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SA, Adelaide, VIC, NSW, etc...Peter F.North Queensland, QLD
- QLD, Townsville
- Verified customer
Above and beyond service from Clem
popped in to look at ezytrail campers some time ago and was impressed with the honesty from Clem, after a few more visits a decision was made and Clem secured the camper, a stirling gt mk2 and gave me a no push sale, can't recommend a more honest and knowledgeable manager explaining all there is about the brand and model we selected, thankyou mate very happy AAA+
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RayNorth Queensland, QLD
- 2 reviews
- QLD, Townsville
- Verified customer
This is Perfect
We have just taken delivery of our brand new Ezitrail Parks 13 & are extremely pleased with our purchase. Clem went above & beyond to make sure that the van was perfect & made sure that we understood how everything worked. He has been with us the whole time from picking a model, the ordering, answering all our questions & letting us know where it was with the different stages of progression. His professionalism & knowledge is outstanding..........Thank you Clem for putting our minds at ease on so many different levels......
Ray & Kaye
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Phillip JordanNorth Queensland, QLD
- QLD, Townsville
- Verified customer
Can not wait to finally use it!
I picked up a Parkes 13 from Clem at Ezytrail in Townsville, i couldn't be happier with the service and his professionalism.
He quickly sorted out some minor issues ( was a demo model ) for me without any dramas.
Just have to wait for Coronavirus :( to pass to enjoy my new toy.
Overall i am very happy with the Parkes 13 and Clem,
Thanks to Ezytrail for a great product and an easy going, honest salesman.
Cheers Clem.
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Brian and MargaretFar North Queensland, QLD
- QLD, Townsville
- Verified customer
Customer Service
We purchased a new Stirling Z MK2 in February 2020 from Clem at the Townsville branch. Clem was helpful and easy to deal with while we were assessing our options from the range on display and finally making our purchase. There was no over the top sales pressure at any time. When we got the camper home to Cairns I noticed that the jockey wheel had a collapsed bearing. I notified Clem who replaced it without any hesitation. We are yet to travel and the camper has only been towed from Townsville to Cairns and set up at home at the time of writing, so far no problems.
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JarrenFar North Queensland, QLD
- QLD, Townsville
- Verified customer
Very happy with our purchase and the service provided by clem
We purchased a new stirling Gt Mk2 from Clem in townsville! We found he was great to deal with. He was helpful through out our purchase and always put us first to get everything done smoothly and as soon as possible. It was good we were able to see most the range on display which made it easier to make a decision and to see what we liked and what we didnt about each camper. This made it easier to make the decision the camper is unreal we love it the colour is amazing.
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- NSW, Penrith
- Verified customer
Fantastic Camper Trailer
We searched for a camper trailer for 12 months before we purchased our new Lincoln LX MK3. We had looked at a variety of different camper trailers and manufacturers such as black series, blue tongue, patriot that would suit our family. After meeting Rick and his team from Ezytrail we decided to go with the Lincoln LX MK3. Great service, product knowledge and advice provided to us that made the purchase easy. The after sales service has been Fantastic! If you are in the market looking or thinking of purchasing a caravan or camper trailer go visit Rick and his team at EZYTRAIL Penrith, its the best thing we did.
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NoelGreater Melbourne (Outer), VIC
- VIC, Kilsyth (Head Office)
- Verified customer
Parkes 15.
We received our parkes 15 2 berth in August 2022 and have done a few short trips to try it out. The van was a little rough in its finish, a couple of loose/stripped screws and needed a few adjustments here and there, but basically ok. Our tv lost reception so I rang Ezytrail to have it fixed. They had it for a couple of days and l picked it up and went home to find it still had a problem. I rang Ezytrail back and was told to email a video of it which I did. I waited a week and rang them to find out what was happening. I was told they would che...Read more
ck with production and ring back. 4 or 5 times I received this response and not once did they return a call. I finally bought a new antenna from Jaycar and fixed it myself. Prior to the parkes we had a Mars camper which was great, no problems & good service. We should have bought their Saturn 16. Won't buy or recommend Ezytrails follow up service.Similar opinion? Write a review on ieatwords.com.au!
PaulNorth Queensland, QLD
- QLD, Townsville
- Verified customer
Good service
We have had our Stirling Mk2 Camper just on 12 months
Having completed a 5000km trip we had brake issues
On return to Townsville we contacted Clem at the office, the issue was fixed promptly under warranty hassle free
Clem was a pleasure to deal with
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RobNorth Queensland, QLD
- QLD, Townsville
- Verified customer
Lack of comms to start but got better with new managment
Purchased my Parkes 13 after the outdoor show in Townsville early 2022, and was not happy with the previous Townsville's manager as there was bad communications relating to deliveries and product. However the branch was in a changing phase and when the new manager (Clem) took over things got a whole lot better and more honest, I have had the van since August 2022 and have done over 2000km of mix road nothing too heavy in regards to serious off roading. Only upgrade I have made is to the vans suspension which Clem did in no time at all, and it has improved the towing ability greatly.
It has also gone through its first official service and everything is good.
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Annon in BrisbaneSouth East Queensland, QLD
- 2 reviews
- QLD, Sunshine Coast
- Verified customer
Go elsewhere
A dual fold camper has been good for us as a family with 2 kids but if I had my time again I would buy a different brand. Warranty claims and disgusting customer service has me regretting our purchase often. With little difference between brands, I would spend my money where they appreciate your business, and that has not been my experience with Ezytrail.
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KenWide Bay-Burnett, QLD
- QLD, Sunshine Coast
- Verified customer
Parkes 13
Have had our Parkes 13 for a few months now and have had no problems at all. Easy to setup and everything works as it should. We found Tamara and the crew easy to deal with and our van arrived a week earlier than scheduled.
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Tony and DianeSouth East Queensland, QLD
- QLD, Sunshine Coast
- Verified customer
Ideal for our needs
We purchased a Parkes 15 two berth from Tamara. After doing a large amount of research, travelling through Queensland and into NSW we found our ideal caravan. Thank you. Tony
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Jared K.Sydney, NSW
- NSW, Penrith
- Verified customer
Perfect family van
We took over 18 months going from show to show to see what would be the right fit for our family. Met Rick at Ezitrail and everything was made simple. Bought a Parkes 15 and 2 trips later we love it. Thanks again Rick and Jess
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max kWestern District, VIC
- 3 reviews
- VIC, Geelong
- Verified customer
Perfect fit for country customers with good old fashion friendly service supplying a quality product.
Purchased a Stirling gt camper from Jeremy (Ezytrail) 18 months ago, and have nothing but praise for Jeremy and the company fast warranty claim, brilliant camper only a couple of minor problems sorted quickly. Jeremy has been great to deal with, always friendly and always has time for some advice and any questions, he is now running the Geelong store. He is a perfect fit for country customers with good old fashion friendly service supplying a quality product.
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MartinGreater Melbourne (Metropolitan), VIC
- 2 reviews
- VIC, Kilsyth (Head Office)
- Verified customer
Parkes 13
I took delivery of my Parkes 13 in early Sept, as per the promised schedule. I have been delighted with it ever since. Being new to caravans, I relied heavily on the support provided by Luke and the team and found that all questions were handled perfectly. I look forward to a long term relationship.
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GarrySydney, NSW
- NSW, Penrith
- Verified customer
Happy camping
Ready to look at 1 campertrailer that we saw at the caravan & camping show. After a bit of discussion of +ve & -ve we chose the stirling z. Black checker plate looks great, hand over was thorough with some great tips. Price comparison to other brands is worth it. Setup is under 10 minutes.
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PeterGreater Melbourne (Outer), VIC
- 2 reviews
- 1 like
- VIC, Geelong
- Verified customer
Could not ask for more
It all started at the Ballarat outdoors show with Victoria no pressure all our questions answered, Change of Colour white with Black Chequer plate looks amazing, because of all the excitement I overlooked a few questions, so I headed over to Campbellfield and spoke to Travis who gave his undivided attention for nearly an hour and filled in every blank there was, we had the option to pick up our Sterling Gt form Geelong or Campbellfield and chose campbellfield (close to home) and dealt with Jeremy the Geelong Manager also our purchase office, a...Read more
nd did our handover as well all the staff at Ezytrail have been more than helpful from start to delivery and delivered early, since our pick up I have had a couple of calls to Jeremy with a question or 2 that he been more than happy to help. I could go on and on but and the end of the day we are very happy with the service and our new camper trailer from Ezytrail campers and will not hesitate to recommend them to anyone. Cheers and Thanks Peter & EmmaSimilar opinion? Write a review on ieatwords.com.au!
- NSW, Penrith
- Verified customer
Great Start to our next stage of life.
We first saw the Stirling GTMk2 camper at the Caravan show Rosehill 2022. The sales staff were excellent, no pressure allowed us to look. Then answered all the questions we had . The show special and extras were mind blowing . We tried a comparison to similar models, size,qualities and total cost . The others didn't come close, so we put a deposit down on the day . We were given a delivery date, much to our surprise 6 weeks early . Rick from Penrith was such a professional on our handover, we spent hours with him .
He assisted us with a compl...Read more
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- NSW, Lansvale
- Verified customer
Don’t waste your money!
• the store was easy to find with google maps
• didn’t see the range I went to pick up a caravan
• not at all satisfied. Would like to give 0 stars but it won’t let me. Bought a Parkes 15 late January 2022. Worst thing I have ever bought. This is exactly why Australia needs lemon laws. customer service rep from head office is the rudest person I have ever spoken too. Ezytrail will not stand by the warranty and just blame everything on user maintenance. Have met 7 other Parkes owners on our round Australia trip. 1 of them was happy but hadn’t b...Read more
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WhiteyCentral West, NSW
- NSW, Penrith
- Verified customer
Great service, pleasure to deal with
Store was really easy to find, we looked at many different camp trailers at the Rosehill caravan and camping expo and the ezytrail was the best that was in our budget. Rick was great to deal with and nothing was an issue even after many phone calls, when we picked it up Rick gave us a full run down on the setup of the camper and all the extra little tips and tricks to look after the camper and associated parts, thanks again easytrail. Will let you know how our first trip out goes
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Questions & Answers
Berroasked
Can anyone recommend a gps tracker for a camper trailer?
No answers
Berroasked
Does the Stirling LX mk1 have water tank gauges
No answers
Jonasked
I have an Ezytrail Albany-Z. Does the power have to be switched on to charge the batteries with a solar panel?
1 answer
Jon, I have a Stirling Z and the power does not have to be switched on to charge the batteries with a solar panel when connected through the Anderson plug. However if you want to see that the battery is charging you will need to turn on the power to read the voltmeter or you can measure current flow (amps) with a suitable clamp style meter.
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