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10 questions from our users

Marie C.

Marie C.asked

I paid my funeral plan for 9 years nowi want to cancel can I get my money back



2 answers
Robert
Robert

Hi Marie.no way they will not refund you.but they will gladly cancel it and keep your money.l started a new policy recently so it would not increase every year.So l lost all the money l had put into my policy over the last 10 years.

Rieko W.
Rieko W.

Is there anything or anywhere’s else that can help get your money back?

Robert

Robertasked

I was a member for 7 years and changed my policy to a no increase premium.So it does not go up each year.BUT they started me a new policy and I lost all of the money I had put into the previous account. Also is it right that they cancel your policy after you turn 69.
I had a friend who was 79 and they cancelled his policy because he had only been a member for 2 years and they said he was too old to be a member and returned 3 payments to him.



No answers
Jenny W.

Jenny W.asked

How much is funeral insurance for someone who is 76?

1 answer
Glynis
Glynis

At age 76 forget it. keep your money in your bank account. At least you will earn interest.

Puring

Puringasked

I insured my husband in 2009 in March I paid one month.After he died in May 2009. I did not claim.Was he entitled?

1 answer
Anthony T.
Anthony T.

Is it possible to get your money back as I been a member since 2000 I realise now but I'm paying too much for funeral cost don't cost as much as would you put in over the years



Sue

Sueasked

Do the premiums stay the same throughout policy of funeral insurance?

No answers
Don

Donasked

How much is a funeral policy for aprox $12000 each our age is 77 & 80 years old monthly please?

1 answer
vickiflynn
vickiflynn

My mother in law died July 16 and my father in law died Aug 17. She was 75 and he was 83. They had a VERY small policy for $2704 each, barely enough for a cremation. For that they were paying around $60 to $70 a month. (I do have the paperwork but would have to dig it out) When my mother in law died, the premium did not go down by half, but stayed at around 2/3 of the premium for them both. When I questioned this with the insurance company, they said that the insurance was cheaper when MIL was alive because she was younger and it therefore reduced the combined premium. So if you do the figures, you would most likely be paying around 4 times as much a month, $240/$280 per month for $12000 each. I wouldn't hesitate to say those amounts would be minimum amounts, it would probably cost more. But if you mind me saying, why on earth would you need that amount? My MIL had a lovely cremation and service for just under $3000, and I can honestly say it couldn't have been any better had it cost $12,000. We did not have a service for my FIL, just the cremation which cost $1875. Funerals are for the living, not the dead, a gathering in a relatives home to celebrate a life, would be minimal cost and, I think, much more personal.

Tony

Tonyasked

Have found correspondence for Policy No 84126777 but have no record of paying the premiums. Is this still current? Name Adam Pelley.

1 answer
Lins
Lins

mate you are really better off to ring the company rather than put your insurance details on the net for anyone to see.

timtam

timtamasked

im took out my policy 6yrs ago and in that time have moved an seperated because of this i do not have a copy of my policie. i emaild requesting a copy as id like to review it also refresh myself with the policy. i never resieved a responce. i still make the regular payments via direct debit so please tell me how i get a copy of my policy

1 answer
Dann
Dann

Why not call them? Speak to them directly.

Zak

Zakasked

with insurance line can you get a payout at age 85? or no longer need to pay fees.

1 answer
Ant30166
Ant30166

No you can't. They ONLY payout on death or terminal illness. I just learnt this the hard way

Jennifer

Jenniferasked

Can you cash in your funeral plan if you wish to change companies?

2 answers
felicity9
felicity9

I believe it depends on your age. Some will at a certain age. It depends on your policy document. I'm looking into all these things at the moment before deciding on a funeral bond or insurance. Even if you have a capped age on the insurance, I think it is still up to the individual policy whether there is a cash back at the capped age. Prior to that, you may just lose your money.

Stew
Stew

No you get no cash when you change companies it is like your car insurance you get nothing when you decide at the end of the year, unless you cancel midway through the year you get some of your premium you paid on your car. But the funeral insurance is completely different to that and you ring and you will find out for yourself.

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