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2 questions from our users

Peter

Peterasked

Hi-Flow Retractable Hose Reel 3425 (25m)

Have had our unit for 4 years of trouble free operation. Great product. However the reel has started to noticeably squeak when being both pulled out and retracting. I guess a squirt of some non oily lubricant is in order but not sure where to apply. Thanks. Peter.

2 answers
Fired Up
Fired Up

Same answer as below

Hoselink
Hoselink O.Hoselink

Hi Peter, Thank you for taking the time to leave a review. So glad to hear you're loving your Hoselink hose reel. It sounds like you may just need to lubricate the o-rings on the elbow joint. This is quite simple. Please get in contact with our customer service team for further information as we are always happy to help. Kind Regards, The Hoselink Team

Peter W.

Peter W.asked

Hi-Flow Retractable Hose Reel 3425 (25m)

Have had our unit for 4 years of trouble free operation. Great product. However the reel has started to noticeably squeak when being both pulled out and retracting. I guess a squirt of some non oily lubricant is in order but not sure where to apply. Thanks. Peter.



2 answers
Fired Up
Fired Up

Suggest you ring them directly as per their website.

Hoselink
Hoselink O.Hoselink

Hi Peter, Thank you for taking the time to leave a review. So glad to hear you're loving your Hoselink hose reel. It sounds like you may just need to lubricate the o-rings on the elbow joint. This is quite simple. Please get in contact with our customer service team for further information as we are always happy to help. Kind Regards, The Hoselink Team

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