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Reviews

4.9

1,553 reviews
5
(1,437)
4
(62)
3
(24)
2
(14)
1
(16)
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Couldn't be more impressed, so far!

published

Delivered promptly. Easy to install. Looks to be very high quality and so far working like a dream. Price very competitive too, for what seems to be a premium product. Very happy.

Purchased in March 2021 for $199.00.

1 comment
Hoselink
Hoselink O.Hoselink

Hi John,
Thank you for taking the time to leave a review.
I am so glad to hear that your order was delivered quickly, that you found it so easy to install and that you are so happy with the reel!
Thank you again - The Hoselink Team.

Josimo

JosimoMaroochydore

  • 10 reviews

Excellent customer service

published

I was having major problems with hose kinking. Bought the hose a couple of years ago but they still sent me out a free replacement swivel connector and hose fitting.

1 comment
Hoselink
Hoselink O.Hoselink
Ron The Pom

Ron The PomMurray Region, NSW

  • 3 reviews

This item is creating more work for me

published

Prior to purchasing this Hose Reel I could water a fair area of my lawn with my sprinkler, since fitting it I can now cover less than half the area using the same sprinkler, so I have to keep moving it more often. So as you can see I am not impressed with the Hose Reel. Order No HL890843.



Ron Loversidge

Purchased in September 2021 for $209.00.

1 comment
Hoselink
Hoselink O.Hoselink
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bear

bearPerth

  • 2 reviews

No good if you have pain

published

Bought this because I have a lot of pain and my fella wanted me to have an easier way of hand watering than lugging a long hose around. The retractable hose takes a lot of strength and effort to pull out and sets off all my pain, so a total fail on that point. Also it locks up when I try to pull it around the corner of the house in order to water the western side.

Purchased in December 2021 for $199.00.

1 comment
Hoselink
Hoselink O.Hoselink

The reviewer stated that an incentive was offered for this review

Watchmen

Watchmen

  • 8 reviews
  • 7 likes

Sorry but NO SPARES.

published

Bought two retractable hose reels for my children not knowing they were made overseas.
Advertising promotes Australian.
After 12 months the sideways mechanism that feeds hose back into one reel seized.
Hose unable to rewind correctly.
Rang about spares and told Sorry NO SPARE PARTS for this problem.
Thought they would have been better support as Reels were not cheap to buy, but cheaply made overseas in China most likely and sold as a premium Australian Product.
More landfill.
Better choices elsewhere at a better price.

Purchased at Hoselink.

Jamo

JamoMurray Region, NSW

A god send

published

I purchased a 30 mtr retractable hose reel. Absolutely brilliant (as are all your products). It is so great not to have to struggle to replace a hose on hose hooks after use.
Thank you

Purchased in October 2021 for $249.00.

1 comment
Hoselink
Hoselink O.Hoselink
Yve H.

Yve H.Mid North Coast, NSW

Best Garden Help ever!

published

Makes garden care easier than ever imagined! Best buddy and biggest help ever for an aging gardener! But recommended for all ages! Why not use the Best as soon as you can!

Purchased at Hoselink Display for $350.00.

1 comment
Hoselink
Hoselink O.Hoselink

Hi Yve,
Thank you for taking the time to write an excellent review. We are so glad to hear you're enjoying your Hoselink products. Much appreciated. Kind regards The Hoselink Team.

Carole K.

Carole K.Northeast, VIC

  • 2 reviews

Wonderful Gift

published

Have purchased 2 of these reels for son in law with very large garden. Loves thrm makes his watering chore so much easier.
Great quality and fabulous service
Would certainly recommend for ease of use and installation

Purchased in September 2021 at Online for $239.00.

1 comment
Hoselink
Hoselink O.Hoselink

Hi Carole, thank you so much for taking the time to write a positive review and recommend Hoselink. We are pleased to hear that our product has provided your Son-in-law a great gardening experience! Kind regards, The Hoselink Team

The reviewer stated that an incentive was offered for this review

Sally, Victoria

Sally, VictoriaVictoria

  • 6 reviews

Fabulous product!

published

This is the third hose reel I have purchased because of excellence of the product in every way. This hose makes watering a breeze with the easy extension and retractable hose and easy attachment of fittings you require. Would highly recommend this product.

Purchased in September 2021 at Hoselink for $229.00.

1 comment
Hoselink
Hoselink O.Hoselink

The reviewer stated that an incentive was offered for this review

Garden Hoses

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sd486

sd486Hunter Region, NSW

  • 2 reviews
  • 1 like

Very good quality hoe and fittings. Well worth the cost

published

The hose was purchase to extend to an area of the yard that didn't have a water outlet at the time.It is very easy to use and simple to install and the quality is excellent

Purchased in May 2021 for $229.00.

1 comment
Hoselink
Hoselink O.Hoselink

Hi there, thank you very much for taking the time to write a positive review! We are pleased to hear that you are happy with the quality of the Hoselink products and you found the installation process an easy one! Kind regards, The Hoselink Team

Kat

Kat

  • 5 reviews
  • 1 like

Does what I hoped it would

published

I ordered this on line with next day delivery. It actually came next day so I was already impressed. It was easy to mount and the retractable hose is very easy to use. And just like in the commercials I have been using it and have the grass is wet but I have stayed dry.

Purchased in July 2021.

1 comment
Hoselink
Hoselink O.Hoselink

Hi Kat, Thank you for taking the time to leave a review. So glad that you found the installation easy and are enjoying your Hoselink products. Kindest of Regards, The Hoselink Team

The reviewer stated that an incentive was offered for this review

Knn N.

Knn N.Sydney, NSW

Great Quality

published

We have had this hose for 2 years now and it is the best hose we have purchased by far. There are no leaks and the fittings are still going strong. The length is great and we can run it all the way from the front to the back of the house. It also has great pressure even when the tap is turned lower. Use to use and the retraction is the best thing about it - no more dealing with tangled and bent hoses.

Purchased in December 2021 for $260.00.

1 comment
Hoselink
Hoselink O.Hoselink

Hi there, Thank you for taking the time to leave such a great review. It's great to hear that your Hoselink Hose Reel is making gardening more enjoyable and easy for you. Kindest of Regards, The Hoselink Team.

Linda M.

Linda M.South East Queensland, QLD

  • 4 reviews

Great hose reel, easy to use

published

Loving our new retractable hose reel. It retracts smoothly and the hose is out of the way and not all over the grass. It looks neat and tidy and folds away against the wall.

Purchased in June 2021 at Hoselink for $229.00.

1 comment
Hoselink
Hoselink O.Hoselink

Hi Linda, Thank you for taking the time to write a positive review. We're pleased to hear you are happy with how tidy the Retractable Hose Reel is in your garden! Kind regards, The Hoselink Team

The reviewer stated that an incentive was offered for this review

Frank Hopkins

Frank HopkinsSouth-Eastern Region, NSW

  • 3 reviews

Should have purchased one years ago.

published

I am a volunteer with the Rural Fire Service and we use similar heavy duty reels on our tankers. Your product is a smaller version but works the same. I would recommend it to everyone.

Purchased in July 2021 at On line for $229.00.

1 comment
Hoselink
Hoselink O.Hoselink

Hi Frank, Thank you for the positive review and for recommending Hoselink to family and friends! We are pleased to hear that you are enjoying using the product. Kind regards, The Hoselink Team

The reviewer stated that an incentive was offered for this review

Elizabeth

ElizabethAustralian Capital Territory

Hoselink 30M hose - Extremely happy

published

When not in use, I love how it is neatly rolled up and out of site. When in use - it is so easy to pull the required length and even easier to roll it up again. No more stiff hosepipes lying around that are a battle to untangle and use. It has made my life so much easier.

Purchased in June 2021.

1 comment
Hoselink
Hoselink O.Hoselink

Hi Elizabeth, thank you for taking the time to write a positive review. We are pleased to hear that you have found the Hoselink Retractable Hose Reel easy and enjoyable to use! Kind regards, The Hoselink Team

The reviewer stated that an incentive was offered for this review

Garden Hoses

Find out how Hoselink Retractable Hose Reel 3300 Series compares to other Garden Hoses

Know better, choose better.

Compare all
Mike

MikeMid North Coast, NSW

Superior Product - outperforms the rest

published

I have tried other similar retractable hose reels, and this functions much better. I particularly like not having kinks in the hose whilst in use, and the ease of retracting it.
Special mention also to the prompt and reliable ordering/delivery.

Purchased in June 2021.

1 comment
Hoselink
Hoselink O.Hoselink

Hi Mike, Thank you for leaving us such a positive review! We are happy to hear that you are impressed with the reel and customer service you received. Happy Watering! Kind Regards, The Hoselink Team

Jeff

JeffSydney, NSW

  • 2 reviews

Top quality product

published

Would be the best retractable house reel I’ve ever bought, I’ve used several other brands and products but nothing like this, top quality at a great price. I’m buying another one

Purchased in June 2021 at Hoselink for $229.00.

1 comment
Hoselink
Hoselink O.Hoselink

Hi Jeff, thank you for taking the time to leave a review. it's great to hear you're loving your Hoselink products and they're making your gardening experience more enjoyable and easy. Kind Regards, The Hoselink Team

The reviewer stated that an incentive was offered for this review

Julie B.

Julie B.Great Southern, WA

  • 3 reviews

Exceptional Product

published

This product is an example of an Australian company who builds an exceptional product as advertised. It meets the needs of Australian conditions and is rugged and sturdy and beautifully finished off aesthetically.

Purchased in June 2021.

1 comment
Hoselink
Hoselink O.Hoselink

Hi Julie, we really appreciate that you have taken the time to write a excellent review - thank you! We are pleased to hear that you are happy with the Retractable Hose Reel. Kind regards, The Hoselink Team

The reviewer stated that an incentive was offered for this review

angrybee.07

angrybee.07North Queensland, QLD

Would recommend

published

My partner and I have just bought a house with a massive back yard and decided we needed a long hose reel, this hoselink retractable hose reel works perfectly for our large yard in combination with the water wise starter kit. all in all absolutely amazing product easy to install and use.

Purchased in June 2021 at Hoselink Online for $229.00.

1 comment
Hoselink
Hoselink O.Hoselink

Hi there, thank you for your recent purchase and for taking the time to write a positive review. We are glad to hear that you found the Retractable Reel easy to install and then use. Happy Gardening! Kind regards, The Hoselink Team

The reviewer stated that an incentive was offered for this review

Chook

ChookGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Works great.

published

Works how a hose reel should. Looking forward to many years of hassle free watering. Liked it so much that I bought one for my mum too. Great service too.

Purchased in June 2021 at Hoselink for $193.00.

1 comment
Hoselink
Hoselink O.Hoselink

The reviewer stated that an incentive was offered for this review

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Questions & Answers

Mom D.

Mom D.asked

Retractable Hose Reel 3300 Series

I want to know how much this product is.[email removed]

1 answer
Hoselink
Hoselink O.Hoselink

Hi there, we have all our prices on our website and also if you ever have any questions our friendly customer service team are always happy to help. Our 30m retractable hose reel is $229. Kind regards, The Hoselink Team

Bob

Bobasked

Retractable Hose Reel 3300 Series

My 25 metre hose needs to be pulled out 10-12 metres to get the water to flow. I have pulled it out and released it under control to no avail. I have also reverse flushed it as per your instructions, with no improvement. what would you suggest?

2 answers
Hoselink
Hoselink O.Hoselink

Hi Bob, thanks for taking the time to ask us a question. Firstly, can you please check that the Flow Controller on the end of the hose is fully open? This is a green fitting with a yellow lever. It controls the flow and can shut off the flow completely so can you firstly please check this is open and allowing the water to flow through? If you have checked this and it is open, can you also please check the hose for any kinks? I would also take off the spray gun and see if any water is flowing through up until that point? Can you also please check to see that there is enough water flowing from the tap? If you have checked all these things and they appear to be fine, then can you please email us a video to [email protected]? Kind Regards, The Hoselink Team

Bob
Bob

Thank you for your prompt response. My problem was easily resolved after calling your number. Your representative recommended I remove the Hoselink cover near the inlet hose. Upon doing so, I found a kink in the hose. It now works perfectly

Max

Maxasked

Retractable Hose Reel 3300 Series

Hi Have just purchased a 30 meter hose and need to attach it to the wall of a newly built house made from PGH Commons Facebrick, due to the weight of the house are there any mounting issues? Or should it be fine with the masonary pieces supplied.

2 answers
Casingman
Casingman

Hi, I have never used the plugs etc supplied I have always purchased and provided my own.

Thanks & best regards

John

Hoselink
Hoselink O.Hoselink

Hi Max, thank you for getting in touch! As long as the brick is at least 70mm deep then this will be fine to mount the hose reels on. The wall bracket has been engineered to suit the weight as the hose reel, therefore as long as it is mounted correctly and in deep enough material then it will work fine.

Thanks, The Hoselink Team

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