Ilve IV602BIM
MPNs: 36528290 and IV602BIM
- ✓ Verified company
19 reviews · Statistics
Reviews
I will never buy from ILVE/Eurolinx
IV602BIMOur new home come with all ILVE products. The Microwave was repaired multiple times and replaced only to become faulty again. Same experience with the dishwasher. We also had issues with the oven and stove. Eurolinx is the distributor in Australia. They promise to call you back throughout the process and when I dare called 3 days after the day I was told I would receive a call......I was spoken to like I was trash. Poor quality product, poor service, poor process. I thought ILVE was a premium/quality brand but I can assure you it wasn't in my experience.
Show details
Less than 6 months old and failed twice
IV602BIMThis microwave was part of the appliances with a new home build. It stopped working after 3 months and somebody came out to service it under warranty. Another month late and it has failed again.
Dealing with Eurolinx for service is a painful experience. Using their website to report anything doesn't work. Trying to call them is difficult as often nobody answers and the call times out. When someone does answer it's the standard response of I'll follow-up and get back to you.
Buy this microwave and you may be lucky. If you're not then it will also be a challenge getting it repaired.
Show detailsThat's a different number to the Eurolinx number I was advised to call?
The website still has 1300 694 583 as the contact us number.
I've been told the microwave will be replaced a week ago but nothing since?
Micro has stopped working in under 6 months from purchase
IV602BIMThe Ilve IV602BIM microwave has stopped working in under 6 months from installation in our new kitchen. There is no lights or signs of power, yet when you open the door the plate is spinning and the light is on??
I have no idea what is going on and am quite disappointed given it is brand new and meant to be a high quality item. Has anyone had the same experience, Ilve is you are reading this review please contact me and let me know what is going on!! Not happy at all.
It has been a week since my initial review and aledged mediation thru produc
... Read moret review with Ilve and yet I have heard and seen nothing!!! Must say given the status of it being a high quality item the service or management team certainly don't seem to back that up!! Still waiting and unable to use the microwave that is all but new!!!I have been advised from Product review that there wouls be some form of mediation between myself and Ilve yet to date I have heard and seen nothing!! Very dissapoiting indeed most certainly wont be r
... Read moreecommending any of their product to anyone given there non existant care for their faulty items. DO NOT BUY ILVE!! COMPLETE WASTE OF MONEY AND NO BACKUP SERVICE!!!
Hi, we are unsure what is happening. We have been trying to make contact
First, I would like to apologies for the frustration you’ve been experiencing recently.
To assist further we’d be grateful if
Easily the worst microwave I have ever used/owned
IV602BIMThis built-in microwave came with our apartment brand new and does present nicely in the kitchen. However it takes a lot longer to heat up food than any other microwave I've used before, and heats food very unevenly. We always have to add an additional 30secs to 2mins when heating up food depending on what it is. It also requires you to take the food out to mix the food every minute or two so that it heats through evenly. Definitely not worth the relatively expensive price. You're much better off saving your time and money with buying a more re
... Read moreputable brand (Panasonic, LG, Samsung etc.). Even our old Kmart microwave heats quicker and more evenly than this one does. I am just thankful our microwave still works after 2.5 years of use. Many other residents in our building have complained about their microwaves failing and/or giving off burning smells etc. Feels like a very poor quality product with a European name (but made in China). In saying that, you can still find better products made in China compared to this one. Very disappointing and really look forward to using our old microwave after moving out of this apartment building.
Find out how Ilve IV602BIM compares to other Microwaves
Know better, choose better.
Seems down on power
IV602BIMSeems low on power. Our 20 y.o 600 watt microwave would boil a cup of tap water in around 2.20 min., our 10 weeks old Ilvie 600 watt oven takes much longer, around 2.45 minutes, which is strange.
Show details
Fantastic response
IV602BIMThis Ilve microwave came with the new house we built, supplied by builder. We did have some problems with it sonI posted my concerns here. I have now edited those concerns out to be replaced with the highest praise that I can give in terms of the company’s response. I posted in the evening and received a reply at 9.00 a.m. The issue was very quickly resolved with the immediate offer of a replacement microwave. Jan, the representative was so helpful and kind so I want to reassure all Ilve customers on here that the company does follow and respon
... Read mored to your concerns. I wish I had found a way to go to them directly in the first place but their interaction through Product Review has been outstanding. I am also grateful to Product Review itself for providing the forum in which to turn a disgruntled consumer into a big fan of the Ilve company. My advice is to give them a chance to put it right because they certainly will.
Terrible quality and service
IV602BIMI originally purchased what I thought was a good quality Italian appliance in 2017. The microwave stopped working less than 2 years after purchase. The original item was replaced and the new one has now completely stopped heating 2 years later. I've been chasing Ilve for over 3 weeks with emails, sending invoices and completing service forms to be told it is out of warranty and they are unable to assist. I do not know how Ilve can sell what they call premium products that last for only 2 years. I'm extremely disappointed with the quality of the appliance and just as disappointed with the run around I've experienced from Ilve.
Show details
ILVE products are useless - Lot of compliants with my personal experience
IV602BIMILVE products are usless - Lot of compliants with my personal experience
Microwave, Dishwasher, rangewoods etc.. complete package as part of a MOJO Homes package - I have lot of issues with most of the ILVE products, just to give background firstly my microwave stopped working with in few months luckly it was under warranty it got replaced, now again new one doesn't heat properly.
Next come rangewood, it is stopped working few weeks back . Called ilve they said it is out of warranty it is just under 3 years. Called autorized Technicia
... Read moren with my out of pocket expence to check as per Ilve and they said motor stopped working & also switch board control stopped working to replace they quoted me around 550 to 700 AUD. Next come dishwasher, This is one of the worst dishwasher from ILVE, it doesn't clean properly at all. Tried all the different option provided in the manually and it doesn't wash properly at all. So I strongly advise people don't buys the ILVE products, All the products are worst in my personal experience and customer service also bad.
Perfect replacement
IV602BIMThis is a replacement for a kitchen which required a surround, so matching the space was essential. The oven fitted perfectly and connection of course was a easy. The operation is simple, with all features easily accessible, and dials push in, avoiding accidental damage. A good feature is that the clock turns off, saving burn in and probably slight power saving. The additional features of grill are useful and the food seems to cook evenly. The inbuilt menus are also a good feature (when you remember to use them). Overall happy with the purchase and it looks good in the kitchen.
Show details
Find out how Ilve IV602BIM compares to other Microwaves
Know better, choose better.
Great unit to have as a small oven
IV602BIMGreat microwave/ oven unit. Easy to use and very easy to clean. Only thing is when the globe needs replacing the whole unit needs to be apart to get access to it.
Many different functions to chose from. easy to clean with the removable glass tray inside the unit.
can get finger prints very easy on the outside of the unit. a lot of cleaning with a young child in the house.
Sleek and stylish
IV602BIMOur new microwave looks great and works well. One of the best features is that it’s streamline and has a faceplate so there’s no need to clean around the microwave. The dials press in to leave a flush look when not in use. A great feature is when u finish using the microwave it turns itself off. it seems to cook well for the amount of times we have used it so far
Show details
Pretty happy
IV602BIMWe purchased this for our new home as we liked the built in look.
It works perfectly and is very easy to use.
The price was also very appealing, as we bought it during a sale.
It took a while to get used to all the functions but the instructions are pretty clear
Find out how Ilve IV602BIM compares to other Microwaves
Know better, choose better.
The lights were not working and sometimes it won't spin
IV602BIMI got this microwave which was included when I purchased my property. It's quite useful to use and the looks of it suits my kitchen and the food cooked was hot as expected however the lights stopped working after just one year and it also it sometimes spins sometimes doesn't.
Show details
Nothing but trouble
IV602BIM6months old, has never heated food when and has now stopped working.
Normal meals that would take 8 min to reheat, now take 9 1/2 and still the food is sometimes frozen. Not impressed at all considering it’s meant to be a high quality microwave. Any tips or contacts for customer support team would be greatly appreciated. Thank you!
Dear Rach,
customer support can be contacted on 1 300 85 64 11 option 1
... Read more ILVE Customer Care
Does the job
IV602BIMI chose this microwave because I liked the way it can be built in flush with my new kitchen cupboards. It was a bit tricky to install but once we worked it out it looks great. I have had it for three months and use it quite often I have had to adjust cooking times as it cooks differently to my old microwave. It has a grill element at the top great for melting cheese
Show detailsQuestions & Answers
I have the same problem as Jan L mentioned 2 years ago. Is it possible for us to replace/fix the start button ourself without calling service? Please advice. Thanks.
"The Start button misaligned/ clip came off on one side so half the button ended up pushed in to the cavity. We could still start the microwave by touching the button gently. Unfortunately now the button has now given way more and will not start the microwave at all. It is disappointing to find this problem in a button! Never in 40 years of using different brands eg LG, Panasonic etc have we ever had a problem with buttons!"
I have the same issue as Jan L mentioned 2 years ago. Is it possible for us to replace/fix the start button ourselves without calling service? Please advise. Thanks.
“A few months ago the Start button misaligned/clip came off on one side so half the button ended up pushed in to the cavity. We could still start the microwave by touching the button gently. Unfortunately now the button has now given way more and will not start the microwave at all. It is disappointing to find this problem in a button! Never in 40 years of using different brands eg LG, Panasonic etc have we ever had a problem with buttons!”
I bought this expensive ILVE BIM602 microwave in 2017 and have been putting up with its rather poor heating function (compared to all my previous cheaper microwave ovens) all this time.
A few months ago the Start button misaligned/ clip came off on one side so half the button ended up pushed in to the cavity. We could still start the microwave by touching the button gently. Unfortunately now the button has now given way more and will not start the microwave at all. It is disappointing to find this problem in a button! Never in 40 years of using different brands eg LG, Panasonic etc have we ever had a problem with buttons!
Is it possible for us to replace/fix the start button ourself without calling service? Please advice. Thanks.
Hi Jan, please contact us at [email protected] and we'll sort it. ILVE Customer Care
Get an answer from our members and Ilve representatives
Details
 Ilve IV602BIM2.6(19) |  |  | |
|---|---|---|---|
| Category | Microwaves | Microwaves | Microwaves |
| Price (RRP) | $699 | ||
| Type | Conventional | ||
| Features | Child Safety Lock and Grill Function | ||
| Capacity | 25L | ||
| Dimensions | 390 x 595 x 368 mm | ||
| Turntable Diameter | 310 mm | ||
| Door Mechanism | Push Release | ||
| Power | 1,300 W | ||
| Manufacturer Warranty | 2 year(s) | ||
| Colour / Finish | Stainless Steel | ||
| Release date | |||
| Replaced by | Ilve IV601BIM | Ilve IV602BIM |
- MPN: 36528290 and IV602BIM
- GTIN13: 9341584033970
Extra Information
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Hi Phil,
Please contact our office on 1300 856 411 option 1, and one of our friendly team members will be happy to assist you further.
... Read more Regards, Eurolinx