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StaceyDarwin, NT
Great spa but has it's downfalls
I enjoy our Lay-z Miami but would like to give my honest review.
Shop around - we paid $1000 but have friends who paid a lot less online.
Also bought extra filters online & put dirty ones through dishwasher (on their own lol) to clean them up.
Pros - Looks good, tough exterior, secure lid locks (survived Cat 2 cyclone), very comfortable, heats to good temp, good depth, great for 2.
Cons - Filter design not great, time to heat is slow, bubbles are just a strip of plastic with holes - not really jets (we never use it).
Overall I'm grateful that we can have a spa on our small balcony and really enjoy using it. If I had the room I would have one of the 8k spas that I used to own and use every night. There's no comparison.
Purchased in December 2021 at Clark Rubber for $1,000.00.
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RyanNorth Western Region, NSW
Great portable spa
Good for 2 adults, I wouldn’t say 4. Maybe 4 small kids. Lots of bubbles. Happy overall with price and quality. Put it on a small timber deck with foam squares under it.
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brendaj981968North Queensland, QLD
Inflatable spa
My inflatable spa is absolutely fabulous so easy to set up, quick delivery and works exactly as described I was worried it wouldn't be a good quality one but I was wrong I have now recommend my friends to U as well thank
Purchased in November 2021 at Outbax for $680.00.
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Bestway lay z spa Aldi's purchased 24th October 2018
Rang Bestway 2 days ago as our spa pump had broken down. Sent details required. New pump was received today would recommend this company to anyone prompt service thank you
Purchased for $499.00.
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dave b
- 2 reviews
great product
what a great spa easy to set up and very quit to run and turned up when they said it would 10/10 thanks would use this company again no problems
Purchased in October 2021.
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Welsh R.South Australia
We LOVE our spa.
We are so happy with our spa, our friends are so impressed with it as well so
hope we’ve sold some for you, it is so much better than we expected, the price was very good also. Easy to maintain, heats quickly when we need to heat I.
We really love our spa, we don’t share with anyone, it’s perfect for 2 but any more wouldn’t work but maybe that’s just us. Thanks from us both. 1 question-is it possible to put more air in the sides without emptying it? Would appreciate a quick email regarding this
Purchased in December 2021.
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beatway spar
had a problem with my lay-z-spa i contacted bestway for help part supplied problem solved part was sent and was in nz within a week great support from bestway thanks team.
Purchased in January 2021 for $650.00.
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MelWide Bay-Burnett, QLD
- 3 reviews
Love our Spa
We love our Inflatable spa, Instructions to set up were confusing at first, But once you know how to set up, Its easy and quick, Only Downfall is getting replacement filters and finding the right spa tablets for it to keep it clean. Filters clog up quickly if not cleaned regularly. But apart from that, Absolutely love it, Even my son thinks it's a giant pool for him.
Purchased in April 2021 at Laybyland for $632.00.
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DylandesignAU
- 6 reviews
Frustrated with my purchase
I purchased the lay-z-spa palm springs. The spa itself is great, I love it, but I haven't been able to use it for more than two weeks now. The problem is trying to purchase replacement filter cartridges, I cannot find a single website or supplier in Australia where I can buy them. The only place I've found the cartridges is on ebay and amazon where they are grossly overpriced because they're so hard to find. There is no official Bestway supplier that has them in stock.
I bought my spa from outbaxcamping.com.au (who are also out of stock) and ...Read more
they recommended me to contact Bestway directly. I have called multiple times on 02 9037 1388, every time I call during the day it says "they're already on another call or it's outside business hours, please leave a message", I've left a message with my number and never heard back. So I sent an email to [email protected] asking for help - I still have never heard back from this either. These filter cartridges are supposed to be replaced 'regularly', how can we do that when they're $25+shipping EACH and the spa requires two of them... that's more than $50 each time they're replaced, it's unacceptable. It seems Australian customers are being ignored.Purchased in March 2021.
1 comment
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william l.Metropolitan Adelaide, SA
- 5 reviews
- 1 like
Very happy with this spa.
Have now bought two of these, one for home and one for our shack. We are in our second season with the one at home and am still very happy with no issues so far.
Purchased in January 2021 for $499.00.
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Pauline JTasmania
Great value spa
Love this spa, have had it over a year and used it for months, then packed it away for 5 months when not needed. So easy to unpacked and set up, have just been using again over the summer months.
Heats up well . I think it is great value for the price
Purchased in January 2021 for $699.00.
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Anna BCanberra Central 2601, ACT
We use this spa every night!
We use this spa every night! We have had it for approximately 6 months, very sturdy considering its blow up, the top cover is great, and outer cover too! Just don't fill it to the max line as bubbles will spill out when turned on, we always have it filled to the minimum line. Otherwise we can't fault this spa at all! Love it.
Purchased in September 2021 at ALDI for $499.00.
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Great spa, no problems!
Spa was a little smaller than expected but all works well, heats up in no time and my kids and wife love it. Plenty of soothing bubbles and real easy to maintain... Would buy again!
Purchased in November 2021 for $430.00.
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Vince BSouth East Queensland, QLD
- 2 reviews
What a great spa
Exellant for the price works great was surprised the amount of bubbles action we had highly recommend this spa .we had a slight problem with it contacted customer service spoke with michael and he bent over backwards to fix the problem top job Michael cant be happier
Purchased in January 2021 at Outbax for $485.00.
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MelGreater Melbourne (Metropolitan), VIC
- 2 reviews
Great spa but gas down falls
Spa is built well with solid inflatable walls. Pump works quite well and bubbles are strong. However two major down falls are:-
1- timer does not allow you to program it to come on each day at the same time, it has to be done manually so if you are out all day and want a spa when you get home you either have to set the pump when you leave which maybe early in the morning or you put it on to heat up when you get home which can take 3 to 4 to 5 hours to heat up to the temperature you require, which can take up to 9 or 10 or 11pm before it is read...Read more
Purchased in June 2021 for $500.00.
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Arctic_elf
- 10 reviews
A good cheaper way of trying a spa
I have had my Bestway Lay-Z-Spa, Hawaii Hydro Jet Pro for a week now. I am very happy with the way it functions. The hydro jets are strong enough to provide a decent massage and the noise from the pump is not too loud while they are operating. The bubble function is quite nice but the pump becomes fairly noisy when they are on. The spa is comfortable to sit in for two, it would accommodate 4 but I think it would be a squeeze for 6. The padded floor makes very comfortable seating. It was easy to assemble and get running once I had viewed some o...Read more
f the excellent videos available on line. The instructions are not the best as the pictures are small and difficult to interpret. The spa needs the same sort of daily upkeep that a normal spa requires so that is something to to keep in mind if thinking of purchasing. I suggest visiting your local pool/spa maintenance shop for advice. I live in a colder climate area and will have to pack the spa away when the temperatures start falling below 4c.Purchased in January 2021.
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DavidSydney
- 3 reviews
- 1 like
great product!!
Bought a Bestway Lazy-Spa from Aldi for $500! What a bargain. Absolutely love it! It was really easy to assemble, heats to a hot temperature and it’s so good without heat on a hot summers day! Had it for almost 8 months and not a single problem! Definitely recommended it.
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MishKingscote
- Verified purchase
Great Product
I'm very happy with our purchase of the Bestway inflatable spa. Delivery was slower than estimated, but staff were very helpful. This shouldn't reflect on the store. We had a similar product, even though it was a similar price this one is much better quality, I can't wait to use it again.
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- Verified purchase
Exactly what we were looking for!
Good size, love the hydrojets, means we can use it at night and not annoy the neighbours! Air bubbles quite noisy at night, so love the option of being able to use the spa with or without air bubbles. Gets really hot, and warms up quite quickly. Kids love it as a small pool! Highly recommend.
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Krisjm1983
- 3 reviews
- 3 likes
Love ours!
I purchased one of these for my husband for Xmas as he has back issues and gets relief from a spa.
I really didnt hold out much hope that it would be much good, but I have to admit I was pleasantly suprised! It exceeded my expectations.
Easy to clean, pump is well sealed, holds temp well ( be aware it does take up to 8 hours to reach maximum temperature, we leave ours heater on to avoid this).
We have dogs and I was concerned about them scratching it etc, but the other cover is very hardy and it stops anything penetrating the blow up bit, which is great.
I had read reviews before I purchased ours, most were good but I did read some bad ones, I am very glad I still risked it got it. As you can tell we were very happy with it.
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Questions & Answers
Mandy B.asked
I have a lazy spa vegas and the plug has got so hot that its melted the fuse and cracked the external plug socket. Is this a manufacturing issue with the vegas model?
No answers
Philip Vartyasked
My spa has split along the seam we’re the air comes out to make the bubbles any way to fix this thanks Phil
No answers
Peter M.asked
One side has blown
No answers
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Official R.Bestway
Hi there,
age: http://www.bestwaycorp.com.au/Support or Private message us here. DavidI can certainly understand your frustration of not being able to source the filters. You should be able to reach us on phone 9am to 4pm Monday to Friday.
Can you try contacting us via this p... Read more