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Hinterland Caravans QLD, Gold Coast
Comet
- 6 reviews
- 2 likes
- QLD, Gold Coast
- Verified customer
Words fail me!
We bought our motorhome from Hinterland, the deal was that we were to have new tires fitted before pickup, they fitted under rated illegal tires that almost got us killed. We have put the matter before QCAT and their insurance assessor has now threatened us and they have also set their lawyers onto us. We also had to do multiple repairs and replace the batteries and charging system after we picked it up.
Don't go anywhere near Hinterland!
1 comment
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FrankTownsend NSW
- 2 reviews
- 8 likes
- QLD, Gold Coast
- Verified customer
No response from Hinterland
We bought our Atlantic Pearl in August 2014. After a trip around Australia we discovered that the inside of all 4 tyres were worn to the canvas. We had 4 new tyres fitted and emailed photos of them to Hinterland asking their advice. We got no response from them, they ignored us, must be their way of fobbing us off. Needless to say we will not be updating the caravan through Hinterland.
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Comet
The batteries and charging system are in the side bin which is under the bed. We sleep with the windows open so weren’t sure about the weird smell. We got home and plugged it into the power for a day ... Read more
because of the fridge. I went in to unpack more stuff and was almost sick with all the fumes from the batteries. The charging system was faulty and the batteries were so hot that they were melting with one battery ready to blow up. We were in a ticking time bomb. They sent us on our way with illegal under rated tires with one just exploding while we were doing 102 kmh, (taking out the side panel) and the second one blowing the next day and a charging system that almost caused a devastating fire. They knew about the charging system because they told us the batteries were dead and replaced them before we picked up the motorhome. These people just don’t care! and certainly don’t care about your safety!!!