KarenGreater Melbourne (Inner), VIC
Warm experience
Ironfish is very responsible and efficient. I am satisfied with my inspection, final apartment and the entire inquiry process. Angel is very responsive to my messages and needs and clarifies all requirements on details to me.
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Great experience
This is my first time renting a property and Matthew has been extremely helpful with my enquiries and very informative. And thanks angel and Chloe for helping me choose the apartment and furnitures :).
Great experience renting from ironfish.
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Good experience
At the beginning, the intermediary did not reply in time, and the problem we submitted was not solved, which led to the delay of our application for check-out. Later, Matthew was in charge of our house. Matthew was very professional and solved the previous problems after taking over. He helped us get all the deposit back smoothly. Communicate with us in time during the check-out process to avoid extra expenses.
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ALICIAGreater Melbourne (Inner), VIC
Mathew Chan is very professional, while Angel is the worst agent I've ever seen
At first, Angel was in charge of our rent issue. She was very bad and rude. It seems she is trying to set obstacles for her clients at all stages, and she even told us that she was totally fine if we go for other agencies. It's none of her business. And then my husband complained about this situation to Ironfish, so they changed Mathew for us.
Mathew is totally different. He is friendly, helpful, efficient, and considerate. He helped us solve all the problems that Angel left. Our situation was quite complicated because we were trying to take...Read more
the rent contract from another girl. Mathew solved all the things very well. Excellent! I'm trying my best to be objective, and I really think that Angel is not qualified for her position. Ironfish should really consider it. She will ruin the business.Similar opinion? Write a review on ieatwords.com.au!
KKKKGreater Melbourne (Inner), VIC
This is perfect!!!
I am not satisfactory about the other guys in this agency. And I think Matthew is a very nice guy. I am so happy to know this person in this agency.
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This is perfect!
This is perfect! I am satisfied with Angel. She is patient and kind! good service! i hope the house will be nice too and i will have a good life in Melbourne.
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PatGreater Melbourne (Inner), VIC
- Verified customer
Unlawful & highly unprofessional
Someone should look into their shady practices including the obviously fake reviews on this site.
Have stolen money off me & are not refunding
Booked to stay at this hotel.
I cancelled well before the free cancellation window.
They are making it almost impossible to get my money back. Passing me around on the phone, feigning misunderstanding of the situation. They pretend the person is out of the office and don’t respond or reply!
...Read more
1 comment
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Very Good Service
So far services of Ironfish Real Estate was good. Our property manager Spencer Ling is a professional, easily accessible and amiable person. I highly appreciate the great work he is rendering. Thank you and keep up the good work.
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The agent Angle is perfect and patient
My agent Angel is very nice and enthusiastic. She helped us a lot deal with problems and explain all the things to us. This is a very pleasant experience with Ironfish.
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Jiaqi wuGreater Melbourne (Outer), VIC
Nice treatment and very efficient and professional
The manager Angel is very nice and comprehensive. The whole thing works smoothly and very pleasant. She helped us communicate with the landlord and conveyed our needs to him genuinely
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Dominic W.Greater Melbourne (Inner), VIC
Perfect experience!
I must say It is a really great company. Moreover,my agent Angel she is really enthusiastic and full passion,she perfectly helped me deal with many problems!Fantastic renting experience at Ironfish!
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LuisaGreater Melbourne (Outer), VIC
Nice customer service!
I had a good experience with the real estate and special with Spencer, who is a kind person and helped me with everything that concerned my apartment in Docklands, Melbourne.
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RaymondGreater Melbourne (Inner), VIC
Great Servicw
So far so good! Had experienced warm smiles and punctual services. Would definitely love to deal with Ironfish and Real Estate Agent Spencer Ling again. He solved all my issues and assisted me in bond refunding etc. very nice person in character. Highly recommended.
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Ravi R.Greater Melbourne (Metropolitan), VIC
- 2 reviews
Ironfish is the best!!!
Spencer Ling was our Property Manager and we appreciated his service. He was always there when we needed him. And he always communicates well about the inspection times. He also helped us to get the bond refund quickly.
He is definitely an asset to Ironfish!
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AmberGreater Melbourne (Inner), VIC
Perfect experience
The staff are really nice. At first I have many questions about the lease since it’s my first time to rent with an agent. They help me address them quickly:)
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Great Property Manager
Spencer Ling was our Property Manager and we appreciated his personalized service. He was very responsive to our needs and always put in effort to provide the best solution. He is definitely an asset to Ironfish!
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CharlotteGreater Melbourne (Inner), VIC
Perfect service
Ms Angel has provided me with perfect service with her professionalism and patience. Thank you very much for her hard work.The whole rental process is very smooth, all aspects of coordination is very good.
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HaonanGreater Melbourne (Inner), VIC
This is perfect! Cannot live without it
Nice agent, friendly people. Angel Zhang has been a great help to me. Now I do not need to worry about the accommodarion. thank you for you giving us a lot of advice
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Angel ‘s service is perfect!
Very effective and patient to serve us,I have waited for some time to this apartment and she is always there to help me some issues towards this apartment.She is so good and nice.
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Gary make it perfect
Good people, Gary gave us a lot of support, good property as well. It was a very happy and smooth journeys to find and sign the property with Gary. It was awesome.
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IronfishIronfish Property Management
We understand how disappointed and frustrated you must be feeling, and are very sorry to learn about your experience. At Ironfish, we measure our success by the success and satisfaction of our custome... Read more
rs, so we welcome and appreciate all feedback to help us continually enhance our service offering. Pat, please do call us directly via +61 3 8842 3001 so that we can address your concerns.