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Reviews

(9)
(7)
(3)
(1)
(0)
  • Build Quality
    4.4 (14)
  • Value for Money
    3.7 (15)
  • Noise Level
    4.1 (15)
Harriet Maree

Harriet Maree

  • 2 reviews

My favourite kitchen appliance

published

I get so many comments on this beautiful kettle that I bought the toaster too. Happy I paid the extra for the SMEG brand, and hope to keep adding to my range.

Build Quality
Noise Level
Value for Money
Geoff

GeoffSydney, NSW

Leaking Base

published

This is second Smeg Kettle with same leaking problem. Took first one back to Harvey Norman where purchased they replaced it no worries. Took back again today 11/3/20 and Harvey Norman replaced under Warranty again. Unhappy this keeps happening. Three times proves it.

Purchased in February 2021 at Harvey Norman for $175.00.

Build Quality
Noise Level
Value for Money
1 comment
Smeg
Rodney M.Smeg
Jenny

JennyIllawarra, NSW

Have loved everything about this kettle

published

Purchased a kettle in October 2018 and have loved everything about it. Unfortunately, however, it has been leaking for a few weeks.
Within hours of posting my review I received an email from the national manager of SMEG requesting a few details. The following day I was then phoned by a lovely administrative assistant to confirm my contact details and had a replacement kettle on my doorstep three days later. I am extremely happy with this outcome. Such great service and customer care. Thank you to all involved.

Purchased in October 2021 at Domayne NSW for $176.00.

Noise Level
Value for Money
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BecR

BecRSydney, NSW

  • 3 reviews

Great kettle for a while but has started leaking

published

Loved this kettle when we bought it, but it has started leaking from the bottom after only a few years of use. Doesn’t seem to compare at all in quality to the Breville we had previously which was still going strong after 7 or 8 years. Disappointing for the price.

Purchased at Harvey Norman.

Build Quality
Noise Level
Value for Money
1 comment
Smeg
Lesley R.Smeg

Smeg KLF04BLAU

published

My black Smeg kettle cannot keep on before the water be boiled. The light on about 1 minute and back into the off. Is something wrong? what can we do??

Build Quality
Noise Level
Value for Money
1 comment
Smeg
Lesley R.Smeg
les m.

les m.Greater Melbourne (Inner), VIC

  • 3 reviews

a really great purchase

published

I was really sold on the classy style of the kettle and the classic black, I just knew it would be a great purchase. it functions very well and is well made which is especially handy for me considering I'm a bit clumsy at times and very prone to knocking over stuff.

Purchased in May 2021 at Harvey Norman.

Build Quality
Noise Level
Value for Money
1 comment
Smeg
Lesley R.Smeg

Hi Les M - Grazie for your 5 stars ! We think our black kettles are absolutley gorgeous as well! Kind Regards Smeg Australia.

Kayis

KayisGreater Melbourne (Outer), VIC

Thanks to the unexpected

published

I bought a Smeg kettle from Myer Melbourne about 11 months ago. The lid was not easily opening.
I contacted Smeg and to my surprise I just had the best customer service.. it was unexpected and unbelievable as this company really trusts customers. The company sent me a new kettle without even checking the old kettle!!!!. We are talking about $200!!! The new kettle was sent urgently also.
I would really recommend Smeg to anyone.
The staff was very professional on the phone.
Thanks Smeg

Purchased in February 2021 at Myer for $200.00.

Build Quality
Noise Level
Value for Money
2 comments
Smeg
Lesley R.Smeg

Hi Kayis - Thank you for your review. We love it when we are given an opportunity to make things right and customers acknowledge that - It makes our day. Kind Regards, Smeg Australia.

Kayis
Kayis

Thanks for the follow up.
This review has been genuinely earned by Smeg

Satisfied the Quality, Excellent Customer Services

published

Love my first Smeg product, satisfied with the quality, just as expected! Nice good looking kettle can really makes you happy start a day for your first cup! Q&A fast response and thanks Smeg for all the smooth process got my replacement kettle on time. Customer service is excellent!

Purchased in October 2021.

The reviewer stated that an incentive was offered for this review

Tammy Parnell

Tammy ParnellPerth, WA

  • 8 reviews

love love love

published

Love it! $160 worth of gorgeousness! Had always bought Russell Hobbs in the past but the last one corroded in a short amount of time. Quiet, and lots oh so nice.

Purchased in August 2021 at Peters of Kensington for $160.00.

Build Quality
Noise Level
Value for Money
Electric Kettles

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FSRS

FSRSPerth

  • 7 reviews

Still going

published

Given the cost $199 it's a pricey. It does have quick boiling time and isn't too loud, and alongside the toaster it adds a touch of flair!

But it's still a kettle!

Purchased in January 2021 at Harvey Norman for $199.00.

Build Quality
Noise Level
Value for Money
Tweedledee

Tweedledee

  • 4 reviews

Stylish

published

Stylish Retro and Gorgeous red that makes a statement in the kitchen. Boils quickly and holds a lot of water although is quite heavy even when empty. Its also not too loud when boiling which is important for me in large open plan space.

Purchased in February 2021.

Build Quality
Noise Level
Value for Money
john

johnbrisbane

  • 4 reviews
  • 1 like

Handsome and stylish

published

I chose this kettle for its classic, handsome and everlasting style. Eye catching, Quick to boil, easy to fill. Superior in quality. Nothing more attractively simple yet fit for kings.

Purchased in January 2021.

Build Quality
Noise Level
Value for Money
Sigrid

SigridPerth, WA

  • 4 reviews
  • 1 like

Love it

published

I have been wanting this for so long but it was pricey. I finally got it as a present and love it. The retro style adds a cool touch to my kitchen and the functionality is excellent

Purchased in September 2021 at Harvey Norman for $179.00.

Build Quality
Noise Level
Value for Money
Angie

AngieSydney, NSW

  • 10 reviews

I always wanted it

published

I finally moved into my new apartment and i just bought my new kettle! I always wanted it for my kitchen, it looks so classy, and i think no other brand beats it. I AM being extremely careful with the surface as i am afraid it may scratch. The button is soft and no sound but yesterday i noticed it popped open when i needed another new pot of water when the kettle is so hot, no sure if its designed that way, will keep an eye on it

Purchased in April 2021 at David Jones Online Store for $169.00.

Build Quality
Noise Level
Value for Money
Pol Howard

Pol Howard

  • 2 reviews

Not the best actually

published

Nice style and good finish. Like the press down button to operate lid opening. No hot steam from round the handle when pouring it after boiling. Good size. Sometimes the water tastes a bit of plastic, but they may go with repeated use

Purchased in October 2021 for $150.00.

Electric Kettles

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Gardid48

Gardid48Mid North Coast, NSW

  • 6 reviews

Little disappointed but still like it

published

Love the retro shape and matches well with the retro toaster also Smeg, find it a little heavier than our previous one also the silicone pads seem to dislodge easily,we are on our second one after 6 months losing pads and slow boil cut off reaction no problem exchanging atHarvey Norman.

Purchased in September 2021 at Harvey Norman Appliances Physical Store for $159.00.

Build Quality
Noise Level
Value for Money
showcaseplastics

showcaseplasticsGreater Melbourne (Outer), VIC

  • 6 reviews
  • 1 like

Love it / looks good / perfect visually.

published

Great taste day one
Easy to fill.
It is heavy to lift though.
It can pour a little clumsily.
Looks great with the matching toaster.
The pastel colours are great, green and pink were my 2nd and 3rd choice.

Purchased in September 2021 at Myer Retail Stores.

Build Quality
Noise Level
Value for Money
Kat

KatSydney, NSW

  • 11 reviews
  • 1 like

Looks great, sturdy, beautiful to display on counter

published
nut

nutBallarat

Time will tell

published

I have just purchased this kettle and it appears all great. I saw with similar products (different colours) there were some complaints of fading and other small issues over time but it seems that also the after purchase customer service is excellent; at least from the comments. I will look forward to seeing how it holds up over time which is often what you really want to know when getting more expensive appliances and will report back (if memory holds).

Date PurchasedOct 2018
Caz M

Caz MGreater Melbourne (Outer), VIC

  • 11 reviews
  • 2 likes

Klf03pBAU great kettle

published

I bought the kettle and matching two slice toaster, I was looking at Morphy Richards scandi, but they were too big. I’m happy with this kettle though. It looks great, heats water quickly, doesn’t get hot on the outside. Not a problem for me, but it is a heavy kettle even without water. The level indicator get condensation on it after boiling but I can’t see how that would be avoided with ANY kettle. But it works well, doesn’t leak, waters doesn’t taste funny.

Date PurchasedJul 2018

Questions & Answers

Penny D

Penny Dasked

I have just bought a retro-style SMEG electric kettle. Is it normal for the water level indicator to be full of condensation making the whole indicator panel full of bubbles and hard to see water level clearly?

2 answers
Tweedledee
Tweedledee

No... I've not had that problem.

Daniella A.
Daniella A.

I have this problem too

Mavis C.

Mavis C.asked

Hi Smeg, I just bought my KLF03 kettle and I had noticed that every time when I open the lid, the drips or sometime dribbles, water leak out the left side of the outside kettle. Is that right?

1 answer
Smeg
Lesley R.Smeg

Dear Mavis C - thank you for your review. In order for us to assist you, can you kindly email us direct with your full name, address and contact telephone number along with a picture of the kettle and the base showing the serial number on it. Please email us at [email protected] and please mark to the attention of Lesley. Regards, Smeg Australia.

Fiona Wood

Fiona Woodasked

After 12 months the water tastes metallic. How can I get rid of it?

1 answer
Smeg
Rodney M.Smeg

Dear Fiona,
We would recommend descaling your kettle. You can purchase a descaler for kettles/coffee machines from your local supermarket.
Regards
Smeg

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