Read also:
engel mt45f-g4-s stay loyal dog food review innovation square ult-88 nan comfort vs nan pro gold my genie robot vacuum review
JB Hi-Fi Online Store Questions & Answers (page 2 of 2)
39 questions from our users
Nathan Musolinoasked
How long till I can get my PlayStation online gift card voucher code I bought it 30 minutes ago
2 answers
I dont have a clue i didnt even know you had purchased a gift card. What is preventing you from contacting JB & asking them instead of asking here
Ask JB obviously
Jarrod W.asked
I work bhp and was told that we get a discount when we shop with you guy
2 answers
As this is a review site suggest you check with them directly
have you asked them
paddy connollyasked
do you sell a dvd of rainforest classics?
3 answers
Sorry I dont How ever JB HI Fi may sell it, contact them or go into the store & have a look
Check Jb web site The answer is clearly listed
As you know this is not their website. Suggest you get someone to contact them directly.
katalinadasked
Am I able to buy gift vouchers online? Thank you.
Peterasked
How does one join the online service,I am a gold card veteran, does the make any difference.
3 answers
Hi Peter,I have no idea,they told me to contact head office.they were of no help.
One would check via their website. https://www.jbhifi.com.au/pages/contact-us
I could not find where to start an account on their web page. Poor design!! use this link to contact support. They should help.
https://www.jbhifi.com.au/pages/contact-us
eleanasked
Do you run a legitimate monthly competition? Told I have won but think would be a scam.
June Nasked
I received my online iPad purchase 2 days ago & by mistake ordered a wifi only model.Please advise me on how to exchange it for the SIM card model as I use it for work.Many thanks.
Customerasked
I have received my Nikon MyZ6 + Nikkor Z 24-70mm f/4 S Lens. According to Nikon web promotion they were promoting the camera was to come with a XQD 32 GB memory card . In unpacking the camera there was no memory card in the camera box. My SON # is JB187982834150969-0. Please
advise how I can obtain the card.
Regards Rudi
Yo yo yoasked
Will the online order including the invoice inside the parcel? thanks
Vickie M.asked
can you tell me is the serial number of my fitbit ionic on the receipt?
Vickie M.asked
Is my serial number on my receipt, just bought a new ionic fit bit, but swapped it, so they kept the box, so do I have the serial number?
S ravadchaiasked
I was order jabra elite 65e online on 5/4/91 about 17.15 pm but I don't have order no, this is my email address [email removed]
Please reply text thanks kindly.
Erik Edgarasked
Do you have battery pocket dictionaries
4 answers
You didn't answer my question. Do you have battery pocket dictionaries?
As you already know JB do not respond here as this is a public review site. The first logical step is by checking their website (as I just did) or contacting the company directly for an immediate answer.
contact the store
Simoneasked
Hi, we were wanting to purchase a Ipod Touch 64GB for my sons birthday. After viewing your online ad for this product today (which states “only available in store”)we drove the 40 mins to our closest store at Kawana to be told that they don’t stock it. They suggested that they were only available in southern states? No other assistance given. I then rang Maroochydore JB Hifi to be told they too had no stock, though upon assisting this time she checked for the state & still nothing? I then contacted my brother in Melbourne to ring & check & he was told the same? If there is no iPod Touch 64GB stock, why is it being advertised on your website? This is false advertising! Not to mention the inconvenience of trying to locate a phantom product. If such a product does exist in your stores? My son is still without his gift... can someone please confirm this for me? Otherwise remove from your website.
Regards,
Simone white
Marcelasked
Hi
I just bought a parrot disco drone and I piloted I was shocked that the battery last for 20 mn only instead of 45 mn as per stated
Pls advise what to do?
No answers
Marlene Aasked
I received the message last night saying ready for collection but i lost the page in my phone. what do i do now?
smiley77asked
which online store has a good services that I can order camera lens online ?
1 answer
Hi,
I have used digital camera warehouse before and found them to have a wide range along with very rapid delivery. Hope you find what you want.
Regards
David Maher
cas_wasked
Why can't JB HiFi enter the Toll Consignment number on the Delivery advice so that you don't have to chase it up?
If they could advise you of the consignment number it would be much easier so that you can ring Toll and get an update yourself without having to go through trying to find a phone number for JB Online. There is no phone number given for JB Online on their delivery advice only and email???
2 answers
I've got a separate email from Toll with the number, with which I could check the status online.
When I found out the delivery status was stalled at some point, I rang them and was told that the item was returned to the sender.
It's that point that I had to contact JB HiFi.
There is not phone no. or email address for online order, only contact form on their website.
You don't even get any confirmation message to your email address that your enquiry was submitted.
I found a phone number on their online purchase guarantee or something booklet after two online submission didn't go anywere.
A lady there curtly answered that I should ring a local store in my area - it was not explained in any of the advice I've received during the order process.
Ring your local store when there is any problem with your online order with JB Hi Fi.
I was to pick up from Kedron store, it wasn't being delivered. The instructions are to wait for "ready for collection" email before going to store. There is no phone number I could find, only email. Just back from HN with new notebook, should have done it 8 days ago.
et_tu_bruteasked
Anybody out there experiencing issues with logins to JB HiFi's new website since they 'upgraded' it since 1st July, 2014? It is nearly a week now and I still have not had my accounts migrated across to their new systems. I don't wish to open yet another account, as I have 2 aleady and would like to preserve my existing order history. Unfortunately, customers have not been able to phone JB HiFi Online for a couple of years now and now have to use the ridiculous web-forms for enquiries. These are built around templates that do not always match the nature of my enquiries, and from past experience, the majority of my enquiries are nether answered, nor do these web-forms send a copy to your email address for your records making it difficult to prove that you have contacted them. The new upgraded website is slow and sluggish (& I have a lighning fast FTTP NBN broadband connection) and imho poorly laid out making it difficult to locate what your looking for. The search engine no longer allows searches based on product EAN/UPC barcodes. I find it incredible that JB Hi-Fi have replaced a web-site, while not perfect, was far better than the upgraded replacement that existing customeres can no longer login to, let alone having to wait an indeterminable period of time for their accounts to be migrated across to. Seriously JB Hi-Fi, enough of this nonsense.
Related Articles
Where to buy and how to choose a monitor and other home office needs
In light of the escalating coronavirus pandemic, many Australians are opting to or being asked to work from home. If you need to set up a home office, here’s a quick guide on where to buy and how to choose the essentials like a monitor, keyboard and mouse.
Wendy Z.Mar 20, 2020
Brand Manager for JB Hi-Fi Online Store?
Register now and take advantage of ieatwords's Brand Management Platform!
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.