Grace Removals WA

Moving from an inner city apartment (3 bed, 3 flights of stairs (no lift)) to suburb futher out (4 bed house with bedrooms upstairs). I also had a storage unit that needed delivering.
Intially I had a move consultant come out and look at the apartment and discuss options. The way dates worked we ended up using Grace to pack on a Friday, then pick all of the items up on the following Monday. The storage unit was picked up separately the Wednesday and then everything was delivered to the new address Thursday.
Everyone involved was polite and helpful. Genuinely made the stress of moving a lot more manageable. Thanks all!

I recently moved from the UK to Perth. I used Crown on the UK side which were great, then on the Australian side they passed it onto Grace. Disappointing service to say the least. My load finally arrived in Perth, they made a day for delivery, I took the day off work losing a days pay. I waited and waited…I finally phoned them. They suddenly couldn’t find my load. The next day they informed me that it had been sent east again so I had to wait another 3 weeks for it to return. That now has taken 5 months to get from UK to Perth. I complained to ...

From start to finish, the process was very easy with Grace. They came and did the quote, delivered the boxes and followed up to ensure we were ready for the big day. There were a number of complications (on our side) and delays due to Covid, but each time something happened, our representative would answer, "no problem, I will get that sorted"

On the day, it was raining in the morning, but the moving guys had a weather app and said, "we will give it an hour or so before we start". Then when it cleared up, they worked non stop to get every...

Grace did it again for us.
This move was our second time with you, the first being 7 yrs ago from QLD to NSW.

We did not take chance with other movers as we did not have any reasons to. We were well pleased the first time. We know how reliable Grace is, why would we take the risk with another with our bigger move this time from NSW to WA?

Yes, you live true your company slogan "Always more" as you exceed expectations.

Thank you again, Grace.

Moved our 4br house from Perth to Ballarat, Grace was helpful and communicative the whole way through, answered every question we had and it was a painless experience. We would definitely use Grace again.

I used Grace to move cartons as PCL from Australia to Germany and the costumer service I received was subpar to say the least. I didn't receive answers for months and when I finally did I was twice provided with the wrong tracking number for the ship. I was originally told the shipment would take around 3-4 months and after 7 months I am only now receiving my boxes.

I can perfectly understand that there might be shipping delays or container shortages but none of that was communicated and most requests for updates were ignored. And the fact that they couldn't even provide me with the right ship number is beyond unprofessional.

Even other Grace removalists from other states label Grace Perth as a ‘crap’ operation. Don’t trust the reviews from their own site, they’ve locked out the ability to leave new reviews. Basically, they’re cowboys who don’t train their staff. They don’t send enough to cope with large jobs to begin with but their poor staff have only their hands and a single trolley… no slings, no harnesses, no dolleys or jacks to assist. They destroyed &15,000 worth of furniture and left lovely gouges in the plaster of our new home, particularly the stairwell. ...

I need to move 10 boxes of items from Perth to Melbourne to clear my apartment on specific date. Grace is able to accommodate my special circumstances; packed and delivered everything from Perth to Melbourne with 0% breakage. They will have my repeat order for sure!

We recently moved our large 4x2 and we would like to thank Grace Removal’s for their excellent service. Prompt reasonable priced and very professional.
Thank you Dave Flame & Riley! You worked so hard

4 bed house, moved interstate with vehicles. received safely . slight delay at delivering at MElbourne. Friendly staff except telephone operator at Victoria. Highly recommend . reliable service . reasonable price. professional service .

We downsized from a large family house and moved half our belongings to storage & the other half to a local apartment.
I got quotes from a few companies but didn't feel comfortable with them, then I contacted Grace. Right from the start Gillian put me at ease and answered all my questions and the follow up with Melinda was great. Then on the day, the guys were fantastic.
They were great with communication and contacted me the day before and then on the day to confirm they were on their way. The quotes were accurate as in the time estimated, but...

After all our furniture and belongings being in storage for two years we finally had it all moved to our new home. Grace were amazing. The guys were friendly and really helpful. They took the upmost care in bringing in large pieces of furniture. A great professional job that took all day

Grace Removals were terrific to deal with. The office personnel through to the removalists know what they are doing and do it well. The removalists took care with our belongings, were respectful and friendly. I thoroughly recommend them and will use them again next time we move home.

Apartment 3 bedroom
Move long distance from Perth to Darwin
All on time and on budget
Good Professional people and move happened as promised
I recommend Grace for any removal if you do not want to have headaches

We decided whilst holidaying in WA to actually move here from Sydney. Due to the border uncertainty we needed our large three bedroom apartment packed and sent here to Perth without us returning to Sydney. The entire process was managed extremely professionally and seamlessly by Grace. Our goods arrived in time and the unloading at this end was handled smoothly by a very experienced team of guys. Finally the lovely young lass that came and collected the 70 or so empty cartons lit up our day with her smiling face. Very, very happy with the whole process. Thank you Grace!