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NoelGreater Melbourne (Outer), VIC
- VIC, Kilsyth (Head Office)
- Verified customer
Parkes 15.
We received our parkes 15 2 berth in August 2022 and have done a few short trips to try it out. The van was a little rough in its finish, a couple of loose/stripped screws and needed a few adjustments here and there, but basically ok. Our tv lost reception so I rang Ezytrail to have it fixed. They had it for a couple of days and l picked it up and went home to find it still had a problem. I rang Ezytrail back and was told to email a video of it which I did. I waited a week and rang them to find out what was happening. I was told they would che...Read more
ck with production and ring back. 4 or 5 times I received this response and not once did they return a call. I finally bought a new antenna from Jaycar and fixed it myself. Prior to the parkes we had a Mars camper which was great, no problems & good service. We should have bought their Saturn 16. Won't buy or recommend Ezytrails follow up service.Similar opinion? Write a review on ieatwords.com.au!
MartinGreater Melbourne (Metropolitan), VIC
- 2 reviews
- VIC, Kilsyth (Head Office)
- Verified customer
Parkes 13
I took delivery of my Parkes 13 in early Sept, as per the promised schedule. I have been delighted with it ever since. Being new to caravans, I relied heavily on the support provided by Luke and the team and found that all questions were handled perfectly. I look forward to a long term relationship.
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- VIC, Kilsyth (Head Office)
- Verified customer
Albany GT
Luke was knowledgeable and didn't push the sale. The information was correct even the bad stuff, its nice to deal with a salesperson that knows the product and will give feed back on the down side of particular models.
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- VIC, Kilsyth (Head Office)
- Verified customer
Stirling Z
I have just bought a stirling z from Luke at the Kilsyth outlet . I have no idea if the product is any good (im sure it is ) But wanted to take the time to thank Luke for his help in showing me the camper to the the way it is set up . They even hook it up to the car and make sure lights work etc . I run my own business and its this kind of service that brings people back . Very professional, Thanks Luke . Steve
1 comment
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Salim DMooroolbark
- VIC, Kilsyth (Head Office)
- Verified customer
Great product, greater service.
The wife and I bought a easytrail coorong gt mk1 took it out camping straight from the dealership, couldn't be more happy, had trouble connecting the gass fittings and took it to the dealership the next day and they sorted it out for us really quickly, so impressed with the service and advice, I contacted the dealer at least 10 times in 4 days with questions and he was always happy to chat and answer my questions.
1 comment
Ezytrail C.EzyTrail
Great to hear.
Happy Camping
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MooneyShepparton
- VIC, Kilsyth (Head Office)
- Verified customer
Absolutely awesome
Purchased a Stirling Gt Mk2 from Luke at Kilsyth and couldn't ask for better service, very friendly and knowledgeable and he provided excellent communication throughout. Highly recommended dealer and product. I should have joined the Ezytrail family a long time ago.
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- VIC, Kilsyth (Head Office)
- Verified customer
Going to see some country with this bewdy
Spacious with the kids room for 4 kids. The set up is straight forward and easy to adjust anytime. The kids are eager for their first getaway and want it to be a memorable 1 without their mother who passed from cancer.
Thanks Ezy Trailers. Awesome product
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- VIC, Kilsyth (Head Office)
- Verified customer
Happy return customer
We had an Albany GT which we took from the bottom of Tas to the Tip last year. We loved the experience and the camper so much we decided to upgrade to a P13. We climbed all over one at the sandown show last Oct and then at Kilsyth, liked what we saw so sold the Albany and ordered the Parkes. Luke is a salesman but always delivers. Ezytrail campers are at a very sharp price point but you are still forking out serious cash. With both our campers we have had some small issues but Luke and Ezytrail have delivered each time. This is super important...Read more
to us living in Tas as there is no local dealer. We have put the P13 through its paces in the first week and have found a couple of small issues which were rectified immediately without question. Ezytrail's after sales service is second to none which is great at this end of the market. I would reckoned Ezytrail and Luke to anyone looking to get into an off-road camper at a very competitive price. Do your homework and talk to Luke or one of the team and they will see you right.Similar opinion? Write a review on ieatwords.com.au!
- VIC, Kilsyth (Head Office)
- Verified customer
Very happy
Purchased a Albany Mk2 from Luke at Kilsyth. An exceptional person who knows his product, doesn’t push to sell his product, and listens to your needs and wants. The camper suits all the things I wanted and is great, had a small issue with a warranty claim with no problems at all, I haven’t had this experience of satisfaction from any business in sales or a claim ever, well done Luke I’m wrapped.
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GypsyBrighton
- 2 reviews
- 6 likes
- VIC, Kilsyth (Head Office)
- Verified customer
Love my Parkes15
Just recently purchased an Ezytrail Parkes 15, looked around for a while until finally went to visit Ezytrail in Kilsyth, the service I received was exceptional, as opposed to the other major competitor, which I drove to Geelong to inspect and was totally ignored. From purchase to delivery to handover was perfect. Communication was great and van was delivered on promised date. The quality of the build for the purchase price is exceptional, some minor modifications have been made, but this is due to improving and adapting to our own private needs. I would highly recommend Ezytrail Parkes vans and rate highly the level of service shown to us by Luke and the team at Kilsyth. Thanks guys.
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Martin M
- 2 reviews
- VIC, Kilsyth (Head Office)
- Verified customer
Tough and durable Camper trailer.
The Ezytrail Stirling GT is one tough off roader, for a camper trailer in this price bracket, it performs very well.
We only had one zipper that broke but this was fixed straight away by Luke Williams.
The canvas is outstanding and didn't leak from day 1.
With all the money saved, i have fitted plenty of modifications that would make an Australian made camper jealous.
Customer service is second to none and all in all we are very happy.
1 comment
Ezytrail C.EzyTrail
Thank you for your review Martin. We are so happy to hear you had a positive experience.
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- VIC, Kilsyth (Head Office)
- Verified customer
Product 10 Service 10 After Service 10
The team at Kilsyth made everything so easy. Always open to the millions of question the wife and I had and when it came time for delivery, an awesome handover was completed. These guys go above and beyond and I feel that if I needed their support on the road it wouldn't be a problem. Hats off to everyone involved!
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- VIC, Kilsyth (Head Office)
- Verified customer
Excellent
Cant fault the great service i recieved from eazytrail and Luke for his knowledge and help during and after the sale
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- VIC, Kilsyth (Head Office)
- Verified customer
Wonderful customer service
We spent quite awhile researching a number of different camper trailers. It was the customer service given to us by the team out at Kilsyth that pushed us over the line. Also, the after service was a big deal and after reading many a review we felt that Ezy trail were far above the others. Thank you again to Luke and his team, I am looking forward to spending a lot of time enjoying our Lincoln lx mk11.
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- VIC, Kilsyth (Head Office)
- Verified customer
Great camper for our Family - sensational service
We had a great experience buying our Portland LX camper trailer. It is seriously the softfloor camper with it all. The service we received from Luke at EzyTrail Kilsyth was second to none. He spent over an hour with us talking through the setup of our new trailer and we left with heaps of great tips. Very highly recommended.
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Dave McDarwin
- VIC, Kilsyth (Head Office)
- Verified customer
Lincoln LX MK2
We are from Darwin and have recently purchased a Lincoln LX MK2 through Luke Williams from the Kilsyth store. We spent significant time researching camper trailers and liaising with different manufacturers while deciding on which product was best for us - deciding on Ezytrail for quality and price-point. Throughout this process Luke was happy to answer our questions and offered great advice without any hard sell or pressure. When we decided on our purchase Luke ensured the entire process was seamless and delivered us a great product which is now on its way to Darwin and will soon be put through its paces in the NT - it couldn't have been any easier!!
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rabbit 69Mirboo North
- VIC, Kilsyth (Head Office)
- Verified customer
Excited for our first trip.
Thank you to Luke who went over everything with me in detail. Very helpful and informative. Lucky that there is no 'dumb' question as I had plenty to ask. Can't wait for our first trip.
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DannyMelbourne
- 2 reviews
- VIC, Kilsyth (Head Office)
- Verified customer
Bloody Rippa
Purchased a new Sterling Z forward folding camper trailer of Luke, was very happy with the quality of customer care we received. Luke was very helpful and gave us a great deal on our purchase.
We shopped around for awhile looking for a quality built camper and we walked away from a lot of them including mdc and black series. We were in the market for a easy, quick setup camper trailer but we were also looking for quality and light weights. All other trailers we looked at were already or just scraping in being maxed out on weight in the trailer...Read more
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Ian and KarenMitcham
- VIC, Kilsyth (Head Office)
- Verified customer
Parkes 13 - we're on the road!
We are very thankful to Luke, at the Kilsyth office, for helping to get us on the road in our new Parkes 13. He couldn't have done more for us.
Staff were always very helpful in responding to our queries.
We're looking forward to many journeys exploring the outdoors!
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- VIC, Kilsyth (Head Office)
- Verified customer
Lincoln LX MK2 Purchase
Can't wait for our new camper. So many good reviews on the Lincoln LX. So very helpful with my many questions, which I ask many. Great service. Will be picking up in a few weeks. Let holiday start
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Questions & Answers
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Ezytrail C.EzyTrail
Thank you very much Steve, we have passed on your feedback.
Happy Camping