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- Verified purchase
Very Disappointed
We have had our pool for one year. We left for a weekend and a hole appeared In the seem. Really disappointed!!! I paid $130 for my pool, I expected more than 1 year. I'll never buy an intex pool again.
Purchased in July 2021 for $130.00.
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HarryAdelaide
- 6 reviews
- 7 likes
I never got the chance to use the pool
Last summer we purchased this pool it was easy set up all was going well all part fit, all blown up really to fill and as the pool was fill decided to take a quick wall and upon re turn my new 12 wk year old pup bit little holes in the ring of the pool well there go's our new pool
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ClairePerth, WA
- 16 reviews
Great value .
We had an older 12ft model with a larger white inflatable ring around the top .
We've got 3 seasons out of it but it's now got a bit out of shape and is leaking air . Bought on sale from Kmart for about $60, This thing has been an awesome investment .
We sprung for a cover, foot bath and simple hose vacuum, it really has been very low maintenance . We only leave it up for probably 3 months of the year then clean it and pack it away in the shed .
I'm not sure what people expect for the ridiculously low cost of these things .
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If you don't want stress, avoid these pools!
Bought a large above ground intex pool that holds about 17000 litres. The filters are sub par and don't move the water as it needs to be. If you use a flocculant to clarify the water, be prepared to drain it and clean it because the filter is not strong enough to suck the particles out. Even with testing the water every day, the water will still go dull and adding a clarifier tablet only made it worse by adding MORE particles to the water sending it milky. I am obsessive about the water and no amount of professional pool advice has helped. Save...Read more
your money up and buy a proper in ground pool. I will never buy another of these and I've owned 3 of them all with the same problems. If I didn't have a kid who was a water baby, I would slash it open with a razor blade.Similar opinion? Write a review on ieatwords.com.au!
My ring just blew out after a rain. No other damage any where in yard.
I bought my current 18'x42" pool around 2015. I had to replace my old one, same model. My old pool lasted 14 years. Although the new one was much thinner and lighter. I did expect it to last more than 2.5 seasons. It basically just blew out no warning. I got up Fri July 20th. Unplugged the pump before going to work and left it was fine. When I came home after it had rained the entire ring on top had slits up and down about every 18". This pool has been up since May with absolutely no sign of a problem. And at the end of the season as with the p...Read more
ool before. I took it down and rolled it up on a hot day storing it in a barrel. Now I have no pool and no response from Intex. I would like to tell everyone, unless they go back and make these pools better, don't buy one. Unless you want to replace it frequently.Similar opinion? Write a review on ieatwords.com.au!
NanaLaveen
Disappointed
First find two pin holes in pool liner before set up. Had to patch before finishing set up. Then pump worked for one day. Really disappointed mine is a Intex 15×48 above ground. Sorry I bought it. So now I have to get a new pump. Read reviews ahead of time but thought they had improve product.
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StretchKnoxville
Intex Above ground pool 20x48
I bought an Intex above ground pool and I have had it over a year and I winterized it as recommended buy the manufacturer, as spring rolls around and I’m ready to open the pool up for the summer I noticed that the poles had rusted and were breaking apart. So I drain the pool the rest of the way and start taking the pool down to see how bad the damage is and come to find out that every pole was rusted and over half of them broke apart while I was trying to take it apart. I called Intex and have got nothing but the run around and they say that th...Read more
ey recommend taking pool down for the winter but not mandatory to do so as long as it is winterized correctly, so as I have been getting the run around trying to get someone to help me all they can say is that there is a 90 day limited warranty and that there is nothing they can do and they say that because it occasionally it gets below 32 degrees where I live that the cold weather affect the poles and could have caused the issue I’m having. So basically they are a crap product and they don’t stand behind there product al they want is us hard working people to keep buying there product that is crap. The sad part is that they even said they could help me purchase new pole for my pool but they wouldn’t help with price or even give a discount but they pride there selfs with great customer service, if you ask me and my experience there customer service sucks and they won’t admit when there product is faulty even if it is after there so called 90 day limited warranty on there products. I hope everyone sees this and sees what kind of company they are, they don’t stand behind anything and all they want us to do is spend our hard earned money on there products they don’t even stand behind. I know everyone’s experience isn’t the same but I will say I will never buy another Intex product ever. If I could post pictures I would so everyone can see what happened and what it looks like.Similar opinion? Write a review on ieatwords.com.au!
Ms. West AussieAustralia
- 7 reviews
Cheap Summer fun.
(8 ft w filter). Very good. Despite size, you will need chlorine (eg. floating canister) and maintenance or pool will soon get slimey and unsanitary; there's no avoiding it. (I went to Bunnings for pool advice and products (or u can go to local pool store). Tip: for first use: air out a day or so before filling up with water for first use. (strong plastic smell permeated into water i had to drain and refill. fine now). Clean out filter with pressure from hose once a week.Great for older kids or adults.
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Raft Problems
I bought a 36" round raft for my grand kids and the valve does not stay shut when I put air in it. I did not find the receipt and they do not stand behind their products. Offered me nothing. Not a good brand to buy. It's not like I was asking for a new pool just a new raft that would hold air.
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A new pool with leaks
I was very disappointed in this pool, ordered it thru amazon, my mother in law got it as a gift to us for our grandchildren, as soon as we put it up, leak #1, then after an hour of putting water in oops there comes leak #2 I was so mad, you should not put a product out there you cannot back up! I will not buy another pool from you.
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Fancy NancyMonson ma 01057
We luv the pool but the ladder rusted
My husband and myself bought the pool for our young daughter.
We luv it.
One problem, the ladder rusted so we had to buy a new ladder.
It was 200.00 dollars for the new ladder.
The pool itself is great!
It's our Hampton beach!
We luv the pool itself! Thank you!
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Be careful, only buy where you can return to store, intex is terrible if pool is defective. i guess
purchased 16x42 pool, days filling water 14000+ litres, small leak around the protruding hose connection. phoned intex, i have to drain, cut the pool apart and send them the logo, the drain plug, piece of liner, piece where it leaks, at my cost. Intex not willing to do anything.
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Kids love it!
I have the 8ftby30 pool and set up was pretty easy. Wish it would have came with a pump would of gave a 5 start rating but overall kids love it! Waiting to see how it will hold up over time. Great buy for the price! Would definitely recommend just have to buy your own pump. Still not a bad deal for the little ones.
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JamieSouth west rocks
- 3 reviews
Great pool but...
Great pool eg sizing ( can fit in a small flat space) for the price but it was very easily popped and so we decided to buy another one and the pump wasn't strong enough for the pool at all so didn't last long and was quite shallow we have now upgraded and regret buying this pool previously.
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No
It's to small for my 6'8 brother who has a disorder like down syndrome and I find it so rude how you wouldn't make a cheap big pool for me. Oh and I would like it to be heated and it to have like colour lighting in it. Thank you for your time and hopefully I see an improvement.
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sunnyozAustralia
- 17 reviews
- 14 likes
Waste of money - overpriced and so much trouble
I bought one of these pools - and I spend more time servicing the stupid pool than actually using it. Faults? - where do I start!! Very limited warranty - 30 - 90 days says it all. Ladder - good grief!! - is really only suitable for a very light weight child. Cover? - ripped within 10 days. Cannot get replacement covers anywhere. Pump? - go through cartridges one a week. ANY sign of dirt in filter - and pump won't work. Can't clean them - have to replace them. Suction of pump - can barely pick up a leaf, let alone suck it up. Pool service compa...Read more
ny's won't service them - told that is because they are too problematic, you cannot get spare parts, and the parts with it are so cheap and poorly made. Have spent the last 2 weekends trying to clean my pool - over $140 in chemicals later, and still not the slightest bit of difference. Pumps are useless - what little dirty water it does suck in (only after you have put in a new cartridge) - just comes back IN the other end. End continually pops off the pump - so dirty particles that you have spent ages cleaning, fall back in to the pool. Trying to get parts is a nightmare - shops won't stock the parts, I have heard SO many stories from shops as to why they won't touch them. I don't believe these pools are at all suitable for Australian conditions. I have spent a fortune on making my pool and area compliant (with Council) and now would not recommend ANYONE buy this pool. If I can get another summer out of this pool - though doubt it as I hate swimming in dirty water - it will be sliced up and dumped at the tip. Speak to the many people who are now trying to flog off their similar pool and if they are honest, they will tell you the same story as above. No customer service, impossible to get spare parts, what is available will only last a very short time, total waste of money.Similar opinion? Write a review on ieatwords.com.au!
Pool has leaks
This is the second year and second pool with a leak. Last summer I found a leak along a seam, I was able to get through the summer. I bought a new pool for this summer and it has a leak along a fold. I am so frustrated this should not happen. These pool are good when they work but this is unacceptable new products should not have flaws. This is brutal. I am so disappointed.
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Best Pool Ever (with one qualification) - UPDATE
UPDATE: We had a 42 degrees celsius day a couple weeks ago and the issue mentioned about the ring deflating has happened to us which admittedly is the first it's happened in 4 years. It appears that in extreme heat the seal that connects the inflated ring to the pool itself loses contact. There's no point looking for the leak as you would normally via sound or with soapy water as it's on such a micro and macro scale i.e. micro in the failing contact isn't a hole in the fabric but a destabilising of the glue and macro in that it can be the case ...Read more
for tens of centimetres. We kind of have a fix in that we have really strong electrical tape and have taped a good 2 metres of where the contact has failed the most clearly. Still have to pump air in every few days which isn't great but I think this will last us to the end of summer.Similar opinion? Write a review on ieatwords.com.au!
Cheap and beats the heat :)
For less than $100, I couldn't be happier has kept me cool on the hot days. At this price i'm happy to get a season out of it :) Any pool shop is happy to check your water, just take in a sample and they'll test and advise you on chemical use and amounts.
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ADayMidwest, Western Australia
Love it! 10 years now.
My hubby and I got this 12 ft pool in Queensland - 10 years ago - and before we had children. We used it every summer, moved to Western Australia and used it again every summer since. Our children love it too now. We rinse and dry it very well before packing it away for winter. Recommend this to the extreme. Excellent pool.
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Questions & Answers
Khojaste Kianifarasked
Hi, I have bought an intex pool for my little child recently. the place it has been set up is great and leveled but there is a concern; it is under direct sunlight and in summer it's really hot at noon and afternoon (around 40 c). is it safe?
No answers
DMmsasked
I think I already know the answer but trying to avoid draining the pool. My son ‘surprised’ me And set the pool up for me with the plugs in place and sit at the filter system. Can I add the filter system without draining the water?
No answers
Mikeasked
I set up my pool but it seem that my liner is to tight, why is this?
No answers
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