Read also:
bauhn 55 4k uhd smart tv hortico weed and green review easy home electric blanket aldi lg 310l bottom mount refrigerator review mortgage ezy home loan rates austpost.com.au/reloadable-activate
Ice Jewellery Questions & Answers
9 questions from our users
IanM1121asked
I bought your magnetite bracelet, which looks brilliant. But … I can't work out how to undo the clasp. Help!!!
Ian Marlow
[email protected]
No answers
Ieasha roseasked
Just wanting to know if the 9ct yellow gold is genuine gold? I'm Looking at the 9ct yellow gold diamond cut chain 41cm & 46cm but am also wondering how thick it is?
3 answers
yes maybe it is genuine gold :) i have a sterling silver one though..
Ice J.Ice Jewellery
Hi Leasha, our gold jewellery is solid genuine gold :-) If you have a product code of the item you're looking at, I can get a photo sent to you. Just send me an email at [email protected] and I'll sort it out for you.
Thankyou so much for getting back to me :) I have sent a email through .
Sssssasked
Is this imitation or original ?
1 answer
Ice J.Ice Jewellery
Hi,
Sorry for the delayed response! All of our items are original :-)
Thanks!
Al Jafariasked
Hi
I wanna know why do you offer just 1 year of warranty for Wenger watches although Wenger watches have 3 year of international warranty?
Does it mean that you are not an authorised seller for this brand?
Thanks
1 answer
Ice J.Ice Jewellery
All our watches are authentic and we cover the warranty for 12 months. If there are any manufacturing faults our in house watch maker's will repair the watch. We also sell at much better prices so that is why we cover it for only 12 months.
Yasmin Matkovichasked
Are you selling real or fake items? As in if i want to by a MARC Jacobs watch is it really a MARC Jacobs watch or is it fake?
1 answer
Ice J.Ice Jewellery
Hi Yasmin, thanks for your question. I understand your concerns it's great that you're doing your due diligence before purchasing. All of our products are 100% genuine so if you buy a Marc Jacobs watch, you will receive a REAL Marc Jacobs watch :-) Thanks!
Donasked
I’m from UK and I am ordering a ring from ice scale and I’m wondering how long the shipping will take ?
1 answer
Ice J.Ice Jewellery
Hi Don, shipping to the UK can vary in time - it can take anywhere from 4-10 business days. We can sometimes expedite the shipping depending on which warehouse the ring is coming from.
Quinnasked
Hi !!! Im really interested in MK watch but there is one review here said its FAKE. Can someone pls share experience ?!
1 answer
Hey! Whoever said it is fake is most likely someone who hasn’t bought from them or are just trolling :) I have multiple MK watches from Ice, and they are all genuine and completely amazing
Joshuaaaaasked
How long does express shipping the Brisbane take? Thank you. Ordered a watch on friday
1 answer
Ice J.Ice Jewellery
Hi,
Thanks for your message. Shipping to Brisbane depends on the product purchased. All products have their own shipping time frame. Some can be delivered next day, some take a few days to dispatch.
Regards,
Simon
Bikramasked
I am after a MK watch. Just wondering is it genuine or not?
3 answers
Hi it would be helpful if you can send model and where you buying from?
If you're purchasing any item from the http://iceonline.com.au website it is genuine. If you're referring to a different site I'm unable to assist you.
Ice online sends out the authenticity certificates etc. as I was still sceptical (at first) I took it to a local jeweller who confirmed their authenticity too.
Did you end up buying one Bikram. Read a review from a few months ago saying theirs was not genuine?
Other Jewellery Shops & Brands
Belle Fever
4.8(310)Pure Envy Jewellery
5.0(102)Luxe.It.Fwd
5.0(68)My Jewellery Story
4.7(102)Jogia Diamonds
4.7(57)Moochies
3.6(450)Thomas Sabo
3.9(94)Nikki Lissoni
4.7(27)Swole Watches
4.5(23)Bella Boutique
3.5(53)Oz Straps
4.1(25)TimePiece Store
4.3(20)Other Jewellery Shops & Brands
Belle Fever
4.8(310)Pure Envy Jewellery
5.0(102)Luxe.It.Fwd
5.0(68)My Jewellery Story
4.7(102)Jogia Diamonds
4.7(57)
Listing monitored by Ice Jewellery representatives.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.