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Reviews

4.3

141 reviews
5
(96)
4
(26)
3
(2)
2
(3)
1
(14)
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Albert

AlbertWy Yung Victoria 3875

Excellent Value Inverter Generator !

published

Unit was purchased on eBay for a great price, and delivered free within a few days . After reading the manual, purchasing the specified oil, making up the earthing lead then adding the oil and unleaded petrol, the generator happily started after only about half the pulls listed in the manual. I then ran the unit for nearly 2 hours in economy mode to power a set of light globes just to test the generator and to gently run it in . I am extremely satisfied with the ease of starting the unit, its cost and look forward to using it for years to come on our camping trips . Many thanks for a fabulous deal .

Albert Sept. 16, 2018

Date PurchasedSep 2018

Very useful, great quality

published

We bought it a couple of weeks ago. Took it camping in our caravan. It did a great job. All our gadgets worked really well : fridge, microwave, toaster, kettle, etc. It's a bit on a heavy side, but well worth for what it does. Very happy with the purchase.



Date PurchasedAug 2018
Shaun

ShaunSydney, NSW

  • Verified purchase

Great Value Generator

published

After adding oil and priming the fuel it started on the second pull. It runs the air conditioner and microwave at the same time, what more could you ask for. Fantastic value. Add to this the cover and tool kit and it is the complete package. A BIG Thank you.

Date PurchasedSep 2018
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Steve

SteveBundaberg

Very good. Already used and works great

published

This is an amazing product. Very compact and works great. We had to use it today as we had a blackout and it worked so well. It will also be great when we go camping to areas without power.
Its the best decision we have made to buy this. I recommend people to buy one of these
Very cheap and works great. :-)

Date PurchasedAug 2018
Porlay

Porlay

  • 2 reviews
  • 27 likes

Very quiet.

published

It's a very quiet and powerful unit. It's very easy to start. And, it's easy to move around. I put it on a fold up trolley when I have to move it some distance and I can move it anywhere I like. It's the best value around for the price.

Date PurchasedAug 2018

My second one

published

My original Gentrax was the 2.5KW used for 5 years in some very harsh conditions running up to 24hrs every day for four weeks at least three times a year with simple preventive maintenance clean air filter regularly and drop oil every 10 days clean spark plug and spark arrester on exhaust it never failed. Just upgraded to 3.5 to run air con expect the same quality and performance.

Date PurchasedAug 2018
Nigel

Nigel

  • 2 reviews

Looks good so far

published

Just delivered two days ago so not able to rate performance at this stage but very happy with build quality and price. Will look forward to using it for free camping or when we have one of our frequent black outs. Communication from Outbax Camping was excellent. Would buy again.

Date PurchasedAug 2018
BFC

BFCPerth, WA

  • 6 reviews
  • 10 likes

Great value for Money

published

Purchased one of these on ebay 2 years ago as an emergency backup when camping at free stays. At the price I paid I could buy 4 of these for the price they want for one of the well known brands. Have never had a reason to use it for the purpose we bought it (on the Caravan ) but it has run for days at a time at home when we get blackouts.
Never missed a beat at home. Hooked up 2 large fridges, 2 large freezers, lights, television. No problem.
It just did a 16,000 km trip around Australia. Still didn't get to use it.
Great little machine.
Maybe one day I'll get to use it camping.

Date PurchasedApr 2016
Dave

DaveBunbury

Great product

published

Very good communication, very fast shipping to Western Australia from your warehouse over East - arrived in two day, very well packaged and the generator is 5 stars easy instructions, runs very quiet with ample power to run what we need it to do.
Recommended product A + + +

Date PurchasedJul 2018
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3kw to 3.5 kw inverter generator.. Excellent so far.

published

Ordered through E Bay. Excellent service and generator delivered to the front door.. A bit of correspondance with Out Bax Camping re item and all inquiries responded to very quickly. Item only arrived yesterday. and is in perfect condition. Researched the numerous inverter generators on line pretty extensively and selected the gentrax brand 3 to 3.5 Kw model in the recoil start. The electric start model was about 10 kg heavier. Have'nt put it through its paces under load yet. but Outbax Campings allround customer service and old fashioned, nothings too much trouble, salesmanship was exceptional. I'm impressed.

Date PurchasedJul 2018

First time generator

published

Starts and runs easily with no concerns...only had it a couple of days and haven't loaded it up yet but so far it has been very good with small appliances ...be interesting next power outage but can't see why it won't do the job.... just as long as the beers cold

Date PurchasedJul 2018

Gentrax 3.5kW Generator

published

The service was great. Prompt delivery to my address. The generator started first go after oil and fuel was added. I am now on the Ivanhoe to Menindee Road on my way to Birdsville and on to North Queensland. Using every day to keep fridge and heater going in my caravan. So far I am happy with the purchase.

Date PurchasedJul 2018
Rick Pope

Rick PopeMount Clear

Generator

published

The generator was fantastic and far better than expected. Also the price was amazing, well reduced. It was easy to setup and get going and it was very quiet. Tracking information was given on every step and it arrived very quickly. I recommend your eBay service and would certainly use it again.

Date PurchasedJun 2018
13tower0

13tower0Central Highlands and Goldfields, VIC

  • 4 reviews

Works great, very happy

published

This Generator works well, it's quiet, and a very powerful machine. I used it with a 2000w electric chainsaw and it did the job well. Very fuel efficient, I have only had it a week so looking forward to using it on a few more occasions, but for now im happy.

Date PurchasedJun 2018
Alana M

Alana MAU

  • 2 reviews
  • Verified purchase

I’m so happy with my purchase

published

Great customer service response, so effiecient, nothing but great experience ..well done will definitely recommend to my friends and family in the future, great product and great service will be happy to purchase from your company in the near future, you have won me...thankyou thankyou thankyou, I’m so happy with my new gentrax generator

Date PurchasedJun 2018
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Great generator for the price! Does everything it supposed to do..

published

Purchased the Gentrax as I didn’t fancy spending over $3000 on other brands. I wasn’t disappointed, does everything the other ones do. And if I only get a couple of years out of it can still buy another one & not be even close to spending 1000’s.
Very happy with my purchase.

Date PurchasedJun 2018
Tomh55

Tomh55

  • 2 reviews

Don't buy it.

published

18 months old, throw away. The tech just told me to throw it... It's cheap crap... His words. 700 bucks craps against the wall. Look at other generators, this one has just cost our trip to Uluru after travelling 7000 km. Would never purchase any product from them again. Bite the bullet and buy a reputable brand.

Date PurchasedNov 2016
GregoryR

GregoryRSouth East Queensland, QLD

  • 6 reviews
  • 1 like

Disappointed

published

I purchased one of these Generators and found it to be faulty, it is not branded eg Gentrax, just a plain outer case with no branding, I think it is sold under many brand names.
My unit kept cutting out when put under a light load, so required a return which is a frustrating exercise as they wanted proof of the problem before allowing me to return it. The fit and finish is poor, but expected for the price. (surprised at the positive reviews).
My advice save your money and buy a second hand Honda ( which I have done) and you will find you will have a quality product which Honda is famous for, not forgetting good parts and service follow up.

Date PurchasedApr 2018
Duck

DuckWide Bay-Burnett, QLD

  • 3 reviews

food saving.

published

we get a few blackout here sometimes they last 3 to 4 days I love my gentrax. it saves my food I can run my house on it . it was good value for money I highly recommend this product . it is very quite starts easy it is up there with the best of them.

Date PurchasedApr 2018
Ziggy

ZiggyKennedy

Best value for money!

published
Date PurchasedApr 2018
Page 3 of 8
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Questions & Answers

B F.

B F.asked

Manual says it needs high detergent SAW 10W30 which I cannot find anywhere, is it a mis-print for SAE 10W30? any recommended oils as I'm struggling to find anything I feel safe putting in it to fire up, also cannot work out how to put oil in!!!!

3 answers
Phil.w
Phil.w

That is what I thought so I used a good quality Sae30 engine oil which is used in most 4 stroke stationary engines I live in WA so 10w30 is probably not so important

Dave
Dave

Most mineral oils are of reasonably high detergent content, so any quality 10/30 oil will do the job. The purpose of the instruction is to warn you against using any non-detergent synthetic oils, which while of higher quality, don't have the ability to prevent sludge build-up

peter h.
peter h.

Dave do you work, or own outback or another firm that sells this rubbish. you keep stating the owner of the genet must pay the freight I have stated this is not correct many times, but still you persist.

outback covered all freight at my insistence, to, and return of replacement unit from cairns Queensland to Sydney after I pointed out aust warrenty law, if they were in the right they would not of payed shurly.

still mucked me around cream deluxe, with not doing anything correct with freight company but long story short,... I didn't pay a dime and neither should any one else after seller concedes/ concludes, matter can not be fixed online or over the phone and unit requires return to base. and there total lack of service support for customer to drop unit off for repair. in there local area.

I now have a Honda 2.2 and kick myself for wasting time with Briggs and straiten, and other Chinese rubbish.... all though the Honda is now made in Thailand, not japan. but after 2 months is still perfect in every way.

and for anyone interested,.. can run a 1500 watt air fryer and 3... 25 amp battery chargers
all at the same time, with out any flickering of the overload light. chargers putting out around 60 to 65 amps at 12 volts.
anyway Dave thanks for helping people here... I use to as well,.... just don't know why the insistence on, they must pay the freight.

Judy m

Judy masked

Hello. I wrote about the generator having problems..well it will not start or go at all, really needs to be sent back .... how do I do this .....need help...

3 answers
Dave
Dave

Judy, if you still have the packaging that the generator arrived in, then repack it and address it to the retailer you bought it from. Sadly, as was indicated, you'll have to pay the postage, but once it's fixed, then it's posted back to you at no charge. Check a local courier and see if they are cheaper than Aust Post. Alternatively,if you have a friend with the necessary know-how, then perhaps he/she can fire sort the problem for you, or even drop it in to a local car mechanic, they'll have the knowledge to get it going.

John Picton
John Picton

Was going to buy one but not if all these posts say they are no good

peter h.
peter h.

you arte a very smart fellow john say away from this rubbish.

rick

rickasked

I want to put a extended run fuel cap on my generator so I can attach a larger tank of fuel, can anyone recommend one that fits?

No answers

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