, can I use my account number for a purchase?

No answers
Suzanne D.

Suzanne D.asked

Can I pay out my Latitude Visa Card with my CBA Mastercard?

No answers
Brenda C.

Brenda C.asked

Do any banks in nz accept cash payment for my gem visa account

No answers
Pieta

Pietaasked

How can I find out my account details?

1 answer
Ned
Ned

https://www.gemvisa.com.au/

just follow link and login

Geoff H.

Geoff H.asked

Can you use the gem latitude visa card overseas

No answers
Kim

Kimasked

How long to be approved I've uploaded my payslips but every time I log in it says they still new either payslips or bank statements my payslips are saved on there has anyone else had this problem?

2 answers
Rocko
Rocko

Ya should know pretty quick no i have not had that problem

Kim
Kim

How quickly

Peter

Peterasked

the online application process was terrible, on their website id check section was broken, bank statement transfer was not working, the guy from the phone overpromised finalisation to be done today, but no response no updates after 8 hours. why would i bother to pay $99 annual fee to them for internet free 12 month plan?? the whole process is just broken and slow. hassleful

No answers
Brendon E.

Brendon E.asked

How many withdrawals a day can I make

No answers
Peepsgoboom

Peepsgoboomasked

I got approved for 1000 but I needed 2000 as I only applied to buy a new phone is it possible to call you guys to increase it?

No answers
Mark Smith

Mark Smithasked

Can the available balance on a gem visa be used to pay out a residual value amount to purchase a car

No answers
Ashlee

Ashleeasked

Hi I just had a approved loan/credit card. I was wondering if Is there anyway of getting my gem visa card number and details instead of waiting for it to arrive in post/mail so I can use my card online

1 answer
Rebecca D
Rebecca D

Hi Ashlee, I tried calling GEM with this same question. I suggest you call them and ask. You will perhaps get a more pleasant call centre person than the one I spoke with.

Ashley

Ashleyasked

I have interest free purchases and one that was put through accidentally as a six month interest free (normal sale). How do I make a payment just on the six month purchase?

No answers
David

Davidasked

Can I use the card over seas to pay for accommodation and will it be interest free for 6 months if over $250

1 answer
toeknee
toeknee

Not completely certain about that! You'll probably get charged an international transaction fee or some such. Though I've not used mine overseas, I can't see why the 6mth interest free wouldn't apply anyway. Shouldn't matter where you're spending the $250+ except I'd suggest the offer is probably relative to Aust. currency only, since you'll be an Australian account holder with them.
I'm certain you'd get the interest free period if you purchased accoms online from Australia using PayPal or similar. Just can't know about doing it while you're overseas.
I've used mine to purchase computer components ($1000+ Aust.) from the US but I always go via PayPal which works differently.
A good question that I'm sorry I couldn't really help with. Maybe call them for confirmation first. I had a look via my login webpage and couldn't find anything on this.
I can say that promotional emails I've had from them have offered overseas travel deals, sometimes 12 - 24 months interest free. Of course there's a larger minimum spend involved in the conditions etc. but pretty good if you want to buy a travel package etc.
Hope this gives you some insight, somewhat.
Good luck.

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