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5KEK1222AER (Empire Red), 5KEK1222ASX (Stainless Steel), 5KEK1222AOB (Onyx Black)- Artisan 5KEK1222AER (Empire Red)
- Verified purchase
The water smells and tastes like plastic
I would have loved this kettle except for one problem. From day 1 it has had a plasticy smell and taste in the water. I thought after a year it would have cleared up. But no. It is still the same after all this time. I'm looking for a new kettle now. You would think when you pay $123 for a kettle it wouldn't be tainted with a plastic coating or whatever it is causing the smell and taste.
Purchased in January 2021 for $123.00.
1 comment
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Mada
- 2 reviews
Very disappointed with this product!
The top coat next to the handle started to peel off after a bit more than 1 year of use. Also the bottom of the kettle looked rusted from the very beginning. I had to clean it with vinegar, lemon etc. very often so I can use it.
Purchased in October 2021.
1 comment
Thuy B.KitchenAid
Hi Mada,
We're sorry to hear this has happened. Can you please email us at [email protected] with the model number of the kettle and contact number? Or alternatively contact our Customer C... Read more
are team on 1800 990 990 and we'll be able to assist further.
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JohnSydney Surrounds, NSW
- 2 reviews
Should last longer
Less than 2 years old and this expensive kettle has failed. For what it cost, there is an expectation of longevity, however it's ultimate performance is no better than budget brands.
Bought from Peters of Kensington.
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Find out how KitchenAid Artisan KEK1222 compares to other Electric Kettles
Know better, choose better.
MINSydney
- 2 reviews
- 1 like
Looks great, irritating design, didn’t last long
The kettle looks really swish but refilling is slightly irritating at best. Like most top handle kettles, it’s just a pain to refill. The kettle itself died after a little over a year so please keep the receipt. We foolishly threw ours out (like most people, I’d like to think). Painfully expensive lesson to learn, I guess...
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Sarah
- 2 reviews
- 1 like
Not happy
Very simple, nothing special, the inside has a strong smell of like steel after boiling water. Looks very cheap. No value for money. The bottom of the kettle looks already like rusted and I bought it only 12 days ago. When not in use I clean the inside with a towel and leave it opened.because of the strong smell. Who knows what cheap material has been used.
2 comments
Belle AKitchenAid
Hi Sarah, we recommend trying a solution of water and vinegar overnight. Please contact our Customer Service at [email protected] or 1800 990 990 (landline) or 0249026500 (mobile), they will... Read more
be able to help you with warranty and any product questions. Kind Regards, The KitchenAid TeamI had a real problem with it. There was a strong smell of burnt wires. I had to return it to the shop for a refund. Sorry!
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TrinaSydney
- 2 reviews
- Artisan 5KEK1222AER (Empire Red)
- Verified purchase
Lovely kettle
This kettle is a gorgeous shape and colour and pours beautifully. Boils quickly and quietly. Can’t comment on longevity as I’ve only had it a few weeks, but it makes me happy every time a make a cup of tea. My only improvement would be to wish it was a little bigger, 1.75L rather than 1.5L
1 comment
Belle AKitchenAid
Hi Trina, Thank you for taking the time to write a review. Make sure you are signed up to our e-newsletter to receive offers, recipes and updates. You can sign up here; https://kitchenaid.com.au/sign-up
Kind Regards, The KitchenAid Team
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penracerSydney, NSW
- 29 reviews
- 11 likes
- Artisan 5KEK1222ASX (Stainless Steel)
- Verified purchase
Strange taste in the water
Purchased this kettle aprox 4 months ago. There is a very strong taste in the water even after all this time- i can taste it when i have a cup of tea. i thought the taste would be gone by now but it hasnt. Other than that the kettle looks very good on our bench and is working well. But because of the taste i would definitely not recommend.
1 comment
Belle AKitchenAid
Hello, it is recommended to fill the kettle to the maximum level and boil, then empty completely. If you are still experiencing the taste, please contact our Customer Service Team at enquiries@kitchen... Read more
aid.com.au or 1800 990 990 (landline) or 0249026500 (mobile) and they will be able to help you. Kind Regards, The KitchenAid TeamSimilar opinion? Write a review on ieatwords.com.au!
Horsing AroundMelbourne
- 8 reviews
- Artisan 5KEK1222AER (Empire Red)
- Verified purchase
Woohoo, love my kettle!
Woohoo! Light to hold, easy to use, quick to boil, lovely pouring action, fills through the spout so I never need to remove the lid, and best of all, I can still hear the audiobook while it boils! I wanted a smaller capacity kettle, and this seems perfect to date. Please please please let it last a long time....
1 comment
Belle AKitchenAid
Hello, Thank you for taking the time to write a review, we always appreciate hearing from customers about their experience with a product. Make sure you are signed up to our e-newsletter to receive of... Read more
fers, recipes and more! You can sign-up here; https://kitchenaid.com.au/culinary-inspiration/join-kitchenaid-newsletter Kind Regards, The KitchenAid TeamSimilar opinion? Write a review on ieatwords.com.au!
BobGeraldton
Corrosion...and less than eighteen months old
We love the kettle...really tasteful design, great for just the two of us.
However, it is corroding around the lid and has begun to leak from the handle, just above the switch and its not even two years old.
We did not keep any receipt, it's a kettle after all...we didn't expect it to last forever...maybe more than eighteen months though.
1 comment
Belle AKitchenAid
Hi Bob, if you contact our customer service team they should be able to help you without a receipt, as long as you have the kettle's serial number. You can call them on 1800 990 990 or email them at e... Read more
[email protected] Kind Regards, The KitchenAid TeamSimilar opinion? Write a review on ieatwords.com.au!
Find out how KitchenAid Artisan KEK1222 compares to other Electric Kettles
Know better, choose better.
Too bad for corrosion
We love the kettle and especially love the size and style. However the 'stainless steel' is peeling at the end of the handle and is corroded. Did not expect this to happen. Too bad because it's nicer looking than most of the kettles on the market. Seems like it's not under warranty now.
1 comment
Belle AKitchenAid
Hi Aileen, We would appreciate it if you contact our Customer Service Team and they may be able to help you. You can reach them on 1800 990 990 or [email protected]
Kind Regards, The KitchenAid Team
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VickiGoulburn
- 3 reviews
- 1 like
My beautiful new kettle
I was given this Kitchenaid kettle as a gift. I love it! It is a perfect size, not too heavy, and doesn't take long to boil. There is only my husband and myself at home now so we don't need a large kettle anymore. The style and colour looks perfect on my kitchen bench.
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Love the size
Love the size and look of the kettle but was a bit disappointed with the rattling sound it makes, not sure if this is normal or if it is a faulty one! This is my 5th KitchenAid appliance, just luv the brand. Would like kitchen scales to be added to the range
1 comment
KitchenAid A.KitchenAid
Hi Lorraine, Thanks for taking the time to write a review. If you do have any concerns you are able to contact our customer service team on 1800 990990, 02 49026500 or [email protected] and they can help. Kind regards, The KitchenAid Team
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Questions & Answers
MFasked
Hi, can anyone tell me is this a noisy kettle? My current one, Russell Hobbs, is so noisy, the television has to be turned up. Thank you in advance.
MF
4 answers
No, I don't think it is a noisy kettle at all! I love my Kitchenaid kettle.
Thank you Vicki, appreciate such a quick response. Cheers.
I have had this kettle for a year. I sent he first one back because it had a noisy rattle. They sent another one which was the same. I kept it because I love the size & shape & I have got used to the noise.
Jenny
Prices
- KitchenAid KEK1222 Electric Kettle - Empire Red (5KEK1222AER)$139.00
- KitchenAid KEK1222 Electric Kettle - Onyx Black (5KEK1222AOB)$139.00
- KitchenAid KEK1222 Electric Kettle - Stainless Steel (5KEK1222ASX)$139.00
- KitchenAid 5KEK1222AER Electric Kettle Empire Red$145.00
- KitchenAid 5KEK1222ASX Electric Kettle Stainless Steel$153.00
- KitchenAid 5KEK1222AOB Electric Kettle Onyx Black$154.00
- KitchenAid 4SBFESSENTPKER Kettle and Toaster Pack Empire Red$269.00
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Thuy B.KitchenAid
Hi Daisy,
Thanks for taking the time to leave a review. We are sorry to this. Can you please send an email to [email protected] including your kettle's serial number (located on the base of... Read more
the unit) and best contact number? A member from the Customer Care team will be able to assist further.