Highgrove Bathrooms Questions & Answers

Hi Leigh, great question. It’s not the first time we have been asked this as our prices are very affordable.
As for what you have been quoted from our competitors I cannot say if that is an overly inflated or a fair price, what we can say is we only use the highest quality reconstituted stone and we do not compromise on quality. The main reason ours is cheaper:

- We manufacture these in large quantities
- We offer a select few popular colours
- We have them pre-fabricated in our set standard sizes

What this all means is we cut out any additional stone mason charges which are where most of your cost comes from with stone bench tops. It also cuts out warehousing costs as we limit our colours usually to the 3 most popular in the market.
We sell the stone to complement our vanities and many other products, we hope you like all we have to offer!

We hope this clears up any thoughts you have had

- Highgrove Bathrooms

Hi Janette,

All of our products should stipulate the warranty period on each item page. Our warranties can be covered through the store you purchase from or our main warehouse. We have been in the bathroom business for 12 years and are Australia’s fastest growing bathrooms business. If a problem should arise we strongly believe we will be around to look after that warranty claim in the years to come.

Thanks,
Highgrove Bathrooms

Good Morning Wendy and thank you for your question.

Our warranty for our kitchen sinks ranges between 3-7 years (3 years for standard sinks and 7 years for premium sinks). As Highgrove Bathrooms stores are all individually owned, you will need to visit the Highgrove Bathrooms store from which you purchased the sink from originally.

Thank you,
Highgrove Bathrooms

Thanks for your inquiry and allowing us an opportunity to respond. All products supplied by Highgrove Bathrooms meet the required Australian standards and are quality products all with warranties in place. We understand your concern when buying something that will be installed within the wall cavity; our in wall cisterns are a premium quality product with excellent reliability. With thousands of them soled thus far, we do not recall a single issue with one of them. We offer a 7 year replacement product/parts warranty and 1 year parts and labour on all cisterns and push plates. Labour would include rectification works to any damaged caused by a faulty product. The internal components are supplied by WDI which are a reputable company supplying some of the world's most famous brands. We can confidentially assure you that this product will make a great addition to your bathroom's ascetic whilst being functional and reliable.