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Reviews

1.9

13 reviews
5
(1)
4
(1)
3
(1)
2
(3)
1
(7)
  • Build Quality
    1.0 (1)
  • Value for Money
    2.0 (1)
  • Picture Quality
    3.5 (2)
  • Software
    1.0 (2)
  • Sound Quality
    3.5 (2)
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Alex S.

Alex S.Western Australia

Very Disappointed on the product.

published

The name is smart Tv, but not familiar with smart products. The operating system is very slow. Didn't let me upgrade the firmware even I've followed the instruction exactl which has provided on the kogan website. The TV is really bad and waste of my Money.

Purchased in August 2021.

Performance
Picture Quality
Software
Sound Quality
1 comment
Kogan
Ross x.Kogan
EKH

EKHMetropolitan Adelaide, SA

  • 5 reviews

Not so smart TV

published

Purchased in August 2021 at Kogan.com for A$642.00.

Build Quality
Value for Money
Performance
Picture Quality
Software
Sound Quality
2 comments
Kogan
Ross x.Kogan
EKH
EKH

I have not received any emails from Help Desk and have since replaced the TV with another brand.

AVOID Kogan TVs

published

This is the second Kogan TV that we have "tried". You would think that I had learned after purchasing a previous Kogan TV. To avoid go on and one I will cut to the chase.
AVOID Kogan TVs and electronic products in general as they often/regularly have software issues. You may say OH that happens with some often manufactures and YES you would be correct but with Kogan it happens every other week.
You get what you pay for cheap-rubbish that has on going issues.
Do yourself a favor and if you want cheap by Hisense where one at least gets 3 years warranty.

Date PurchasedJun 2015
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Sonny

SonnySydney

Use it daily, works great as a Display apps arent the best but hey

published

The picture is great, contrast is great for 749 i paid all those years ago i just wanted to put a review that it works great, never missed a beat. The apps arent great but I wasnt expecting it to be the best. I use my laptop on it and i cant complain at all. I have it on my wall and use it daily. I keep firmware up to date when i can. Im gentle on TVs leave it on and goes to sleep when i fall asleep. Thousands of hours i have no complaints for the price when 50" TV 3d were $3000+ at the time
Writing this on it now still works great 4-5 years later

Date PurchasedAug 2013

A poor dumb thing!!

published

I have at least 6 Kogan products including 2 TV's. All good at the price. Recommended to family, never again. Seemed O.K. then got NBN and tried to use Smart bit useless!!!!! Tried upgrade now delay in all functions looses date every time power off. Catch up TV doesn't work, pause to USB keeps jumping and then freezes. I have a Kogan twin tuner set top box on another TV works perfectly cost $39 go figure.

I am not satisfied at all, never buy cheap products!

published

I bought this TV refurbished, now it is the second time it stops working. First time I had to pay 170$ to Kogan for service, I don't know how much they gonna charge me now!!!
Next time I will make sure to buy original things not cheap Chinese products at all!! If you do it, better do it well!!

Raj

RajMelbourne

  • 4 reviews
  • 8 likes

Absolutely bad product and customer service

published

This TV stop working and still under warranty have contacted Kogan since last 24 days and they have arrange pick up from Toll IPEC courier. They not even came to my place and said no one is at the location. Have contacted Kogan many times as well as Toll IPEC they keep promising and this TV hasn't been pick up yet. This is really stressing because I have keep this TV at my workplace. Better to spend bit more money and get quality product because at the end It will be same.

Is not a smart tv

published

we have had every problem listed on this site, apps, time, recording, streaming, and the FRIENDLY kogan helpers keep telling us to use the firmware. YES!!! we have, ABC and SBS apps have the problem!!! no we have. Now, I want to return it and am showing my Husband this site to convince him to put it in the box. "Chat now" have told me these problems are not covered by warranty, you think so? How about Australian consumer Law? Product not fit for the purpose??

2 comments
Mary Godde
Mary Godde

Now, Kogan are telling me that I cannot view the TV while my Husband is using his headphones. We checked this BEFORE purchase, now they are relying on the word VIEWING to mean seeing not hearing. Consumer Affairs here we come

Mary Godde
Mary Godde

Kogan have sent us a 2017 replacement TV, as well as a Chrome cast to connect it to the Internet. Kogan repaired the Smart TV 3 times out of warranty before admitting it was faulty. I agreed to take this review down, but do not know how

Not very SMART!

published
1 comment
Mic
Mic
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Not happy with my tv!!

published

i brought my tv last year 2014.. ive wrote emails and never heard back!! it buzzes and dings!! sounds like a freckin airplanes about to take off while loading...ive got 3 years warrnity and havnt heard a thing. an also my dvd players and "quote mutible" dont seem to work.. its either the tv or me.. and im defiantly going with the tv!!

SGibson007

SGibson007Victoria, Australia

  • 2 reviews
  • 3 likes

NOT HAPPY JAN

published

I've had my Dumb 3DTV for a year, and I'm amazed I have put a brick through it. Apps fail all the time, SBS onDemand and iView don't work, screen freezes up and unit suddenly decides, I'm going to reboot now, no warning, this the worst piece of crap I have even wasted my money on, I'd NEVER EVER encourage anyone to buy from Kogan.
I'm planning to get a Smart3DTV from an better supplier, Samsung, LG or Panasonic, in August 2015, and I will with much delight, throw my Angora from the balcony, to the trash.

NEVER AGAIN, I'm just glad I never bought the 55"

Good value for money & Happy

published

I had the unit for two weeks and happy overall. The picture quality including 3D is very good. Sound is decent though I recommend external speakers. Good surprise is .. although the description says 1 pair of 3d glasses are included there are 4 in the box. The TV is full of features. WiFi works fine but note! wireless keyboard or mouse kill wifi. Hooked up old mouse in USB port helps to get around android apps. The only cons is a terrible manual. Paid $639 with free delivery (on special) - good value for money.
Quality picture and heaps of features.
Terrible user manual.

Ruskie

RuskieHuntingdale

No Home Network - Ripped Off

published
2 comments
Mick
Mick

You can share your folders in Windows and give permission to "Everyone" and the TV will see and access them. I ran into this problem in the beginning too.

Mick
Mick

Also note that there are different ways to share a folder or drive - you can use the UMS media server.

See all Kogan Agora Smart 3D LED TV (Full HD) reviews

Questions & Answers

Sutho

Suthoasked

Agora KALED473DSMTZA (47")

i can not find a firmware update for my KALED49KU8000SZC
can i use the 55" firmware KALED55KU8000SZC ?
this so frustrating - Tv goes to Loading screen 45 seconds then turns off back to standby, any other suggestions

No answers
Richard S.

Richard S.asked

Agora KALED473DSMTZA (47")

tv remote code

No answers
Sam M

Sam Masked

Agora KALED473DSMTZA (47")

Hi
What file do I download to reboot my 47"TV? As the screen just has Kogan on it and will not load
regards

No answers

Get an answer from our members and Kogan representatives

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