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14 questions from our users
We have just turned our HCF524 Freezer on and the green light comes on ok, so does the yellow super freeze light, but red the alarm light seems to be covered over so we cant tell if its on or not, can the light cover be taken off, why will we know if theres any issues?
Hi there, I was wondering what the function of the switch is? Our ice cream is rock hard and the dial is set to min!
Ours is the opposite, when it’s min, the popsicle’s coating is dropping, make sure you don’t accidentally turn on the red button
Wish to purchase another two wire baskets for this freezer.
Please advise where I can purchase them.
Hi l have the HCF324w2 l’ve plugged it in for approx 4 days. When the motor condenser is on it is very loud. Is this normal for this brand? Should l be concerned?
i would like instruction manual it makes a lot of noise i think its working its icing up inside
I brought freezer yesterday and connected nearly 4 hours back. The control indicator is turned on. But the freezer is no yet cool. What I need to do ?
Have just purchased freezer do I have to leave super freeze switch on all the time
No. Once it is up and running we switched it over. Ours is set on 4 and the green light for Control is on. Great freezer. Very quiet. Low maintenance.
no it is noisy but you don't need super freeze, on bread does take a bit longer to freeze so prob use super freeze for bread for 1 day if you gonna freeze a lot of bread. i find you only need super fr...
Read moreeeze if you gonna freeze a lot of things at once then only for 24 hours.Have just purchased chest freezer do i have to leave super freeze switch on all the time
Indicator light has gone out. does this matter, how to change the bulb?
I think the light is led. The light is only meant to come on when the compressor is actually running. If the light never comes on, but the freezer continues to work normally otherwise, personally I wo...
Read moreuldn't worry about it. If it the light is permanently out and it is still under warranty - you could get it fixed through the supplier.I was told I have to buy the Whole lid to change the seal as mine has split on my haier chest freezer 148A, Not happy
Is it still under warranty?
The entire lid is less than $100 (about the same as a Whirlpool freezer door seal)? While it would be nice to be able to change the seal only, this is a very basic and c...
Read moreheap appliance - parts inventory is often rationalized for this type of product.Can I purchase more baskets, where from and how much do they cost?
Where are they made?
They are made in China. Haier Group is the biggest producer of refrigerators in the world in terms of sales volume. They also own and manufacture other brands, such as Fisher and Paykel.
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