Hairhouse (page 4 of 31)
- hairhouse.com.au
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1,222 reviews · Statistics
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Reviews
love the oil that l use, my hair loves it so much
Physical storemy hair loves it so much. Cant do with out it
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shopping experience
Online storesuper quick and easy shopping experience. Will definitely continue to shop here.
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Perfect!
Online storeI always receive good customer service from Hairhouse online and in store.Website is easy to navigate and you can earn points which you can redeem to get discounts. I highly recommend .
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The team are great at midland wouldn't recommend anywhere else !
SalonCame out great ! Love the colour the lady who did my hair was a gem
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Luxury at an affordable price
Online storeHairhouse has been so generous in points and incentives.
I just purchased luxurious hair care products for such a great price using my gift card provided free for accumulated points.
The web sight is easy to navigate and I’m so glad I joined up so I can easily access awesome product and have it conveniently posted to my door.
Thank you for your generosity. Highly recommend you to my friends.
Cheers
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Always helpful staff
Physical storeStaff seem to be very knowledgeable about the products at Hairhouse and given the nuances of hair and products to help that’s important! I’ve yet to be disappointed in their recommendations.
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Lots of products under the one roof
Physical storeThere is always lots of brands to choose from and helpful advice
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Fantastic service
Physical storeI wanted to purchase something for my hair to give texture and volume, however since I’m rocking a different hairstyle to what I have done in the past, I wasn’t sure where to start, a lovely staff member ( I forgot her name) recommended some products from the big sexy hair line which has been brilliant for my hair, will be a returning physical store and online customer
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Staff assistance
Physical storeStaff at Fountain Gate shopping Centre is very caring and always helpful with my need.
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Best hair products
Online storeI order the nourish pack about once a month and I love it it’s my favourite shampoo and conditioner
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Always great help from staff
Physical storeI've been a Hairhouse customer for several decades and my hair has changed colour and texture over the years (as it does). Staff have always been great in helping me choose the right products to meet my changing needs. Early days were about mixing Colour Royale products to manage myself ... now the priority is adding body to thinning hair! It's also great to have access to a variety of quality brands that are Australian Made and not tested on animals.
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Perfect
Physical storeAlways helpful. Make sure you are using the right product for your hair. Let you know when they have a sale coming up
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Exceptional Service
Physical storeThe staff at Hairhouse Warehouse in Chirnside Park are always friendly, helpful and professional. When a product that I purchased over a period of time had been discontinued, they always directed me to another product similar to that one and I have never been disappointed. When I was having problems with my loyalty card, they went out of their way to ensure the issue was rectified and followed up to ensure I was receiving my loyalty points
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Lovely staff
Physical storeThe St Kilda store is wonderful. Easy to find products, knowledgable and bubbly staff.
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Love this place!
Physical storeI love this place!
Really friendly staff, really knowledgeable too.
Love the products and advice.
I wish there was more staff with curly hair for personal experiences and personal advice.
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Love my hair products
Physical storeNAK hair products are my go to for hair care. I enjoy using the shampoo, conditioner, styling product and finish off with hair spray. My hair looks shiny, well nourished and cared for. I enjoy compliments of how my hair looks healthy. The staff are always friendly and very knowledgeable of their products.
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Loreal treatment
Online storeI've been using this product for 3 yrs, leaves my hair silky soft. Love it!!
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So so curly
Online storePurchased Davroe curly and reactivator, both really good products that smell amazaing !
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False advertising of price on the internet to in the shop
HairhouseI seen a product I was after advertised for $15 on Google/ the internet. I went into the shop that it stated was instore and was refused to sell at the price advertised on the internet... Instead charging $38
I Contacted Customer care and head office as I don’t think this is right for a customer and they refused to sell it to me for the price advertised. Apparently it was a mistake and not correct. I also screenshot and showed instore and head-office proof.
Appalling and misleading advertising. A Staff member( the supervisor) at customer care/ head office very unhelpful and not caring.
It has been Dealt with in an unfair way offering me a $10 discount for notifying your team about my issue. Not resolving my issue fairly by selling me the product for what it was advertised as.
This is perfect, so excited to get started
Online storeExcellent product can't wait to start using it. expecting delivery this week
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Had trouble with my address
Online storeHad trouble putting my address in and the support team managed to put it in. l had no trouble finding what l wanted in the store and they had a good range of products and l love the products l bought.
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HAIRHOUSE -THE BEST HOUSE!
Online storeFrustrated with websites continually featuring products out of stock? “Hair House is the Aware House.”
They’ve got everything “In House.” Fast delivery, and fairly priced premium products.
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Easy decision
Online storeLiving regionally, it is really important to be able to read all the info and details about products online, without a generic/general overview of them. Thank you for the detailed information you provide for all aspects of your products. Made my shopping experience so much easier.
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Will happily travel the 6 hours back to Hervey Bay just for the service alone.
SalonA whole new look with vibrant glow and shine which made me feel amazing as I walked back out the door.
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Great sale
Online storeI bought a Dyson Airwrap on sale here and was very satisfied
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Hairhouse warehouse to the rescue!
Online storeNeeded some products for a self care Sunday; due to pain couldn’t go into the store so I used their same day delivery service. Website was easy to navigate, the items I wanted were in stock and my order was delivered within an hour! Feeling like a human being again without leaving the house Thankyou!
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Fringe and long hair wonder!
Online storeReally great for long hair fine hair to add volume and cost effective for the price.
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Love This Store!!
Online storeSo easy to navigate through, make a wishlist so you can save products you're thinking of getting later, and the layout is simple.
Products were all up to standard. No complaints!
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Great products
Online storeThank you for prompt service and stock of what I needed
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Repeated delay in delivery and bonus products missing
Online storeI ordered online and received email the next day stating my products had been shipped and I may receive multiple packages at different times if all aren’t available together. When I tracked my items said it was delayed as they were waiting for more items. Contacted courier and Hairhouse and they said nothing they could do. Finally received my package 2 weeks later and the free gift that was meant to me included as I spent over $50 was not included. The tone from hairhouse has been they don’t really care. I will be looking to purchase from another supplier next time.
Hi Maree,
Thank you for your review. I can see this query has been handled by our customer service representative.
... Read more We do understand your frustration, however when trying to locate the remainder of a parcel it is important that we follow our processes and procedures and complete the investigation with the courier before refunding or replacing an order. The Mermade free gift was while stock lasts and we do apologise that this was not received. If there is anything further we can assist with, please contact us at [email protected]. Kind regards, HairhouseThis is perfect! Can't live without it.
Online storeIts so great to be able to find what you want and have it delivered to your door in a great time frame.
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Great product!
Physical storeGreat hairdryer. Compact yet powerful. I actually own two of these now!
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Excellent PRICE for Quality
Online storePack of 2 Matrix Instacure shampoo and conditioner: Best ONLINE price on entire Internet for Quality products. Excellent service, delivery and after sale service, very easy to navigate site, with a HUGE list of online products. Very very satisfied with HAIRHOUSE and will definitely shop again!
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Love this website!
Online storeLove the website! They’re so quick at packing orders and getting them out in a few hours!!
Discovery
Online storeI've discovered Olaplex recently and it has transformed my hair. Hairhouse has a whole range of products at great prices.
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Excellent Service
Online storeOn line product choices very easy to go through, good descriptions of products and good prices. Also free delivery and pretty fast.
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Sexy Hair Powder
Online storeQuick and easy to purchase online- hair powder makes my fine hair voluminous and thick. Can’t live without these amazing hair products from Hairhouse.
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Don’t pay fortune to color hair
Online storeI always buy color royale color dye and mix.
The result is stunning without paying a fortune.
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Shampoo and conditioner
Online storeI have been using the Nak shampoo and conditioner for a while now and I love them, especially the rose shampoo . I like to purchase online as the site is really easy to manoeuvre and I can take my time selecting the best products for my needs . I give the site 10/10 every time . It’s so efficient.
Excellent products and customer service
Physical storeThe staff at the Melton store are extremely helpful and always happy to assist.
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Hi Jessica,
Thank you for your review.
... Read moreWe can see this has been dealt with by the customer service team lead. Kind regards, Hairhouse