Found out I’ve been paying since 2001 and I need to speak to someone as I found a glitch in there policy I’ve lost$7,000 as they said I cancelled but when you go to a higher amount they stop the one your on and as the guy on phone said it is not a bank so when you start new one you lose the money you’ve paid.

I would like to say that we are so very pleased with the way insurance line handled our recent claim .
The lady was very helpful and totally supportive. We had the money for our mums funeral the next day.
We would totally recommend insurance line.

I don’t know where did they get my number. They’ve just keep on calling me every single day since last year!! Even when I told them I was not Interested in them and won’t consider to buy any insurance at all as I was only a student!!

What make they think that if a 25 year old international student will buy a funeral insurance overseas! Plz stop the call!

Have recently lost my mum.
Phoned and received a claim number.
Sent a copy of certificates as requested.
Payed instantly.
Would not hesitate in recommending insuranceline funeral insurance
Very happy with there service.

They have been calling me to join for 4months straight up to 6times a day. Always politely refused, just to have another operator calling me in 5 min.They are pesting me and I don’t even see the end of this.

I don't know where they possibly got my number from but many times over the last week I had kept getting calls that would end as soon as I picked up. Today, someone finally spoke to me and they were from here. I told them I am not interested and thought that was it. Later in the evening they had called me again. I asked them to remove my number from the list. Let's see if that works.

I had never even looked into this company prior. If anything, calling me like this is going to make me NOT consider them in the future.

This company had really high policy fee! I refused after they quote me. But after that they keep calling me all the time! Such a harassment! And when I ask them to remove me from their list, they hung up on me! Such a bad manners!

Don’t take out funeral insurance with any company. I took out a policy for my dad 17 years ago. With inflation it just keeps going up. My policy is for $7,500 & over 17yrs I have paid over $20,400. If you cancel you get nothing back. My dad is now 80, if he lives for 10/20 more years I don’t know if I can afford it. Bank money into an account. Funeral insurance is a waste of money.

I have just found out the same thing is happening to my mother re Insurance Line funeral policy. Mum is paying an amount every fortnight from her pension payment and yes, it has to continue until she turns 90. If she cancels the policy she will lose all the money paid in. The policy was taken out for $6,000 and to date she has paid over $10,000. She will not receive the excess payment either. I agree that Insurance Line are thieves and they do prey on the elderly.

We should all take this to the Insurance Ombudsman. I am.

Have had dozens of spam calls from this company. They give up for a few months and then start again. I just block each number they use to call me. I must have at least 25 by now. They got my number when I bought some furniture and signed up as a member to get a 10% discount. I wish I had paid full price, because the furniture people sold my number onto insurance line. No business ethics, just sell, sell, sell.

I've never even been on their website or even thought about getting insurance with them yet they keep insisting on calling me.

Try and get people are actually want insurance, don't try and get people who aren't interested.

When buying a Funeral policy ONLY OPT for a LEVEL POLICY if they trap you into a STEPPED POLICY that means your policy will go up and up and UP!!!! So only get LEVEL POLICY!!!!!!!

Reeks of desperation. "I'm not selling anything... have you heard of Insurance Line?". Don't even know how they get people's personal mobile numbers. Don't care, stop spam calling me. Not interested.

Insurance Line funeral policy. Checking parents plan today and they are paying a fortune every fortnight (a pension payment) and it will not stop until they turn 90. If they cancel the policy they loose all the money they have paid in. Would have been better to put money in an investment account. Insurance Line you are thieves. They prey on the elderly.

I would have looked into this sooner but only found out they had the policy my parents are 85 and 84.

This company has phoned me FOUR TIMES!! Each time I have stated clearly I am not interested. They keep harrassing me. Just respect my wishes and stop already. When I am ready to make a claim, I'll definitely not be using this mob!

Very happy to be insured now thanks,
the representative was helpful and friendly
thanks InsuranceLine.
Would happily recomend this service to friends and family
and have done so.
Very happy all around & nice service rep!

I don 't understand why there are so many negative comments on here. Insuranceline is underwritten by Tal Insurance, and Insuranceline is one of the biggest insurance companies in Australia.

They have been calling me everyday for 3 weeks, I told them the first time they called I didn't want any insurance, but their call centre kept calling me, when I asked to speak to a manager she was rude and didn't care and I'm still getting calls.